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DISABLED SUPPORTERS

Disabled Ticket Information

The club take bookings for the disabled areas in the Holmesdale Road Stand and Arthur Wait Stand. The disabled person will be charged the concession rate for the appropriate area of the ground, but their personal assistant gains free admission.

If you would like to purchase season ticket or match day tickets for the new accessible seating areas, you can do so by calling the box office, alternatively you can contact our dedicated Disabled Liaison Officer Pam Groves on 0208 768 6080.   

A dedicated steward will meet you upon entry to guide you through the turnstile and answer any questions about your matchday experience at Selhurst Park.

There are currently 128 spaces available for wheelchair users, and these can be found on a raised platform. Spaces for wheelchair users can be found on a raised platform in the away section for opposition supporters.

Accessible Facilities

Both home and away fans can use accessible toilets inside the stadium. The club shop is accessible for all fans and has a low-level serving counter.

Catering kiosks in the home and away sections have low-level serving counters and so are fully accessible. The club provide match commentaries for the visually impaired from Radio Mayday, via headsets, at their seat.

Blue Badge Holders

Car parking is available in dedicated disabled parking bays in Sainsbury's car park on a first come, first served basis.

Drop-off could be arranged through council transport services; to arrange see the links below to Croydon and Bromley councils.

Accessibility Improvements

Crystal Palace Football Club has completed a comprehensive building programme at Selhurst Park Stadium, to improve our stadium accessibility, disabled facilities and substantially increase the number of disabled wheelchair bays and easy access seating for all supporters.

The new measures provide better facilities for all spectators with accessibility needs and has been devised in consultation with the Club’s Disabled Supporters Association, the Premier League and the Palace for Life Foundation.

Work has taken place over the summer and follows extensive consultation with stadia experts and other independent experts to ensure the Club improved our accessibility within the guidelines of the Accessible Stadia Guide by the beginning of the 2017/18 season, as agreed by the Premier League clubs, and in line with equalities legislation.

The work provides improved access throughout the Stadium and includes:

• New disabled wheelchair spaces around the ground in the Arthur Wait, Holmesdale, Main Stand and Whitehorse Lane boxes, taking total capacity from 63 to 128
• 289 easy access seats
• Improved amenity seating
• New disabled toilet facilities, and improvements and refurbishment of existing facilities
• Ambulant toilet facilities across the stadium
• A new full size disabled changing room and a secondary smaller disabled changing room.
• A new accessible sensory room for supporters with autism or sensory impairments
• A second sensory room with pitch view *Please check availability before attending the match
• A new ramped access to the club main reception
• Accessibility to the new Fanzone
• A phased further development plan to meet accessibility needs

Around 600 seats have been removed, including 200 occupied by season ticket holders last season, to allow the work to be carried out. All supporters affected by the changes were offered new seats and we are recouping some additional seating in other areas of the stadium.

We have also been improving the accessible access information on our website which includes a more detailed access statement and publication of our Accessibility Strategy.

The Club is committed to providing the best possible matchday experience to all supporters and away fans and to meeting equalities in a challenging older stadium which has been the Club’s home since 1924.