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WORKING AT CRYSTAL PALACE F.C.

Working at Crystal Palace FC

We are Crystal Palace Football Club, a Premier League Football Club with a proud history of over 110 years. Spread across three different sites – our London office, Selhurst Park Stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also with our team in the offices and on the ground. With plans for significant growth in the future, we are excited at the prospect of bringing new and dynamic members into our CPFC family.

Current Vacancies

Job Location      Selhurst Park Stadium

Contract Type   Zero Hours/ Match Day

Salary/ ROP       £10.75/hr

Closing Date      Ongoing

If you have experience in the concessions or catering business or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6- 8 hours depending on the game.

 You will be responsible for...

  • Take initiative and participate in set up of kiosk, inventory and supplies
  • Welcome guests to the concession stand/ bar
  • Take order for food and beverages
  • Process payment and tender change, along with ensuring that all received cash is well- accounted for and stored in a safe area
  • Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant

You will have…

  • A can do attitude and be prepared to help the team
  • immaculate grooming standards and overall appearance
  • excellent interpersonal skills and be polite and courteous

You are…           

  • Engaging and easy to talk to
  • Always look for ways to improve
  • Mature and able to handle situations calmly and insightfully
  • Can work in high pressure situations

What you’ll get in return….       

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks. 

To apply, please send your CV to staffing@cpfc.co.uk with the subject of what role you are applying for.

 

Job Location      Selhurst Park Stadium

Contract Type   Zero Hours/ Match Day

Salary/ ROP       £10.75-£12 depending on experience 

Closing Date      Ongoing

If you have experience in or are passionate about customer service we want to hear from you! You will be well presented, engaging and committed to meeting and safeguarding all guests of our stadium. You are approachable, hardworking and enjoy helping others with a smile. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers visiting Selhurst Park Stadium.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 5-5.5 hours depending on the game.

You will be responsible for...

  • The safe access and comfort of spectators visiting the stadium
  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park Stadium

You will have…

  • A can do attitude and be prepared to help the team
  • immaculate grooming standards and overall appearance
  • excellent interpersonal skills and be polite and courteous
  • An NVQ2 in Spectator Safety (or are registered to start the course)

You are…           

  • Engaging and easy to talk to
  • Always look for ways to improve
  • Mature and ab le to handle situations calmly and insightfully

What you’ll get in return….       

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party.

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks. 

To apply, please send your CV to staffing@cpfc.co.uk with the subject of what role you are applying for.

Job Location      Selhurst Park Stadium

Contract Type   Zero Hours/ Match Day

Salary/ ROP       £13.00/hr

Closing Date      Ongoing

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6 hours depending on the game.

You will be responsible for:

  • Understand all menus, product offerings, packaging and pricing
  • Responsible for preparing and cooking all of the hot food for a unit on match day and meeting peak periods with appropriate food levels
  • Ensure all products are accounted for, prepared and distributed according to cook off numbers and instructions from your manager
  • Restock and ensure the food prep area is clean at the end of your shift
  • Ensure all unit kitchen equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
  • Adhere and keep up to date records for food and health and safety standards such as food temperature control levels as well as follow all company safety and security policies and procedures

 You will have…

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures
  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment
  • A can do attitude and be prepared to help the rest of the team out with a positive attitude
  • Immaculate grooming standards and overall appearance

You are…

  • Always look for ways to improve
  • Can work in high pressure situations

What you’ll get in return….       

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks. 

To apply, please send your CV to staffing@cpfc.co.uk with the subject of what role you are applying to.

Location: Within 3 miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

Remuneration: £25 per player/per night

Closing Date: Ongoing

Job Description:
Crystal Palace Football Club are currently seeking host family providers to support our academy players who will be required to live away from home to fulfil their education and football training at our club. This provision supports our young people’s holistic experience and will enable them to reach their full potential.

The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to 5-7 nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15 – 21 years old.


Requirements and Responsibilities: • Provide a homely and friendly environment for our young people. • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. • Provide meals in line with nutritional guidance from the Academy. • Accommodation has access to public and local amenities with good transport links to the Academy training ground. • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur. • Include our young people in family life as much as they feel comfortable with. • The club will regularly inspect and visit the placement during the season. • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing. Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

Essential Requirements and Skills: • Provide the young person with a suitable and safe environment. • Provide the young person with their own double size bedroom. • Excellent communication and listening skills and ability to build trusted working relationships. • Able to cope with the young person’s flexible schedule throughout the football season.

Desirable Knowledge, Experience and Skills:
• Experience and knowledge of working with young people. • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring. • Child-focused approach. • Ability to promote and demonstrate anti-discriminatory practice. • Capacity to accommodate more than one player.

As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the academy.

If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

Job Location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham BR3 1NZ

Contract Type: Permanent/Full-time

Salary: Competitive

Opening Date: January 21st, 2021

Closing Date: February 3rd, 2021

Crystal Palace Football Club are looking for a Venue Operations Manager for their Academy site in Beckenham to oversee the smooth and safe running of the day-to-day operation at the CPFC Academy grounds. We are looking for somebody with excellent communication skills and a flexible, can do attitude. You will be organised, detail orientated and have the ability to oversee a large site.  

You will be responsible for…

  • Ensuring the venue is ready for training, matches and events
  • Liaising with any suppliers
  • Performing regular site checks
  • Working with the maintenance team to report and oversee building works and issues, reporting to the Director as necessary and ensuring that urgent repairs are carried out in a timely manner.
  • Ensuring all front and back of houses areas are presented to a high standard, are secure and compliant with H&S legislation at all times.
  • Liaising with the cleaning company with regards to areas of focus and carrying out audits as necessary.
  • Liaising with the Head of Security with regards to the security standards in the Academy and carrying out audits as necessary.
  • Ensuring rotas are followed and jobs are complete.
  • Ensuring all visitors to the CPFC Academy have the best possible experience and working with all catering and operations teams to ensure exceptional customer service.
  • Other duties and responsibilities as required by line manager

Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Experience in facilities management for a large multi -use building/venue
  • A good understanding of H&S and Environmental Health legislation
  • Excellent attention to detail
  • A positive and enthusiastic attitude
  • Proven ability to work with people from different teams and at different levels

You are…         

  • An excellent communicator
  • Flexible and adaptable at all times

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return….     

  • Competitive salary
  • Free complimentary match day ticket
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Job Location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham BR3 1NZ

Contract Type: Fixed Term and Part-time/Flexible/Varied Shifts

Salary: Competitive

Opening Date: January 22nd, 2021

Closing Date: February 3rd, 2021

Crystal Palace Football Club are looking for Site Security to join our operations team at our Academy in Beckenham. Day-to-day tasks may include manning a gate or reception and ensuring that all the premises are secure whilst also making sure all visitors to the site have an enjoyable and safe visit.

We are looking for somebody with excellent communication skills, has a can- do attitude and displays a professional attitude at all times. The successful candidate will be adaptable and flexible as shift patterns are varied each week.

You will be responsible for…

Gate Security Duties:

  • Manning the main gate entrance to CPFC Academy site from opening until close (various shifts)
  • Liaise with reception, main security and other managers to alert them when a visitor or delivery has arrived for them
  • Directing deliveries and visitors to the correct area of the grounds
  • Recording all visitors and deliveries that enter the ground
  • Observing for signs of crime or disorder and investigating disturbances
  • Report in detail any suspicious incidents

Stewarding Duties:

  • Ensuring the safe access and comfort of spectators visiting the site
  • Identifying and reporting any incident, occurrence or hazard among spectators and report to the supervisor
  • Ensure all CPFC standards are upheld and act as the first line of contact with guests to provide a welcoming and first class experience from the point of entrance.

Other duties and responsibilities as required by line manager

Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Proven work experience as a security guard or relevant position
  • Excellent communication and interpersonal skills

You are…         

  • Professional and presentable
  • Committed and reliable
  • Flexible and able to work a varied schedule when necessary

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return….     

  • Competitive salary
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community - view our Equality Policy.

Palace For Life Foundation vacancies can be viewed here. Email recruitment@palaceforlife.org for further information on Palace for Life Foundation opportunities currently available. 

Take a look at what it's like to work for the club by reading this interview with our Director of Operations, Sharon Lacey.

Crystal Palace F.C. Application Form

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