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WORKING AT CRYSTAL PALACE FC

Working at Crystal Palace FC

Crystal Palace Football Club was founded in 1905 and has a proud history of over 110 years that has seen the club compete across the English leagues, and currently enjoying our longest reign in the top-flight following promotion in 2013.

Our home at Selhurst Park is renowned throughout football as having one of the best atmospheres, as fans of all ages come together to show their support for the Eagles.

As well as the successful team on the pitch, we are also proud of our team off it and you can play your part. We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees, which ultimately delivers a first-class customer experience.

Current Vacancies

Crystal Palace FC are looking to recruit new members to form part of the club’s first Independent Equality Advisory Group (IEAG).

"As a Club we are proud to be recruiting for our first Independent equality advisory group. We are committed to promoting equality and it is very important that we seek further consultation and feedback from all stakeholders against our equalities action plan. This new advisory group is part of our strategic equality objectives and we would like to encourage supporters and community representatives to apply to be on the group and have their say in the future of the equalities work at the club." Phil Alexander CEO.

Formed as part of the club’s efforts to promote inclusion and eradicate discrimination,  we are seeking passionate and enthusiastic representatives from charities, community groups, NGOs or not-for-profit organisations who can provide strategic and expert advice to Crystal Palace FC in this area. The group will support Crystal Palace FC in the delivery of its Equality Action Plan and play a pivotal role in supporting the club to meet its outcomes.

Individuals wishing to apply will need the appropriate knowledge and experience of affecting positive change in community organisations or companies.

This fantastic opportunity comes with a minimal time commitment of quarterly meetings. However, please note that the posts are available on a volunteer-basis only with no salary, but travel expenses to attend quarterly meetings will be covered.

If you are interested in this opportunity, please complete a short application form and return to the club’s Equality Lead, Soye Briggs via e-mail.

Job Title: Youth Development Phase Assistant Academy Coach
Company: Crystal Palace Football Club
Location: KCC Worsley Bridge Road, Beckenham, Kent, BR3 1RL (KCC)

Job Purpose Summary:

Assistant Academy Coach within the Youth Development Phase, following the CPFC Academy Syllabus and reporting to the Head Coach, Youth Development Phase Lead and Head of Academy Coaching.

The responsibilities (but not limited to):

• Assisting with planning, delivering & evaluating sessions via the PMA
• Assisting with preparing & delivering x6 Player Reviews per season
• Attending internal & external CPD events
• Assist with team selection and decisions on academy players (including trialists)
• Reviewing & feeding back to line managers on the YDP syllabus
• Assisting with providing evidence for players for weekly multi-disciplinary meetings

The Role (but not limited to):

• Tuesday 5.15pm – 7.15pm
• Thursday 5.15pm – 7.15pm
• Saturday 9.00am – 10.30am
• Sunday Home or Away Match

The Ideal Candidate must have the following :

• UEFA B / FA Level 3 Coaching Award
• FA Youth module 3
• Current Safeguarding & Emergency Aid
• As part of this role you will be required to undergo an enhanced DBS check.

Closing Date: 23rd April 2018

Role Statement

To manage the Clubs public Catering Division, specifically the set up and break down of events, staffing, ordering, stock control and budgets.  To manage and develop the department, maximising its potential.

Key Objectives

Set the standard of customer service throughout.

To follow annual budgets and thereafter control all cost centres, monitor, and positively influence wherever possible the departments progress to budgets.

Control stock and replenishment, auditing all stock to every event and also to complete monthly stock takes.

Produce menu's and templates for portion controls leading into stock orders and replenishment.

Liaise with key suppliers and standards of service, account reconciliation and payment.

Implementing and monitoring cash and security measures.

To manage all match day personnel within retail catering to maximise the required quality of service.

Carry out regular reviews of standards and where required, carry out internal training for both full time and casual staff on a regular basis in order to refresh good practice and maintain required standards.

Manage the quality control of the food offer.

Managing, monitoring and improving, where required, all Health, Hygiene and Licensing associated with the department.

Liaise with all relevant other Heads of Departments to ensure that all and every opportunity is communicated and maximised as a consequence of those communications.

 

Job Description

Responsibilities:

• Assist the clubs Equality leads to embed Equalities through all areas of the organisation, including all Club departments, Palace for Life Foundation and Academy
• Ensure the Club Equality Action Plan is implemented, reviewed and updated on a regular basis
• Translate equality legislation into practice to ensure organisations meet statutory requirements
• Secure evidence of the club’s equalities work for Premier League auditing process
• Managing the clubs internal Equalities working group
• Supporting the External Equalities advisory group process
• Advise all heads of department on equalities impact assessments
• Ensure the clubs recruitment process robustly reaches out to all communities especially hard to reach communities
• Conduct Equalities surveys and present the findings in interesting and meaningful ways to the club’s board
• Complete all administration tasks required in support of the clubs Premier League equality standard submission.
• Coordinate training sessions
• Maintaining records and information systems
• Advising about the effects of discrimination on grounds of age, disability, gender, race, religion and sexual orientation
• Compiling statistics
• Raising awareness of equality issues and promoting change
• Preparing/distributing publicity materials and displays
• Interpreting and ensuring compliance with legislation
• Preparing and delivering presentations
• Referral to and liaising with other relevant organisations (such as community groups)
• Respond to complaints and provide information on options for complainants
• Present reports and recommendations

Key Skills:

• A commitment to promoting equality and diversity
• Excellent written and oral communication skills
• Cultural sensitivity
• Experience of building relationships with key stakeholders and decision makers
• The ability to build the trust across community groups, staff and stakeholders
• Good negotiation and persuasion skills
• Team working ability
• Conflict resolution skills
• Self-motivation and an ability to use initiative
• Organisational and project management skills
• Good report-writing ability
• Presentation and training skills
• That you can be flexible and are able to work across all levels and meet changing requirements.
Experience/ Knowledge
• Minimum 2 years’ experience of work in an Equality & Inclusion setting
• Good understanding and Equality, Diversity and inclusion
• Good understand and knowledge of equality legislation in UK
• Knowledge and understanding of how equality manifests in a Football/ sports club (Desirable)
• Experience of delivering high-level presentations
• Experience of training delivery

Working hours are typically 9am to 5pm, possibly with some extra hours. You will occasionally be required to work evenings or weekends to engage in community activities.

Closing date: 10th August 2018. 

Salary: Daily rate. Competitive and dependant on experience and qualifications

Contract Type: Fixed Term (1 season) – 1-4 days a week, depending on subject.

Start Date: 10th September 2018

Job Purpose Summary

We are looking for teachers who cover a range of subjects (English, Maths, Science, Humanities and Modern Foreign Languages) to teach and support our players on the Hybrid Training Model/HTM (Day Release) in Key Stage 4. The HTM is a model of training where players are absent from school for a period of time and they attend the football club instead. As part of this programme they must be provided with supplementary education sessions to support their academic progress. These roles will provide the support our players need to thrive academically as well as athletically.

Main responsibilities to include (but not limited to)

  • Provide educational support to all players on HTM programme
  • Be a personal tutor to a group of players
  • Liaise with schools from the tutor group to gain educational progress data, schemes of work and timetables
  • Put in place interventions to ensure academic and athletic progression

Time and days of work (but not limited to)

  • 1-4 days from the following
  • Monday -Thursday 8am-5pm

Ideal candidate will have the following

  • Teaching qualification
  • Degree Level qualification in appropriate subject
  • Teaching experience to GCSE level
  • Previous experience teaching in an elite sporting environment is desirable but not essential

 

 

 

 

Job purpose

The Content Editor is a senior role within the Marketing department, and is primarily responsible for delivering consistently high quality, accurate and engaging written editorial news and features for cpfc.co.uk as well as other club websites, plus the club’s home matchday programme.

The club’s ambition is for their digital platforms and publications to be the first port of call for Palace fans to consume content about their club, whilst also creating output that will resonate with - and encourage new - supporters to the club.

Job specification

The successful applicant will produce interesting, engaging and innovative written content, whilst briefing photographers & designers to create high impact visual content for the club’s website, matchday programme, and marketing materials.

The Content Editor will maintain and aim to constantly improve and expand the quality and breadth of content across the club’s digital platforms and publications, and is tasked with growing these products.

This requires extensive monitoring and evaluating of analytics to make informed strategic decisions about the content we create, and the platform’s futures.  The Content Editor will also work closely with our digital agencies and suppliers to enhance, evolve and optimise the sites’ structure.

The Content Editor will work closely with the Head of Content & Production, video production and social media teams to set the day's content agenda, and be help drive the various club & partner initiatives, campaigns and priorities. The Content Editor must ensure that the needs of the various club departments (Ticketing, Retail, Communications, Marketing, Commercial, Operations etc) and senior management are met.

The Content Editor will be the guardian of the club’s written tone, and ensure all output will resonate with the intended audience – whilst remaining true to the club’s values.

The Content Editor will regularly interview players, staff and senior management for club platforms and publications, cover matches (writing match reports, interviews, features etc) as well as ensuring events and initiatives secure adequate coverage on club platforms.

Candidate profile

The successful applicant will be an outstanding communicator, story teller and team player, be an inspirational leader through their enthusiasm, proactivity and ‘can do’ attitude, have an appetite to innovate and a desire to continuously improve themselves and the work of the department.  Due to the collaborative nature of this role, you must be able and willing to build and maintain effective working relationships.

A qualified journalist with outstanding copy writing skills and editorial awareness, understanding of the nuances of club media, with a minimum of 5 years’ experience in the media industry are essential. As is an obsession for digital media, editorial output, and analytics.  You will deeply understand what makes football fans tick, and also the changing media consumption habits of sports fans.

You will possess a significant track record in journalism, breaking stories and creating impactful features, and you'll have strong credibility in the media industry – ideally having worked across a range of publishers or platforms.

Experience of website development will be of significant interest, as will employment history of operating within marketing and commercial environments. The successful candidate will have exceptional knowledge of Premier League football, but does not necessarily have to have worked in a club environment.

Experience of Content Management Systems, and proficiency in Photoshop for image editing are both essential skills.

Important notes

The Content Editor is required to work the majority of CPFC matchdays – home and away. Working in sports media is not a 9-5, so candidates must be aware that this role will often be called upon to work out of hours, and most weekends during the season. Time off in lieu is granted for matchday working.

Line management

The Content Editor will line manage the Programme Editor, and freelance contributors.

The Content Editor will report into the Head of Content & Production.

Salary

Variable depending on experience.

Application notes

Candidates are asked to supply a cover letter, 2 page CV, and a separate document with links to 5 articles (a range of features and news articles) to recruitment recruitment@cpfc.co.uk. Shortlisted candidates will be required for interview(s) in August.

Reports to:         Academy Director
Line manager:   Academy Manager
Location:            Copers Cope Road, Beckenham, Kent BR3 1RJ

Key responsibilities / description of duties

Monitor the educational progression of all Academy Players registered with the Club. This will be in accordance with the PL, Hayes School and LMS.
Delivery of NVQ in Achieving Sporting Excellence.
Attend at all formal parent consultations.
Ensure that the Academy’s educational provision reflects the strategy and performance targets identified in the Club’s Academy Performance Plan.
Work with the Academy Manager to ensure the Education Programme offers the best educational opportunities to maximise the educational potential of young players.
Manage and safely store all data related to the Educational progress of young players in line with Data Protection Legislation.
Liaise and monitor the performance of all Academy players enrolled at Hayes School. Review educational progress and feedback to parents/carers
To liaise with any partner agency involved in the Education of players
Manage and organise the L2 coaching certificate with the PFA
Deliver the Induction to scholars as part of their apprentice programme
To facilitate the education programme across the phases
Provide written reports on educational progress of players
Support the release of any player from the Academy alongside the recruitment department
Attend all workshops by the PL or other agencies associated with the football club
To manage any budget related to the post
Provide CPD events for staff
Hold inter-departmental meetings
To manage a lifestyle programme of activities for young players outside of football
To oversee and develop the School Release Programme for the U9 – U16 schoolboys including liaising with parents, carers and schools.
Work directly with the Player Liaison and support with host families and trialists
Work closely with the Safeguarding Manager on any issues relating to the Academy
Line manage the education team and ensure that all appraisals are undertaken on an annual basis.

General Responsibilities

Compliance with Club policies
Compliance with the Club’s health and safety procedures
To undertake such other duties as may be reasonably expected
To maintain professional conduct at all times

Performance Indicators

The number of successful academic qualifications produced from the full time scholars
Up to date LMS for all Academy players
Regular reports from schools
Academy annual report produced by the Premier League
Depth and detail to the Lifestyle programme across the phases

Salary: £24,000 p.a.
Location: Selhurst Park, Selhurst, SE25 6PU
Closing date: 10/08/2018
Interview date: 7th, 8th or 9th August 2018
Second interview date: 13th or 14th August 2018
Contract type: 1 Year Fixed Term (Full time) with extension, pending further funding.

Formerly known as the Crystal Palace FC Foundation, the Palace for Life Foundation started their Community Development programme back in 1990 and over the last 3 years has undergone a comprehensive change of culture with the introduction of a new senior management team and new activities and funded projects, whilst still supporting the Foundation & Club’s commitment to the ‘One Club One Community’ ethos.

As a result of recent growth we now have an exciting opportunity for an exceptional candidate to join the Foundation’s Community Development Team as an Education Officer – Employer Engagement. This role has been created to enhance our Traineeship & Apprenticeship programme.

We are looking for a well-rounded officer with proven knowledge and experience of engaging with local employers. They will work closely with the Traineeships Officer to support individuals in their work environment and helping them to cultivate the right mind-set for business. Targeting those individuals who are furthest away from the labour market, focusing on up skilling, training and utilising work placements within the Foundation, Club and wider community settings, as a means to securing employment or further education through the power of sport.

The Education Officer – Employer Engagement will broker these arrangements between local employers to ensure all trainees are provided with a meaningful work placement in line with their chosen career pathway.

MAIN DUTIES AND RESPONSIBILITIES

1. Develop relationships with key employers and arrange face-to-face meetings.
2. Broker the relationship with local employers to provide work placement opportunities for trainees and apprentices.
3. Pro-actively source suitable work placement opportunities and direct routes into employment.
4. Carry out interviews and shortlist candidates for each vacancy.
5. Manage successful Trainee/Apprentice inductions & initial assessments.
6. To build and maintain good professional relationships with the Traineeships Officer and support delivery of soft skills training e.g. Interview Techniques, CV writing, Job search Skills training.
7. To build and maintain an effective rapport with participants and use their planning and organisational skills to ensure that all participants are given appropriate assistance to enhance their chances of starting and sustaining work.
8. Work collaboratively with peers using verbal and written reports to ensure accurate and timely progress reviews, to meet the requirements of funders and stakeholders.
9. Work with the Traineeships Officer to monitor work placement hours and liaise with employers to ensure smooth running of the placement.
10. Develop a network of employers and voluntary organisations to deliver work tasters, placements, and work opportunities.
11. Develop relationships with local organisations, agencies and education providers.
12. Attend staff meetings and staff training as required.
13. Fully participate in creative meetings and discussions towards development.
14. Respond to system and organisational changes as required.
15. Develop evaluation and reflective learning practises.
16. Develop method of incentive and celebration for young people.
17. Develop sustainable approaches to support young people.
18. Ensure all expenses are authorised by the Deputy Head of Community Development.
19. Comply with the finance policy in relation to petty cash and staff expense procedures.
20. Keeping up to date with legislation and policy related to unemployment/employment and making any necessary modifications to accommodate changes.
21. Collection of Data to support the monitoring, evaluation and reporting of the project to report back to funders, future commissioning groups and Foundation management.
22. Outreach work, marketing and promotion to ensure the relevant target group is reached and aware of the project.
23. Work closely with young people to ensure distance travelled is monitored to measure impact.
24. Supporting the development of the Education, Training & Employability Training Framework for Palace for Life Foundation.
25. Maintaining databases and undertaking any other administrative duties.

Any other reasonable duties and responsibilities considered appropriate by the Senior Management Team of the Foundation.

Experience:

  • Understanding of the new apprenticeship standards
  • Experience of developing key relationships with employers in order to broker traineeship and apprenticeship opportunities
  • Understanding the concept of progression pathways

Skills, Knowledge and Qualifications:

  • Degree or equivalent in Youth Work, Teaching or Community Development
  • Must hold PTLLS or A1 (TAQA)
  • Awareness of working with NEET and hard to reach young people

Personal Qualities:

  • Car driver/owner – clean driving licence

Palace for Life Foundation is run autonomously from the Football Club and enjoys charitable status. The relationship between the Club and Foundation is strong and mutually beneficial. With an appointed Board of Trustees there is a formal overriding link between the Foundation and the Football Club at senior level.

A competitive remuneration package is available to the right candidate. Additionally, you will be joining an organisation that has recently won the ‘Best Community Scheme Award’ at the Football Business Awards 2015 and the ‘The Best Foundation Diversity Award’ at the Football for Good Awards 2015.

How to apply:

Please complete the application form HERE and send with an up-to-date CV to recruitment@palaceforlife.org

Equality Statement:

Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):
Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

Safeguarding Statement:

Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier League and Football League rules. The club expects all staff, players, volunteers, contractors and guests to share this commitment.

Salary: £22,000 p.a.
Location: Selhurst Park, Selhurst, SE25 6PU
Closing date: 10/08/2018
Interview date: 7th, 8th or 9th August 2018
Second interview date: 13th or 14th August 2018
Contract type: 1 Year Fixed Term (Full time) with possible extension

Formerly known as the Crystal Palace FC Foundation, the Palace for Life Foundation started their Community Development programme back in 1990 and over the last 3 years has undergone a comprehensive change of culture with the introduction of a new senior management team and new activities and funded projects, whilst still supporting the Foundation & Club’s commitment to the ‘One Club One Community’ ethos.

As a result of recent growth we now have an exciting opportunity for an exceptional candidate to join the Foundation’s Community Development Team to deliver the Premier League Enterprise Academy and Enterprise Challenge. The project is aimed at secondary school pupils in KS3 & KS4.

We are looking for a talented officer with proven knowledge and experience of working within a school environment with disengaged or ‘hard to reach’ pupils. The Officer will teach young people about business, enterprise and entrepreneurship using our PL Enterprise Core Programme course materials and support pupils to develop their leadership, public speaking and business planning skills. Additionally, the officer will need to be able to deliver inspiring, skills-based activities and provide bespoke support to develop confidence and resilience in young people. The ability to communicate well with a range of people including young people, commissioners, funders and other local statutory and community based agencies is fundamental to the successful delivery of this project.

MAIN DUTIES AND RESPONSIBILITIES

1. To plan, deliver and evaluate on the PL Enterprise Academy including, the PL Enterprise Challenge
2. To build and maintain good professional relationships with Lead Teachers at all educational establishments hosting our Enterprise Education Programmes
3. To build and maintain an effective rapport with participants and use their planning and organisational skills to ensure that all participants are given appropriate assistance to enhance their chances of starting and sustaining work.
4. Undertaking pastoral duties and supporting participants on an individual basis through academic or personal difficulties.
5. Plan embedded learning for groups and individuals, signposting participants to appropriate partners for further information, advice and guidance.
6. Ensure that participants have access to appropriate contextualized employment, personal & socials skills development and mentoring sessions.
7. Work collaboratively with peers using verbal and written reports to ensure accurate and timely progress reviews, to meet the requirements of awarding and funding bodies.
8. Regularly assess and mark participant’s work to awarding body and Ofsted criteria.
9. Develop delivery in order to maximise progression opportunities for participants.
10. Ensure participants are supported to develop PDP’s, or Individual Learning/Action Plans so progress can be measured.
11. Organize work plans for sessional facilitators and provide inductions and basic training.
12. Ensure all sessional staff and volunteers comply with the Safeguarding, Equal Opportunities and Health and Safety policies at all times.
13. Celebrating learner achievement through the organizing of awards and celebration events.
14. Offering advice and information to participants and external organisations through face-to-face, telephone and email contact.
15. Attend meetings as necessary.
16. Managing resources, including the raising of PO’s and payments against invoices etc.
17. Keeping up to date with legislation and policy related to unemployment/employment and making any necessary modifications to accommodate changes.
18. Collection of Data to support the monitoring, evaluation and reporting of the project to report back to funders, future commissioning groups and Foundation management.
19. Outreach work, marketing and promotion to ensure the relevant target group is reached and aware of the project.
20. Work closely with pupils to ensure programme questionnaires are completed to measure impact.
21. Supporting the development of the Education, Training & Employability Training Framework for Palace for Life Foundation.
22. Maintaining databases and undertaking any other administrative duties.
23. Any other reasonable duties and responsibilities considered appropriate by the Senior Management Team of the Foundation.

Experience:

  • Understanding of the Training Cycle
  • Experience delivering accredited qualifications and awareness of awarding bodies’ expectations
  • Understanding of the concept of progression pathways
  • Experience of managing behaviour in the classroom

Skills, Knowledge and Qualifications

  • Degree or equivalent in Youth Work, Teaching, or Community Development
  • Must hold PTLLS or A1 (TAQA)
  • Awareness of best practice education models

Personal Qualities

  • Car driver/owner – clean driving licence

Palace for Life Foundation is run autonomously from the Football Club and enjoys charitable status. The relationship between the Club and Foundation is strong and mutually beneficial. With an appointed Board of Trustees there is a formal overriding link between the Foundation and the Football Club at senior level.
A competitive remuneration package is available to the right candidate. Additionally, you will be joining an organisation that has recently won the ‘Best Community Scheme Award’ at the Football Business Awards 2015 and the ‘The Best Foundation Diversity Award’ at the Football for Good Awards 2015.

How to apply:

Please complete the application form HERE and send with an up-to-date CV to recruitment@palaceforlife.org

Equality Statement:

Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):
Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

Safeguarding Statement:

Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier League and Football League rules. The club expects all staff, players, volunteers, contractors and guests to share this commitment.

Salary: Competitive
Location: Selhurst Park, Selhurst, SE25 6PU
Closing date: 10/08/2018
Interview Date: 7th, 8th or 9th August 2018
2nd Interview Date: 13th or 14th August 2018
Contract type: Part-Time/Sessional Contract

As a result of recent growth within the Palace for Life Foundation, Education, Training & Employability (ETE) Department, we have opportunities for new, part-time traineeships officers. These roles have been created to enhance our ETE programmes including short courses like the PL Works, Opportunities for Success, Talent Match Croydon, Traineeships and prospective, Apprenticeship programmes.

We are looking for well-rounded officers with proven knowledge and experience of engaging with schools, colleges and young people. You will work closely with the current ETE team to support individuals towards the right mind-set for business and target those individuals who are furthest away from the labour market, focusing on up skilling, training and utilising work placements within the Foundation, Club and wider community settings.

Our Traineeships Officers will deliver high quality training in soft skills, employability and skills for work and mentor young people as they participate in training and work placements.

MAIN DUTIES AND RESPONSIBILITIES

1. To plan, deliver and evaluate on the PL Works Programme alongside existing staff.
2. To build and maintain good professional relationships with college staff at all educational establishments hosting our ETE Programmes.
3. To build and maintain an effective rapport with participants and use their planning and organisational skills to ensure that all participants are given appropriate assistance to enhance their chances of starting and sustaining work.
4. Undertaking pastoral duties and supporting participants on an individual basis through academic or personal difficulties.
5. Plan embedded learning for groups and individuals, signposting participants to appropriate partners for further information, advice and guidance.
6. Ensure that participants have access to appropriate contextualized employment, personal & socials skills development and mentoring sessions.
7. Work collaboratively with peers using verbal and written reports to ensure accurate and timely progress reviews, to meet the requirements of awarding and funding bodies.
8. Regularly assess and mark participant’s work to awarding body and Ofsted criteria.
9. Develop delivery in order to maximise progression opportunities for participants.
10. Ensure participants are supported to develop PDP’s, or Individual Learning/Action Plans so progress can be measured.
11. Organize work plans for sessional facilitators and provide inductions and basic training.
12. Ensure all sessional staff and volunteers comply with the Safeguarding, Equal Opportunities and Health and Safety policies at all times.
13. To ensure all work is in line with the Policies and guidelines/procedures as adopted and adhered to by the Foundation.
14. Manage successful Trainee/Apprentice inductions & initial assessments.
15. To build and maintain good professional relationships with the Employer Engagement Officer to deliver soft skills training e.g. Interview Techniques, CV writing, Job search Skills training and level 1 – 3 vocational qualifications.
16. To build and maintain an effective rapport with participants and use their planning and organisational skills to ensure that all participants are given appropriate assistance to enhance their chances of starting and sustaining work.
17. Work collaboratively with peers using verbal and written reports to ensure accurate and timely progress reviews, to meet the requirements of funders and stakeholders.
18. Work with the Employer Engagement Officer to monitor work placement hours and liaise with employers to ensure smooth running of the placement.
19. Alongside the Employer Engagement Officer, develop a network of employers and voluntary organisations to deliver work tasters, placements, and work opportunities
20. Outreach work, marketing and promotion to ensure the relevant target group is reached and aware of the project.
21. Work closely with young people to ensure distance travelled is monitored to measure impact.
22. Supporting the development of the Education, Training & Employability Training Framework for Palace for Life Foundation.
23. Maintaining databases and undertaking any other administrative duties.
24. Any other reasonable duties and responsibilities considered appropriate by the Senior Management Team of the Foundation.

Experience:

  • At least two years delivering on Employability Programmes for NEET young people
  • Experience of developing key relationships with young people and support their development towards work readiness
  • Understanding the concept of progression pathways

Skills, Knowledge and Qualifications

  • Degree or equivalent in Youth Work, Teaching, or Community Development
  • Must hold PTLLS or A1 (TAQA)
  • Awareness of working with NEET and hard to reach young people

Personal Qualities

  • Car driver/owner – clean driving licence

Palace for Life Foundation is run autonomously from the Football Club and enjoys charitable status. The relationship between the Club and Foundation is strong and mutually beneficial. With an appointed Board of Trustees there is a formal overriding link between the Foundation and the Football Club at senior level.

A competitive remuneration package is available to the right candidate. Additionally, you will be joining an organisation that has recently won the ‘Best Community Scheme Award’ at the Football Business Awards 2015 and the ‘The Best Foundation Diversity Award’ at the Football for Good Awards 2015.

How to apply:

Please complete the application form HERE and send the completed form with an up-to-date CV to recruitment@palaceforlife.org

Equality Statement:

Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):
Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

Safeguarding Statement:

Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules. The club expects all staff, players, volunteers, contractors and guests to share this commitment.

A new opportunity to deliver an innovative Tier 2 childhood obesity, community based, weight management service for children has arisen. The successful candidate will deliver healthy lifestyle sessions for children aged 4-16 as part of the Healthy Eagles Childhood Obesity programme across the borough of Croydon. For the right candidate, this will be a great opportunity to gain invaluable practical experience in children’s health, physical activity and nutrition.

Key Responsibilities:

• Lead weekly physical activity and nutrition sessions for children and/or families above a healthy weight in line with company guidelines

• Support and young people to make positive lifestyle changes in regards to nutrition and physical activity
• Weigh and measure children and communicate results in a sensitive and evidence based way
• Facilitate active and engaging physical activity sessions for children and parents
• Support goal setting and behaviour change in young people and their families

Essential Requirements

• Achieved, or working towards, qualifications in physical activity
• Experience working with children or young people
• Exceptional people skills and inspiring manner
• The ability to build strong relationships with children and their families
• Strong organisational skills; the ability to work independently

Desirable Requirement

• Experience in leading relevant physical activity, healthy lifestyle or nutrition sessions
• Experience in health promotion, health improvement and community health
• Achieved, or working towards, qualifications in nutrition

Safeguarding

Palace for Life Foundation is committed to the principles of safeguarding with children and vulnerable adults therefore this role will undertake a DBS check and additional Safeguarding training.

Palace for Life Foundation is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Job Type: This is a sessional role often requiring evening and weekend work.

For more information or to apply please complete the application form HERE and return to recruitment@palaceforlife.org.

Location: London, SE25
Closing date: 22/08/2018
Contract type: Permanent (Full time)

Description:
Key accountabilities

To contribute to the delivery of the seasonal and match by match Premium Seating business budgets across the CPFC Premium Matchday portfolio 

To drive sales of Premium Matchday products across varied market sectors through proactive sales activity, as well as cross selling into further commercial events 

To help identify opportunities for revenue generation and growth through new sales opportunities 

To assist in generating leads for the wider Crystal Palace FC Commercial portfolio (Partnerships, non-matchday events etc)

Main Activities

Promoting the existing (and new) CPFC Premium Matchday products to the commercial and HNW premium hospitality market

To identify new areas of growth and maximise potential around new accounts

Maintain required sales pace whilst assisting to deliver a busy schedule of matchdays and events

Contribute ideas to the marketing voice to assist in promotion of Premium products and events

Booking and attending appointments / customer show rounds, with both new and existing customers

Client retention through establishing strong relationships and ensuring client expectations are delivered

Matchday operation and client networking

Attendance of regular networking events

Maintain a consistently high volume of outbound cold sales calls

Contributing ideas for new initiatives to drive new business

Building and managing a sales pipeline and managing this to the agreed standard

Logging all sales activity within the MS Dynamics CRM system and managing this to the agreed standard

Being aware of market intelligence and competitor activity

Person Specification
Qualifications, Experience, Skills and Personal Attributes:
Maturity and confidence
A track record of hospitality sales delivery and achievement of growth targets
Credible hospitality industry experience
Experience of performing within a commission based sales environment
A keen networker with the ability and ambition to hunt out sales prospects
Strong communication skills at all levels
Experienced customer relationship manager with strong evidence to demonstrate
Excellent interpersonal skills - adept at questioning and listening
Results driven and motivated to achieve targets
Resilient and calm under pressure
Commercial awareness
Experienced in CRM, ideally Microsoft Dynamics
Strong IT skills
Strong numerical skills
Excellent presentation and reporting skills
Excellent administrative, organisational and time management skills
Flexible working hours to cover business needs
Will be required to entertain and meet customers on matchdays and at certain corporate events 

If you wish to apply for one of the above positions, please forward an up-to-date CV, cover letter and the relevant application form below to recruitment@cpfc.co.uk for CPFC vacancies, or recruitment@palaceforlife.org for Palace for Life Foundation roles.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community - view our Equality Policy.

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