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Club News

All the information you need before Palace v Derby at Selhurst

3 January 2020

Crystal Palace host Derby County in the Emirates FA Cup today at 14:01 and if you're heading to Selhurst Park, make sure you read the below information to make the most of your matchday.


  • There are tickets available to buy without a Season Ticket or Membership online by clicking here, by calling 0871 200 0071 or by visiting the Box Office at Selhurst Park in person
  • Kick-off is 14:01
  • The Fanzone is open from 11am
  • Home turnstiles open from 12:30pm for all general admission areas of the stadium
  • Opening times across the stadium can be found below
  • Travelling by public transport is highly recommended
  • Large bags are not permitted
  • Selhurst Park's food and drink outlets are cashless – bring your card
  • Programme sellers now accept cards - grab your copy from vendors in and around the stadium
  • You must upgrade any junior tickets to adult if an adult intends on using them and supporters are reminded not to buy from touts
  • Report anti-social behaviour by texting 07507 477 669
  • Additional information can be found in our home supporters' guide and visiting supporters' guide or you can contact the team

Read on for more…

Arrive early to avoid delays and enjoy great entertainment

Turnstiles for all general admission areas of the stadium open at 12:30pm. Premium Hospitality guests are welcome from 11am.

All ticket holders are advised to arrive early at the stadium to accommodate enhanced security checks.

Dependant on their block, ticket holders in the Main Stand can access the Wright & Bright and Glaziers bars and Stanley Stephenson Lounge from 11:30am. Upper Holmesdale ticket holders can access the Red & Blue Bar from 11:30am.

With additions and renovations made this season, Selhurst Park offers the perfect, improved pre-match experience. We've added draught beer to all stands with 25 new San Miguel taps, three new bars and our Early Bird deal offers a cheeseburger or hot dog plus a beer for £7 until 13:16.

Stadium opening times

11am: The Fanzone opens

11:30: Stanley Stephenson, Red & Blue, Wright & Bright and Glaziers open

12:00pm: The visiting fans’ concourse opens

12:30: All concourses open

12:30: The Family Lounge opens

13:16: Early Bird offer ends

14:01: Kick-off

16:01: All concourses close

17:46: All lounges close

Ticket information

There are tickets available which can be bought by clicking here, by calling 08712 000 071 or in person at the Box Office (open 9am). Supporters are reminded not to buy from touts. You do not need a Membership or Season Ticket to purchase these tickets.

Any supporters who have purchased e-tickets are asked to arrive well in advance of kick-off.

If you’ve lost your ticket and require a re-print, please visit the Box Office window by Entrance 9.

Visiting supporter (away fans) ticket collections must be picked up from the Box Office window by Gate E4 (corner of Holmesdale Road and Park Road) from 10am. Home fans can collect from the office by gate E9.

The Fanzone

The Selhurst Park Fanzone is the place to get you in the matchday mood. And with a variety of food, beverages and entertainment available, it is the ultimate destination to begin your pre-match routine.

The Fanzone is directly outside the Main Stand and caters for 500 supporters with a family friendly and fun atmosphere. It opens from 11am and is available to Palace and Derby ticket holders on a first come, first served basis.

Our resident DJ Jay Knox will be playing the latest tunes throughout pre-match, club mascots Pete and Alice will be there to meet supporters, and, as usual, there will be performances from The Crystals.


Fans are strongly encouraged to use public transport.

The three nearest train stations to the stadium are Selhurst, Thornton Heath and Norwood Junction. Please be aware that engineering works will affect journeys to Selhurst. You can find out more here. It is recommended fans travel via Norwood Junction and plan their journey in advance.

Travelling from central London?

  • London Bridge – Southern trains go directly to Norwood Junction station, followed by a short walk (30 mins approx total journey time)
  • London Kings Cross – Take the Northern Line to London Bridge, then a Southern train to Norwood Junction station, followed by a short walk (50 mins approx total journey time)
  • London Euston – Take the Northern Line to London Bridge, then a Southern train to Norwood Junction station, followed by a short walk (50 mins approx total journey time)

Please check the latest travel news, planned engineering works on local trains, and local roadworks/closures before departing for the match.


There is no public parking at the stadium. There are disabled badge holder parking bays in the Sainsbury’s car park, available on a first come, first served basis.

The Directors' Car Park is permit holders only and will be closing at 13:01. Its entrance can be found via Holmesdale Road.

Drivers may find suitable parking spaces by visiting driveway rental sites - JustParkYour Parking Space or Primal Parking - at their own risk.

Food & drink

Selhurst Park’s food and drink concourses are cashless – so bring your payment card. Apple Pay and Google Pay are accepted.

Get into the stadium early (from 12:30) to take advantage of the Early Bird offer of a cheeseburger or hot dog plus a beer for £7 (not available in the away concourses). This offer ends at 13:15.

The full menu can be viewed here and will be available on all public concourses. 

Club Shop & Box Office

The main Club Shop and Box Office will be open from 9am until kick-off and then for an hour after full-time. 

The Club Store in the Fanzone is open from 11am until kick-off, and also opens for an hour after the match.

You can purchase a matchday programme from vendors inside and around the stadium for just £2.50. Vendors take cash but will now also take card. Make sure to grab your copy, which this week includes an exclusive interview with goalkeeper coach Dean Kiely.


Small bags are permitted into the stadium but will be searched. Large bags must be left at the Information Point by Entrance 9 (near the Fanzone), but must be collected 30 minutes after full-time.

No pyrotechnics are permitted inside Selhurst Park. Small umbrellas are permitted but larger ones are not.

Report anti-social behaviour

To report any anti-social behaviour at Selhurst Park, fans should text 07507 477 669 (+44 7507 477 669) with as much relevant information as possible. Or speak to your nearest steward.

Need more information?

Click to read our comprehensive supporters' guide for Palace fans and visiting supporters.

For all customer service enquiries, please get in touch with the team.

Enjoy the Game.

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