As part of the club’s major off-season investment in improving facilities for fans with disabilities and Selhurst Park accessibility two sensory rooms are now available for use at Selhurst Park.
A fully compliant and accessible sensory room has been built in the Whitehorse Lane stand, for supporters with autism or sensory impairments and a second sensory room created in the existing TV Studios with an impressive pitch view, which is available for booking when not in use by TV broadcasters.
The new Whitehorse Lane stand sensory room is fully accessible, sound proofed, features mood lighting and a number of different sensory equipment items and children's toys. The room allows three supporters and three carers to use the facilities and includes live television coverage of the game.
The room is situated beneath the Whitehorse Lane Family stand and there is also a seat allocation for those using this room in the stand - allowing fans to book the seats and the room, for use as required during the game.
The second sensory room is an existing TV studio which we have converted for use as a Sensory Room with a pitch view, when not used by the TV companies. The room is sound proofed and comes with a small range of sensory equipment and a magnificent pitch view.
Due to its location, this room is not accessible for those in wheelchairs. This room must be booked in advance through our ticket office and can accommodate 4 -5 fans with sensory needs and carers.
Throughout the planning and build process, the club liaised with independent charity The Shippey Foundation, who act as consultants for the Premier League on facilities for supporters with sensory impairments.
Peter and Kate Shippey, Founders of The Shippey Campaign said: “The Shippey Campaign were delighted to support Crystal Palace FC in developing two wonderful sensory rooms at Selhurst Park. All of the staff have been extremely helpful and enthusiastic about our idea, and a pleasure to work with.
"The addition of the Sensory Rooms has now opened the door to many supporters with sensory needs, who will now be able to have a fantastic match day experience.”
Pam Groves is the club’s dedicated Disabled Liaison Officer and can assist fans on all matters including the booking of the sensory rooms, and can be contacted on 020 8768 6080 or email firstname.lastname@example.org with ‘FAO Pam Groves’ in the title.