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WORKING AT CRYSTAL PALACE F.C.

Working at Crystal Palace FC

We are Crystal Palace Football Club, a Premier League Football Club with a proud history of over 110 years.  Spread across three different sites – our London office, Selhurst Park Stadium and our Training Ground/ Academy, we offer the best atmosphere and culture for our fans and our employees. We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also with our team in the offices and on the ground. With plans for significant growth in the future, we are excited at the prospect of bringing new and dynamic members into our CPFC family.

Current Vacancies

Job Location      Selhurst Park Stadium

Contract Type   Zero Hours/ Match Day

Salary/ ROP       £10.55/hr

Closing Date      Ongoing

If you have experience in the concessions or catering business or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6- 8 hours depending on the game.

 You will be responsible for:

  • Take initiative and participate in set up of kiosk, inventory and supplies
  • Welcome guests to the concession stand/ bar
  • Take order for food and beverages
  • Process payment and tender change, along with ensuring that all received cash is well- accounted for and stored in a safe area
  • Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant

You will have…

  • A can do attitude and be prepared to help the team
  • immaculate grooming standards and overall appearance
  • excellent interpersonal skills and be polite and courteous

You are…           

  • Engaging and easy to talk to
  • Always look for ways to improve
  • Mature and able to handle situations calmly and insightfully
  • Can work in high pressure situations

What you’ll get in return….       

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and Christmas Party

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

 

Company: Crystal Palace Football Club

Location: Selhurst Park Stadium, SE25 6PU

Contractual Status: Zero Hours Agreement

Salary: Rate of pay subject to experience

Crystal Palace Football Club

We are Crystal Palace Football Club, a Premier League Football Club with a proud history of over 110 years. This upcoming 2019-20 season we will be entering our 7th year in the Premier League and we are looking for a team of Premier Match day staff to join us. On match days we serve and cater for over 25,000 home and away fans and provide a one of a kind experience that only our team can create. We aren’t expecting you to be a catering connoisseur on day one, and we will provide you with hands-on training and supported by our management team.

We have plans for significant growth in the future, particularly with the redevelopment of our stadium and are excited at the prospect of bringing new and dynamic members into our CPFC family.

Job Purpose Summary:

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

As we are a close team (more like a family) therefore, it’s essential that you are a team player and follow direction well, while also taking the initiative to start tasks on your own to help the team out.

Our match days are normally on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8-10 hours depending on the game.

The Role:

The role on offer is fast paced and exciting. You will be responsible for being a member of one of our match day retail catering or bar operations and be a part of a succinct team where every member plays an important role.

The role responsibilities will include:

  • Commit to and attend all Premier League fixtures as well as FA Cup games as needed
  • Understand all menus, product offerings, packaging and pricing
  • Responsible for preparing and cooking all of the hot food for a unit on match day and meeting peak periods with appropriate food levels
  • Ensure all products are accounted for, prepared and distributed according to cook off numbers and instructions from your manager
  • Restock and ensure the food prep area is clean at the end of your shift
  • Ensure all unit kitchen equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
  • Adhere and keep up to date records for food and health and safety standards such as food temperature control levels as well as follow all company safety and security policies and procedures
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment for the customer to receive the best experience for their visit to Selhurst Park Stadium.

The Ideal Candidate:

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures
  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment
  • Have a can do attitude and be prepared to help the rest of the team out with a positive attitude
  • Have immaculate grooming standards and overall appearance
  • Have knowledge of stock management

In return, Crystal Palace FC can offer you not only flexible working, but we will train you on all aspects of the business in line with your remit, but most importantly offer you an amazing place to work, with a great team of colleagues.

As part of the role you may be required to undergo an enhanced DBS check.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community. The Equality policy can be viewed on the club website.

Please forward your most up to date CV to: staffing@cpfc.co.uk

Job Location      Selhurst Park Stadium

Contract Type   Zero Hours/ Match Day

Salary/ ROP       £10.55/hr

Closing Date      Ongoing

If you have experience in or are passionate about customer service we want to hear from you! You will be well presented, engaging and committed to meeting and safeguarding all guests of our stadium. You are approachable, hardworking and enjoy helping others with a smile. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers visiting Selhurst Park Stadium.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 5-5.5 hours depending on the game.

You will be responsible for:

  • The safe access and comfort of spectators visiting the stadium
  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park Stadium

You will have…

  • A can do attitude and be prepared to help the team
  • immaculate grooming standards and overall appearance
  • excellent interpersonal skills and be polite and courteous

You are…           

  • Engaging and easy to talk to
  • Always look for ways to improve
  • Mature and ab le to handle situations calmly and insightfully

What you’ll get in return….       

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and Christmas Party

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Job Location      CPFC Store, Bromley

Contract Type   Full Time/ 37.5 hours flexible working based on rota schedule

Salary/ ROP       Competitive

Closing Date      November 29th, 2019

You….   If you are a natural leader, love the buzz of retail and are passionate about customer service, we have an opening for you! We are looking for an enthusiastic, self-motivated and detail orientated Retail Manager to oversee the day-to-day management of our new Club shop in Bromley.

About the Job… Duties and responsibilities include (but are not limited to):

  • Scheduling staff
  • Organising merchandise display systems, stocking shelves and pricing merchandise
  • Receiving delivers and organising products in the store room
  • Open and closing down procedures including cash management
  • Handling all customers’ queries, complaints etc.
  • Operating the till and printing shirts

Click here for a comprehensive job description for full details.

You will have…

  • Previous retail management experience
  • Good time management
  • Excellent verbal and written communication skills

You are…           

  • Detail orientated
  • Enthusiastic
  • Self-motivated
  • organised

What you’ll get in return….       

  • Competitive salary
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV and to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below by November 29th, 2019.

DEPARTMENT: Academy
REPORTS TO: Assistant Head of Academy Recruitment
SALARY: Salary Competitive
LOCATION: London Based
HOURS: Full-Time
DATE: November 2019

ROLE
Manage and co-ordinate the school player recruitment programme
Work closely with the Academy recruitment team.
Develop good rapport with local schools

KEY RESPONSIBILITIES
Liaise with all Boroughs within the club’s catchment area. (10 in total).
Build up a database of schools and school football providers.
Develop an understanding of junior school football.
Attend scout district, county & school games.
Manage and co-ordinate scout coverage of district, county & school games.
Liaise and work closely with the Palace For Life Foundation.
Actively participate in regular meetings of the club scouts.
Use a high level of self-management to organise and co-ordinate a working schedule
Develop an understanding of players already at the club.

REQUIREMENTS:
Applicant will be based at the academy training ground & must have good communication skills.
Good understanding of the level and abilities required to come into the academy is also paramount.
Applicant must be flexible and willing to work unsociable hours.
Experience of scouting youth players.
Full UK Driving License.
FA Talent ID Award
Valid enhanced DBS / CRC
IT Skills, able to use Microsoft Word & Excel effectively

Please send current CV with cover letter to recruitment@cpfc.co.uk

Closing date: 15th November 2019

Contract type: Fixed-term ending in June 2020.
Hours: Attendance of two to three Professional Academy Games per week.
Location: Based in around London and the home counties.

On occasions may be required to attend the Crystal Palace FC Academy training ground, Copers Cope Rd, Beckenham, Kent. 
Salary: Competitive, based on experience
Closing date for applications: 15th November 2019

Roles and responsibilities:
To be responsible for the identification of the best talented players from a specific area.
To attend Category Two & Three academy matches as a scouting representative for Crystal Palace Football Club
To report on scouting activities carried out in that month and input all the player reports onto the CPFC database.
To comply with all scouting protocols implemented by the Club.
To comply with the club’s Health and Safety and Child Protection policies.
To identify, recommend and monitor potential recruitment targets for the age range outlined by the Academy

Recruitment Department.
To record information with regard to professional clubs in your region
To use modern scouting methods with regards to reporting, recording and tracking potential player targets.
To ensure contact networks are built, extended and maintained.
To attend all in-house meetings and training/CPD as directed by the departmental manager.
To keep up-to-date with EPPP and Category 2 requirements.

General duties and accountabilities:
To ensure compliance with all relevant club policies, including health and safety policies.
To ensure compliance with all relevant legal, regulatory, ethical and social requirements.
To keep confidential any information gained regarding the charity, club and its personnel.
To represent Crystal Palace Football Club in a professional manner.
To maintain a flexible approach to work at all times.
To undertake other duties and responsibilities as required from time to time.
Qualifications & Experience

Essential
FA Talent ID Award.
Valid and accepted enhanced FA DBS CRC (Criminal Background Check) or be willing to undertake this check if successful.
An extensive knowledge and experience of the football industry in a similar or related role.
A proven understanding and knowledge of the rules and regulations governing players and recruitment.
An identifiable track record in scouting and recruitment.
Familiarity with the mechanics of youth football recruitment.
A good network of contacts within the professional game.
An excellent working knowledge of and competent user of scouting databases.
A clear understanding of the Academy system and the professional football environment.
IT skills to include a high level of competence using Microsoft Excel & Word. 
Excellent overall level of numeracy and literacy
Trustworthy and able to demonstrate adherence to codes of conduct, ethics and confidentiality.
Ability to establish good and productive working relationships, and work well in a team.
A dynamic, hardworking and enthusiastic individual.
Excellent interpersonal and communication skills.
Proactive attitude within the role.
Excellent written and analytical skills.
Quality focus – takes responsibility for ensuring a high quality of work.
Highly organised and able to manage multiple tasks to meet strict deadlines.
Drive and energy – demonstrates enthusiasm and is personally committed to achieving set objectives. 
Self-development – is receptive to feedback about own behaviour, strengths and areas for improvement. 
A high level of confidentiality, reliability and attention to detail.
Desirable
Knowledge and understanding of child protection issues including holding a valid FA Safeguarding Children Workshop Certificate or be willing to undertake this training if successful
FA Talent ID Award Level 2
FA Coaching in Football Certificate (can include Level 1, 2, 3 or UEFA A or B)
Understanding of EPPP and Category 2 requirements
Applicants must provide an accurate account of their professional skills and experience in the form of a C.V. and proof of eligibility to work in the United Kingdom.

Please send a current CV to recruitment@cpfc.co.uk

 

Job Location: Selhurst Park Stadium

Contract Type: Permanent/ Full time

Salary: Competitive

Closing Date: November 29th, 2019

If you are organised, have an attention to detail and are passionate about good customer service, this job is for you! We are looking for a proactive and hardworking E Commerce Manager to oversee the day-to-day management and performance of the Ecommerce Store.

You will…

  • Be responsible for the overall management and performance of the ecommerce store such as updating listings, preparing new products, driving e commerce and monitoring customer orders.
  • Deliver a strategy on how to grow ecommerce revenue working alongside our EPOS provider
  • Liaise with licensed partners, pickers and other partners
  • Be required to work in the warehouse as and when required
  • Complete other duties as directed by your line manager

Click here for comprehensive job description for full details.

You will have…

  • Qualifications 3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above Excellent verbal and written communication skills
  • Ability to work to tight deadlines

You are…           

  • Detail orientated
  • Enthusiastic
  • Self-motivated
  • Organised and have good time management skills

What you’ll get in return….       

  • Competitive salary
  • Free complimentary match day ticket
  • Breakfast club every day
  • Cycle to work and tech scheme
  • Social activities ( day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV and to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below by November 29th, 2019.

Job Location      CPFC Academy, Copers Cope Road, Beckenham, Kent BR3 1NZ

Contract Type   Full Time, Permanent

Salary/ ROP       Competitive based on experience

Department      Academy

Closing Date      November 26th, 2019

If you are an experienced chartered physiotherapist or a registered medical practitioner with experience working in an elite sports environment, we have an opportunity for you!  We are looking for an enthusiastic, confident, and knowledgeable Head of Academy medicine to lead in the strategic direction of the Academy Medicine department to enable the Academy to achieve its long-term objectives and in line with the Premier League Elite Player Performance Plan (EPPPP).  

You will be responsible for:

  • Review Implementation, record and audit of all aspects of the medical, injury, nutritional programmes throughout the Academy during the season
  • Managing ongoing data collection, screenings and appointments of Player’s in conjunction with other medical and nutritional team staff
  • Implementation of medical research led projects and safe and up to date evidence based practice by all academy Medicine and Nutritional staff at all times
  • Manage the medical budget for the season
  • Liaison closely with other Club professionals
  • Manage the recruitment of all Academy Medical and Nutritional staff

Click here for comprehensive job description for full details.

You will have…

  • Either a state registered / chartered physiotherapist and or a registered medical practitioner with membership with the general medical council.
  • Up to date Advanced Trauma Medical Management in Football (ATMMiF) (or demonstrable ability to complete the accreditation within 6 months).
  • Extensive experience of working within the elite sports environment, with a proven track record of working with children and adolescents
  • Knowledge of manual therapy skills and sports rehabilitation
  • Knowledge of injury prevention methods and recovery strategies
  • Knowledge of Psychological strategies and interventions
  • Knowledge of Nutritional strategies and interventions
  • A full UK drivers licence and access to your own vehicle would be advantageous

 You are…          

  • An excellent communicator, both written and verbally Confident, self-motivated and able to work under pressure.
  • Collaborative in your work
  • Confident and understanding when educating, advising and motivating individuals
  • Extremely competent in the use of IT

Up to date in evidence base and implement this within their practice

What you’ll get in return….       

  • Competitive salary
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below.

Job Location      CPFC Academy, Copers Cope Road, Beckenham, Kent BR3 1NZ

Contract Type   Part time/ Coaching

Salary/ ROP       Competitive based on experience

Closing Date      November 30th, 2019

We are looking for a positive, organised and proactive Head of YDP Recruitment to lead the Youth Development Phase of the Academy and work in the planning and delivery of the Club’s coaching programme.

You will…

  • Manage all regional co-coordinators for their age regarding activity plans for scouts
  • Attend fixtures as and when required (occasional on a national and international basis)
  • Organise additional scouting fixtures that provide the club with opportunities to view players
  • Manage parents, agents and coaches as and when appropriate.
  • Quarterly staff meeting for all recruitment staff
  • Attend all internal CPD from CPFC and partake in all multi-disciplinary, quarterly and safeguarding meetings as required

You will have…

  • Experience in an academy coaching role within a Club of similar standard
  • Ability to work well with people
  • Good planning skills and ability work in a systematic and organised way
  • Effective communication skills

 You are…          

  • A natural leader and takes control and exercises leadership

What you’ll get in return….       

  • Competitive salary
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community - view our Equality Policy.

Palace For Life Foundation vacancies currently available can be viewed here.  and email recruitment@palaceforlife.org for further information on these Palace for Life Foundation opportunities currently available. 

Crystal Palace F.C. Application Form

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