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WORKING AT CRYSTAL PALACE FC

Working at Crystal Palace FC

Crystal Palace Football Club was founded in 1905 and has a proud history of over 110 years that has seen the club compete across the English leagues, and currently enjoying our longest reign in the top-flight following promotion in 2013.

Our home at Selhurst Park is renowned throughout football as having one of the best atmospheres, as fans of all ages come together to show their support for the Eagles.

As well as the successful team on the pitch, we are also proud of our team off it and you can play your part. We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees, which ultimately delivers a first-class customer experience.

Current Vacancies

Responsible to: Deputy Chief Executive
Hours per Week: 38 hours
Salary: Circa £27,000 p.a.
Location: Selhurst Park, Selhurst, SE25 6PU
Closing date: 14th November 2017.
Interview Date: w/c 20th November
Contract type: 1 Year Fixed Term [initially]

2. ABOUT THE ROLE

We are looking for an exceptional candidate who has at least two years’ experience of working in a charity fundraising context to help us deliver our mission of helping young south Londoners grow through sport. Your key areas of focus will include supporting the Foundation’s Fundraising Strategy and tapping into the enthusiasm, skills and goodwill of the wider Crystal Palace FC supporter base to provide developmental opportunities for young people through our new ‘Lifechangers’ programme.

3. GENERAL

Our values are simply the things that are most important to us and will be demonstrated through the way in which we behave in achieving our charity objectives. Our people are at the centre of the delivery of our Foundation Values.

4. SAFEGUARDING

The Palace for Life Foundation is committed to keeping children, young people and vulnerable adults safe from harm. We take our Safeguarding responsibilities very seriously and the successful candidate will be subject to Enhanced DBS checks and additional safeguarding training.

5. MAIN DUTIES AND RESPONSIBILITIES

• To help develop and coordinate an exciting fundraising programme to generate £100,000 in unrestricted funds for the Foundation.
• To be proactive in seeking out new individuals, groups and organisations that can support Foundation fundraising objectives.
• To help contribute to the development of a database of Stakeholder contacts and to support the creation of a CRM system for the Foundation.
• To help develop and support a network of ‘Friends of Palace for Life’ which the Foundation can call on to provide opportunities for young people.
• Work closely with the Foundation’s staff team in brokering of opportunities for young people who are participants on the Foundation’s programmes and fans who would like to provide development opportunities for them.
• To manage relationships with our supporters, ensuring all commitments are met and they are kept up to date with all activities.
• To actively research fundraising and fan engagement best practice across the Football League and Premier League, Community Sports and Charity sector.

Person Specification:

E = Essential

D = Desirable

At least 2 years’ successful experience in a comparable charity fundraising role

Experience at securing corporate sponsorship deals in the charity sector

D

Proven track record of building and sustaining strong relationships with partners and stakeholders

E

Experience of maintaining a stakeholder database

D

Excellent verbal and written communication skills.

E

Outstanding organisational skills with an attention to detail.

E

Ability to think clearly, creatively and imaginatively.

E

Positive attitude and strong focus on teamwork with the ability to work on own initiative when necessary.

E

Focused on achievement, targets and continuous improvement.

E

Excellent ICT and Social Media Skills

E

Able to demonstrate an understanding of the Youth Development and Sport for Development agendas

D

An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community.

E

Prepared to undergo a Palace for Life Foundation DBS check

E

 

These duties defined in this Job Description are not definitive and may be subject to future amendments following appropriate consultation.
Palace for Life is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Job Title: Logistics/Warehouse Operator

We are looking to recruit an experienced and knowledgeable ad hoc Logistics/Warehouse Operator

Details:

Location: Selhurst Park Stadium, Whitehorse Lane, SE25 6PU

Hours:  Ad hoc as required

Salary: £8.00 - £8.50 per hour (dependant on experience)

Contract Type: Seasonal role to end 31st May

Job summary:

The successful Logistics/Warehouse Operator will work within the stadium, and will have a varied role.

You need a ‘can do’ attitude, who are successful through the team. You will of course be expected to work effectively as part of a team which will be directed by the Retail Catering Manager. The main objective for the position is to help and support the delivery and distribution of stock throughout the stadium.

 Key role responsibilities (but not limited to):

  • Unload stock
  • Distribute stock as requested
  • Ensure paperwork is filled out
  • Comply with all statutory and company health and safety. Fire and security regulations

Person specification:

  • You must be able to work all CPFC home fixtures (Advance notice of all fixtures will be given)
  • You must be over the age of 18 years
  • Flexibility and determination
  • Good and clear communication skills
  • Willingness to learn

Full training will be given to all successful candidates

In return, Crystal Palace FC can offer you not only flexible working pattern (as you will only be required to work on ad hoc basis), but we will train you on all aspects of the business in line with your remit, but most importantly offer you an amazing place to work, with a great team of colleagues.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community. The Equality policy can be viewed on the club website.

Applications: Please forward your most up to date CV and cover letter to: recruitment@cpfc.co.uk 

Subject: Logistics/Warehouse Operator 

Crystal Palace FC are looking to recruit new members to form part of the club’s first Independent Equality Advisory Group (IEAG).

"As a Club we are proud to be recruiting for our first Independent equality advisory group. We are committed to promoting equality and it is very important that we seek further consultation and feedback from all stakeholders against our equalities action plan. This new advisory group is part of our strategic equality objectives and we would like to encourage supporters and community representatives to apply to be on the group and have their say in the future of the equalities work at the club." Phil Alexander CEO.

Formed as part of the club’s efforts to promote inclusion and eradicate discrimination,  we are seeking passionate and enthusiastic representatives from charities, community groups, NGOs or not-for-profit organisations who can provide strategic and expert advice to Crystal Palace FC in this area. The group will support Crystal Palace FC in the delivery of its Equality Action Plan and play a pivotal role in supporting the club to meet its outcomes.

Individuals wishing to apply will need the appropriate knowledge and experience of affecting positive change in community organisations or companies.

This fantastic opportunity comes with a minimal time commitment of quarterly meetings. However, please note that the posts are available on a volunteer-basis only with no salary, but travel expenses to attend quarterly meetings will be covered.

If you are interested in this opportunity, please complete a short application form and return to the club’s Equality Lead, Soye Briggs via e-mail.

We are looking to recruit an experienced and knowledgeable ad hoc Logistics/Warehouse Operator

Details:
Location: Selhurst Park Stadium, Whitehorse Lane, SE25 6PU
Hours: Ad hoc as required
Salary: £10.50 per hour (dependant on experience)
Contract Type: Seasonal role to end 31st May

Job summary:
The successful Patch Manager will work within the stadium, and will have a varied role.
You need a ‘can do’ attitude, who are successful through the team. You will of course be expected to work effectively as part of a team which will be directed by the Retail Catering Manager. The main objective for the position is to help and support the match day kiosk and bar operation

Key role responsibilities (but not limited to):
• Overseeing 3 bars or kiosks
• Ensuring your supervisors are working efficiently
• Motivating your team
• Overseeing growth in your area
• Dealing with till shortages
• Dealing with customer complaints
• Ensuring your units are working efficiently at all times

Person specification:
• You must be able to work all CPFC home fixtures (Advance notice of all fixtures will be given)
• You must be over the age of 18 years
• Flexibility and determination
• Good and clear communication skills
• Willingness to learn


Full training will be given to all successful candidates
In return, Crystal Palace FC can offer you not only flexible working pattern (as you will only be required to work on ad hoc basis), but we will train you on all aspects of the business in line with your remit, but most importantly offer you an amazing place to work, with a great team of colleagues.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community. The Equality policy can be viewed on the club website.
Applications: Please forward your most up to date CV and cover letter to: recruitment@cpfc.co.uk Subject: Logistics/Warehouse Operator

Salary – Subject to experience

An exciting opportunity has arisen within Crystal Palace Football Club to join the Retail Team as Retail Assistant.

Located in the Store at Selhurst Park you will need to have at least 1 year’s retail experience.  This role plays an essential part in the delivery of the retail operation at Crystal Palace and includes working on the shop floor, ensuring merchandising displays and products are maintained to the standards set, providing customer service and using the till system. You will also be required to work in the warehouse and manage new deliveries as and when required along with other duties as requested by the Retail Operations Manager.

You will be expected to work all Crystal Palace home games and work as part of a rota system supporting a six day a week retail business. 

 

If you wish to apply for one of the above positions, please forward an up-to-date CV, cover letter and the relevant application form below to recruitment@cpfc.co.uk for CPFC vacancies, or recruitment@palaceforlife.org for Palace for Life Foundation roles.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community - view our Equality Policy.

Work Experience

Crystal Palace Football Club offers work experience opportunities to students between the ages of 14-16 years for a period of 1-2 weeks (dependent on availability) during the following months:

  • 2018 dates - July (fully booked), August (dates available)
  • 2019 dates - coming soon

There are more students who want to do work experience with us each year than we have opportunities, so we ask you to complete the below application form which allows us to find out a bit about you and why you are interested in work experience at our club.

This application includes preference about dates, location and business area. Once we have this information we will try and match you with a suitable placement.

Due to high demand for work experience, we are unable to offer everyone a placement but will keep all eligible applications on file until placements are either filled, or the month applied for has passed.

We offer the following work experiences as a collective programme, but is not limited to;

  • Retail – Assisting
  • Admin - Assisting
  • Football - Coaching – Shadowing and assisting CPFC Foundation sessions (this does not include Sports Science, strength and conditioning, physiotherapy etc.)

Students will not be placed at the training ground.

If you would like to apply for work experience within the above work areas, please complete and submit this application form and email it to Work.ExperienceHR@cpfc.co.uk, along with a CV and cover letter.

Please do not make contact without first completing the application form as your request will not be considered.

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