For the 2013/14 season, Crystal Palace Football Club have introduced a brand new loyalty scheme that will give priority to supporters with the highest points total when tickets are limited for certain matches or for special club offers.
The scheme is a great way of rewarding our season ticket holders and members for their continued support of the club. Accumulating points will give priority when it comes to purchasing away match tickets where our allocation may be limited.
Points will be automatically added either to your season ticket or membership card when you purchase through the box office and your points total can be checked online at any time. Simply CLICK HERE
to access our ticketing website, log in using your customer reference number, click on 'My Account' at the top of the page and select 'Loyalty Points' from the drop-down menu. This will provide you with your overall total, as well as a complete match-by-match break-down of how you have accumulated your loyalty points so far.
Points will be awarded as follows:
- Match tickets* (home & away) - 20 points
- Season tickets - 500 points
- Platinum Membership - 200 points
- Gold Membership - 150 points
- Adult/Junior Memberships - 100 points
*Season ticket holders will not receive points for any additional home match ticket purchases, but will for away tickets. Points will not be awarded for purchases made at the turnstiles on the day of the game at both home or away games.
Season ticket holders and members for 2013/14 will automatically be enrolled onto the scheme and will be awarded points for their purchase, as well as additional points if they were a 2012/13 season ticket holder or member. A member will also receive points for their ticket purchases for home and away matches during the 2012/13 season, but tickets purchased for guests will not be added to the account.
If you are buying match tickets on behalf of other season ticket holders or members you can help them accrue points by assigning their ticket to their account, as long as you have their client reference number at the time of booking. This is a good opportunity to use the family and friends facility available through our ticketing system.
If a ticket is cancelled then the points allocated will automatically be deducted from your account.
Further details of all of the above are available from the box office on 08712 00 00 71 or by emailing firstname.lastname@example.org.