The club are aware that a number of supporters suffered a delayed journey to The Etihad Stadium on Wednesday evening whilst travelling on the official coach service. The club believe that better route planning and preparation could have prevented some of the issues but roadworks, evening rush hour traffic and two games in the city on the same night meant that coaches were delayed and therefore late arrival to the stadium became inevitable for a number of supporters as the evening progressed .
The Club have taken up supporters issues with the coach supplier to ensure this experience is not repeated.
The club would like to apologise for the inconvenience experienced and offer all supporters who travelled by coach to Manchester City a complimentary coach seat ticket for a future match of their choice during the 2015/16 season.
Supporters claiming their complimentary coach place must book by telephone or in person and must also have purchased a ticket for the game under the usual away ticket loyalty scheme. Complimentary coach places cannot be booked on-line.
The box office can be contacted by phone on 08712 00 00 71.