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      Junior Sous Chef

      Job Location      Academy Training Ground, Beckenham, BR3 1NZ

      Contract Type    Full Time

      Salary/ ROP       Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace FC are looking for a Junior Sous Chef to join our dynamic team at the Training Ground in Beckenham. The successful candidate will employ their culinary and managerial skills in order to play a critical role in upholding the highest level of service.

      Responsibilities:

      • Following the guidance of the executive chef and head chef while having input in to new ways of presentation of dishes
      • Working quickly and accurately during busy periods, including weekends and some evenings
      • Helping in the preparation of all food menus
      • Resourcefully solving any issues that arise and seize control of any problematic situation
      • Complying with and enforce sanitation regulations and safety standards
      • Maintaining a positive and professional approach with co-workers and customers
      • Completing all relevant food hygiene, HACCP and delivery documentation
      • Enforcing strict health and hygiene standards
      • Other duties and responsibilities as required by line manager
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

      Experience, Skills and Qualifications:

      • A catering and hospitality qualification
      • Food Hygiene Certificate Level 2
      • Experience working as a chef
      • Experience within an organisation where large numbers for catering are required including various food services
      • A self-starter and able to take the initiative to complete tasks
      • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
      • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Grounds Person

      Job Location: Between CPFC Academy, Training Ground and Selhurst Park Stadium

      Contract Type: Permanent/ Full Time

      Salary: £25,642.5 + 10% discretionary annual bonus

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club Academy are looking for a Grounds person to assist in the Club’s pitch maintenance programme and to ensure the delivery of an excellent playing surface at Selhurst Park Stadium, the Training Ground in Beckenham and the Academy grounds.

      Responsibilities:

      • Carrying out grounds maintenance works to the training pitches, stadium pitch and associated grounds and facilities as instructed, to a satisfactory standard.
      • Undertaking maintenance of grass areas hedgerows, trees and shrubs.
      • Operating machinery and equipment associated with sports pitch and grounds maintenance as instructed.
      • Ensuring the machinery and equipment is used correctly and kept clean, and when not in use put back to appropriate storage locations.
      • Preparing to work at the Club’s facilities and other leisure sites as hours and day shifts require, these can include evenings, weekends and Bank Holidays.
      • Representing the Club in a professional manner. This is a high-profile role; therefore, you must present with a clean and smart appearance at all times. Club uniform and PPE will be provided by the Club which must be worn on duty.
      • Attending industry training courses as instructed by the Head of Maintenance and Facilities and the Pitch and Grounds Manager to maintain and develop the technical skills required for the post.
      • Other duties and responsibilities as required by line manager
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Experience in working on professional sports pitches or amenity horticulture

      • Competent level of numeracy and literacy

      • PA1, 2a and 6 spraying certificates

      • Excellent communication skills

      • Qualified with an NVQ Level 2 in Sports Turf Management or equivalent qualification

      • Detail Orientated

      • Able to work effectively in a team

      • Flexible with regards to your working hours

      Benefits:

      • Complimentary match day ticket

      • Reward and Discount Scheme through our Tech Scheme and Simple Health app

      • Health and Wellbeing benefit scheme

      • 20% Discount in our Retail Stores

      • Volunteering Day - 1 Workday off to support a charity of your choice

      • Travel Season Ticket loan

      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      Chef De Partie (First Team Training Ground)

      Job Location       First Team Training Ground, BR3 1RJ

      Contract Type   Full-time

      Salary/ ROP        Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of  high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

      Responsibilities:

      • Preparing menus in collaboration with colleagues
      • Ensuring adequacy of supplies at the cooking stations
      • Preparing ingredients that should be frequently available
      • Following the guidance of the Executive Chef Head Chef or Sous Chef
      • Optimizing the cooking process with attention to speed and quality
      • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
      • Enforcing strict health and hygiene standards
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      <br> Experience, Skills and Qualifications:

      • Food Hygiene Certificate Level 2
      • Experience working as a chef
      • Experience within an organisation where large numbers for catering are required including various food services
      • A self-starter and able to take the initiative to complete tasks
      • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
      • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

      <br> Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Chef De Partie (Academy Training Ground)

      Job Location       Academy Training Ground BR3 1NZ

      Contract Type   Full-time

      Salary/ ROP        Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of  high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

      Responsibilities:

      • Preparing menus in collaboration with colleagues
      • Ensuring adequacy of supplies at the cooking stations
      • Preparing ingredients that should be frequently available
      • Following the guidance of the Executive Chef Head Chef or Sous Chef
      • Optimizing the cooking process with attention to speed and quality
      • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
      • Enforcing strict health and hygiene standards
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Food Hygiene Certificate Level 2
      • Experience working as a chef
      • Experience within an organisation where large numbers for catering are required including various food services
      • A self-starter and able to take the initiative to complete tasks
      • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
      • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Performance Nutritionist - Men's First Team

      Job Location      CPFC Training Ground, BR3 1RJ

      Contract Type    Part-time

      Salary/ ROP       Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      To lead, develop and deliver Performance Nutrition support in the first team working as part of a multi-disciplinary team to create an elite training environment for all players.

      Responsibilities:

      • To work with the Head of Sports Medicine & Science to deliver the club objectives regarding Performance Nutrition and contribute to Individual Performance Plans for all first team players.
      • To work with the Head of Sports Medicine & Science and collaboratively across all departments to ensure the highest quality of Performance Nutrition support to all players, at all times.
      • Keep the performance team updated by adding reviews to medical records when appropriate and producing an end of day report that is sent out via email every day you are at the club.
      • Positively impact the environment to ensure players are fueling and recovering optimally.
      • Provide one to one support for all players, carry out skinfold assessments and arrange DEXA scans according to Club protocol.
      • Maintain a comprehensive, indexed database of work conducted with athletes and coaches, at all times.
      • To work as a collaborative part of the Sports Medicine and Science team in a challenging and thought-provoking manner to maximize and ensure best practice.
      • Manage intern/s who will help with the delivery of the Performance Nutrition service.
      • To liaise closely with the Medical, Sports Science, Strength and Conditioning and Coaching staff regarding player wellbeing, injury and rehabilitation.
      • To assist the Head of Sports Medicine & Science in the implementation of medical research led projects throughout the first team.
      • Liaise closely with the Performance Chef to ensure meal provisions at the training ground, at hotels and when travelling is optimal.
      • To contribute to the CPD and development programme within the first team.
      • All employees may be required to undertake any other duties as may be reasonably requested.
      • Provide evidence-based supplement support and follow the Informed Sport guidelines.
      • Review blood tests with First Team Doctor and provide nutrition / supplementation support where appropriate.
      • Liaise with players private chefs.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      <br> Experience, Skills and Qualifications:

      • Must have completed an MSc in Sports Nutrition
      • Up to date ISAK Level 1 Qualification (or can obtain within 4 weeks of starting)
      • Up to date Level 1 Food & Hygiene Certificate.
      • Up to date UKAD Certificate.
      • Up to date Emergency Medical First Aid in Football (EMFAiF) qualification (or demonstrable ability to complete the accreditation within 6 months)
      • Minimum of 3 years’ experience in an sporting environment
      • Demonstrable up to date knowledge of the current evidence base and implement this within their practice.
      • An excellent communicator both written and orally.
      • Confident, self-motivated and able to work under pressure.
      • Able to work collaboratively with players and staff.
      • Able to educate, advise and motivate individuals.
      • Organizational and time management skills essential.

      <br> <br> Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      National Academy Scout (South West region)

      Contract Type    Part-time (fixed-term contract)

      Salary/ ROP       Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club are looking for an experience Scout to join our Scouting department to monitor and identify players in the South West area. The ideal applicant will be based around the Gloucester/Worcester area and can travel the South West area of the country.

      Responsibilities:

      • Flexible and committed to work unsocial hours, weekend, and evenings.
      • Flexible to work a minimum of up to four games per week. ( Combination of live & video reporting )
      • Identify, recommend, and monitor potential recruitment targets for the age range outlined by the academy.
      • Develop an expertise and knowledge of all academy players within your designated area
      • Utilise modern scouting methods with regards to reporting, recording, and tracking potential player targets.
      • Build relationships within the local community and within our catchment area and represent the club in a professional and honest manner.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Experience of Scouting Professional football Academies ( Essential )
      • Knowledge and experience of scouting professional football academies participating in the South West Category 3 games programme. (Desirable)
      • Southwest based (Essential)
      • FA Level 2 In Talent ID (Desirable)
      • FA Level 1 in Talent ID (Essential)
      • Must Hold Valid Driving License (Essential)
      • Flexible and willing to travel (essential)
      • IT Competent (Essential)
      • Must be up to date with relevant child protection guidelines and hold relevant certificates (Essential)
      • Experience managing a group of people (desirable)
      • Knowledge of Local Catchment Area (Essential)
      • Able to work to a deadline
      • Organised and a good manager of time

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      National Academy Scout (North East)

      Contract Type    Part-time (fixed-term contract)

      Salary/ ROP       Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club are looking for an experience Scout to join our Scouting department to monitor and identify players in the North East area. The ideal applicant will be able to travel the North East area of the country.

      Responsibilities:

      • Flexible and committed to work unsocial hours, weekend, and evenings.
      • Flexible to work a minimum of up to four games per week. (Combination of live & video reporting)
      • Identify, recommend, and monitor potential recruitment targets for the age range outlined by the academy.
      • Develop an expertise and knowledge of all academy players within your designated area
      • Utilise modern scouting methods with regards to reporting, recording, and tracking potential player targets.
      • Build relationships within the local community and within our catchment area and represent the club in a professional and honest manner.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Experience of Scouting Professional football Academies (Essential)
      • Knowledge and experience of scouting professional football academies participating in the North East Category 3 games programme. (Desirable)
      • Northwest based (Essential)
      • FA Level 2 In Talent ID (Desirable)
      • FA Level 1 in Talent ID (Essential)
      • Must Hold Valid Driving License (Essential)
      • Flexible and willing to travel (essential)
      • IT Competent (Essential)
      • Must be up to date with relevant child protection guidelines and hold relevant certificates (Essential)
      • Experience managing a group of people (desirable)
      • Knowledge of Local Catchment Area (Essential)
      • Able to work to a deadline
      • Organised and a good manager of time

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      Commercial Support Executive

      Job Location: Selhurst Park Stadium, SE25 6PU

      Contract Type: Full Time

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      The Crystal Palace FC Premium matchday and non-matchday events business has recently delivered standout years and as a club we are now building on this success and looking to maintain momentum via ambitious plans for future expansion.

      We are seeking a dynamic individual who will play a pivotal role in helping to deliver exceptional non-matchday B2B and B2C events, as well ensuring seamless operations for our exclusive Premium matchday hospitality offerings. Ideal for an ambitious recent graduate or someone with real-world relevant experience looking for a foothold in a professional sports organisation. If you have a passion for sport, a keen eye for detail, and a drive to exceed expectations, we want you on our team…

      Responsibilities:

      • Stadium Tours: Full oversight in the administration and coordination of the stadium tour product, monitoring sales, communicating with purchasers and ensuring full on the day set up
      • Event Planning Support: Assist in the planning and coordination of non-matchday events hosted by the club, including conferences, corporate and celebratory functions, internal meetings, and fan engagement events
      • Logistics Coordination: Collaborate with relevant teams to manage event logistics, such as venue booking, equipment setup, catering arrangements, security considerations
      • On-Site Support: Assist in on-site event management, overseeing event operations, and troubleshooting any issues that may arise
      • Guest Relations: Provide exceptional customer service to event attendees, addressing queries, handling registrations, and ensuring a seamless customer experience
      • Premium Matchday Booking Management: Coordinate Premium matchday hospitality bookings with clients, ensuring accuracy of requirements and timely communication with them regarding ticketing, itineraries, dietary requirements, and an ‘over and above’ level of customer service
      • Matchday Logistics: Collaborate with internal teams to ensure the smooth execution of Premium hospitality offerings along with clients’ varying requirements, as well as effectively raising client feedback during and post-match with the relevant personnel
      • Working closely with the Data and Insight Lead to research and provide insights to the Commercial Team as well as effective housekeeping and oversight of the CRM system (Salesforce)
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Confidence to interact, engage with and build professional relationships with a diverse range of matchday and non-matchday clients
      • A good degree of business acumen and be able to spot commercial opportunities
      • Excellent verbal and written communication
      • A collaborative spirit and the ability to work well within a diverse team environment.
      • Strong organisational skills to handle multiple tasks and meet deadlines in a fast-paced environment.
      • Flexibility to adapt to the dynamic nature of the sports industry and irregular working hours during matchdays and events.
      • A can-do, problem-solving attitude and growth mindset
      • The attitude of a self-starter who does not require micromanagement and can work independently
      • Proficiency in all Microsoft Office programs (Word, Outlook Excel etc.)
      • For recent graduates, a degree in Event Management, Hospitality, Business Administration, or a related field) - Desirable
      • Or previous experience in event management, hospitality, or customer service roles - Desirable
      • Experience in working with Salesforce or similar CRM – Desirable

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.

      APPLY

      Matchday Staffing Manager

      Job Location      Selhurst Park Stadium, SE25 6PU

      Contract Type    Full-time

      Salary/ ROP       Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Selhurst Park has been Crystal Palace's home ground since 1924, and is famous for one of the best atmospheres in the Premier League. We take pride in running an efficient, professional and memorable match day experience for our fans and we are seeking a casual recruitment and matchday staffing manager to help make the magic happen. As the staffing manager, you will play a pivotal role in ensuring that every match and event at Selhurst Park runs smoothly. This role will involve recruiting all casual workers across the Club with specific focus on matchday staff.  The successful candidate will schedule, check in and deploy all casual workers for each matchday, including stewards and public catering workers.  The role will involve the managing the development of stewards through the NVQ level 2 process as well as processing the correct hours for payroll.

      Responsibilities:

      • Take responsibility for organising and managing all match day casual staff through the internal scheduling system and agency support where required
      • Liaising with casual staff agencies where required and maintain positive professional relationships. Be the main point of contact on a matchday for agencies.
      • Work with relevant match day management inclusive of the Head of Safety, Executive Chef, Cleaning Manager and Public Catering Operations Manager to ensure staffing requirements are met
      • Be responsible for organising all casual training needs e.g. Level 2 Spectator Safety, Food and Hygiene Level 2
      • Be responsible for ensuring training takes place in a timely manner
      • Plan and undertake recruitment days across the year as and when required
      • Collect and input all necessary documentation from new recruits for our matchday casual workers onto our HR system. This includes right-to-work documents and payroll details.
      • Support relevant departments with additional casual staffing support, such as extra security at the Academy Training Ground, extra staffing for away games, and staffing requirements for Academy and Women’s Team’s games at Selhurst Park Stadium
      • Attend pre-match meetings and ensure that all stewards, stand managers, supervisors are prepared and fully briefed on their duties and what is expected of them
      • Manage the matchday check-in team for matchdays, ensuring the presence of all required items such as bibs, wristbands, and uniforms
      • After each match complete a debrief and submit via a report to the CPO and COO
      • Manage casual staffing payroll information, ensuring timesheets are complete for our matchday casual staff after every game using our internal scheduling system.
      • Be responsible for ensuring payroll information is sent to the payroll department in accordance with the payroll calendar.
      • Support casual workers with employment requirements such as contract signing and timesheets
      • Provide excellent customer service in a professional and efficient manner
      • There is a requirement to work all home matches
      • Adhere to Safer Recruitment practices and processes
      • Liaise with the Foundation in regard to casual staffing needs and maintain a positive working relationship
      • Ensure that any aspects of the stewarding and match day staffing operation reflect the club’s policies in relation to customer service and the equality and diversity policy
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Strong administrative and organisational skills with the ability to organise others
      • Positive and resilient attitude to work
      • Ability to work calmly under pressure and be adaptable to a fast-paced environment
      • Proficiency in Microsoft Office and data management software
      • Strong communicator
      • Ability to prioritise effectively with excellent organisational skills
      • Ability to attend all CPFC home matches
      • Experience working in an administrative/ coordination role
      • Experience of or familiarity with the employee lifecycle (such as recruitment and onboarding, right to work checks)

      Benefits:

      • Complimentary match day ticket

      • Reward and Discount Scheme through our Tech Scheme and Simple Health app

      • Health and Wellbeing benefit scheme

      • 20% Discount in our Retail Stores

      • Volunteering Day - 1 Workday off to support a charity of your choice

      • Travel Season Ticket loan

      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      First Team Data Analyst

      Job Location       Hybrid (offices are in Beckenham, BR3 1NZ)

      Contract Type   Full-time

      Salary/ ROP        Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace FC are seeking a Data Analyst with a strong background in data analysis and visualisation to join the First-Team analysis and recruitment staff. If you have a passion for football and data-driven insights, this role is perfect for you.

      Responsibilities:

      • Contribute to workflows and perform in-depth analysis on diverse data sets from football matches across the world.
      • Collaborate with the Performance Analysis and Scouting/Recruitment departments to develop new metrics and enhance our understanding of team and player performance.
      • Build data models in reporting tools and create visualisations that empower end users.
      • Present statistically-driven case studies on potential transfer targets.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Completed an undergraduate degree in a STEM discipline.
      • Demonstrable proficiency in programming languages such as R and/or Python.
      • Experience building semantic models and creating reports in visualisation software such as Power BI.
      • Experience working with data in the football industry in a similar role (desirable).
      • A clear interest in football, along with an awareness of football data analytics within the sport and recent trends in data science.
      • A high level of initiative, motivation and excellent attention to detail.
      • Clear, concise communication skills with the ability to tailor presentations to different audiences.
      • Able to work as part of a multidisciplinary team and develop intra/inter departmental relationships.
      • Committed to continual professional development.
      • Able to respond positively to change in a dynamic, fast-moving environment.
      • The candidate must have availability to run/monitor reporting in non-traditional hours.

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Casual roles
      Match day - Casual roles

      If you have a passion for working in a dynamic environment and delivering exceptional service, we would love to have you on board. Our Matchday roles offer an incredible opportunity to contribute to the memorable experiences of our fans and guests. The available roles are as follows:

      Available Roles:

      To apply, please email application@cpfc.co.uk with your CV and subject the role that you are applying for and we will email you once we have the confirmed dates for the next recruitment day.

      Join us in creating unforgettable experiences for our fans and guests at Crystal Palace FC! Apply today to secure your chance to be part of our dynamic team.

      Academy Host Family Provider

      Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

      Remuneration: £25 per player/per night

      Closing date: Ongoing

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

      This provision supports our young people’s holistic experience and will enable them to reach their full potential.

      The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

      Requirements and responsibilities

      • Provide a homely and friendly environment for our young people.

      • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.

      • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.

      • Include our young people in family life as much as they feel comfortable with.

      • The club will regularly inspect and visit the placement during the season.

      • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

      Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

      Essential requirements and skills:

      • Provide the young person with a suitable and safe environment.

      • Provide the young person with their own double size bedroom.

      • Excellent communication and listening skills and ability to build trusted working relationships.

      • Able to cope with the young person’s flexible schedule throughout the football season.

      Desirable knowledge, experience and skills:

      • Experience and knowledge of working with young people.

      • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.

      • Child-focused approach.

      • Ability to promote and demonstrate anti-discriminatory practice.

      • Capacity to accommodate more than one player.

      As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

      If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

      Matchday Casual Chef de Partie

      Job Location      Selhurst Park Stadium, SE25 6PU

      Contract Type    Zero hour contract

      Salary/ ROP       £18.50 per hour

      Closing Date: Ongoing

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of  high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

      Responsibilities:

      • Preparing menus in collaboration with colleagues
      • Ensuring adequacy of supplies at the cooking stations
      • Preparing ingredients that should be frequently available
      • Following the guidance of the Executive Chef Head Chef or Sous Chef
      • Optimizing the cooking process with attention to speed and quality
      • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
      • Enforcing strict health and hygiene standards
      • Other duties and responsibilities as required by line manager
      • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

      Experience, Skills and Qualifications:

      • Food Hygiene Certificate Level 2
      • Experience working as a chef
      • Experience within an organisation where large numbers for catering are required including various food services
      • A self-starter and able to take the initiative to complete tasks
      • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
      • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      Casual Cleaner

      Job Location      CPFC Academy Training Ground, BR3 1NZ

      Contract Type    Zero-hour contract

      Salary/ ROP       £11.95

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club are looking for a self-motivated, detail orientated and hardworking cleaner to join our team at the Academy site in Beckenham. You will be responsible for making sure that the site is clean, presentable. This can involve dusting, polishing, mopping, sweeping, vacuuming, and cleaning smudges off windows and doors.

      Responsibilities:

      • Being responsible for all basic cleaning in and around the building.
      • Cleaning floors - including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up objects off the floor, and spot cleaning glass and windows.
      • Cleaning restrooms, including restocking dispensers, emptying trash, cleaning and sanitising, cleaning mirrors, spot cleaning doors and walls, sweeping and mopping floors, and cleaning toilets and urinals.
      • Setting up, stocks, and maintains cleaning equipment and supplies.
      • Monitoring and maintaining sanitation and organisation of assigned areas.
      • Dusting ceilings, light fittings, countertops, and furniture.
      • Assisting other departments when needed to ensure optimum service to guests.
      • Liaising with the line manager to ensure that you have sufficient cleaning products at all times.
      • Reporting any breakages that occur during the cleaning process.
      • Informing the line manager of repairs that need to be done.
      • Reporting any large objects obstructing fire exit.
      • Other duties and responsibilities as required by line manager
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Experience in professional cleaning with exceptionally high standards
      • Attention to detail
      • High standard of discretion and confidentiality
      • Have a strong work ethic, be loyal, passionate, and friendly.
      • Team player – expected to work well and communicate effectively with the team
      • Ability to work with high profile professionals
      • Understanding that our commercial premises may contain confidential paperwork etc
      • Ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.
      • Flexible and adaptable at all times
      • Able to travel to our Academy Training Ground in Beckenham, BR3

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      Matchday Host/Hostess

      Job Location Selhurst Park Stadium

      Contract Type Zero Hours/ Fixed-Term

      Salary/ROP London Living Wage

      Closing Date Thursday 11th July 2024

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      If you have experience in a customer facing role or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a desire to be a part of the buzz and excitement of a matchday by being the face of our company and providing the best service to the customers within our premium hospitality areas.

      Our match days are typically on Saturdays with some weekday, evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.

      Responsibilities:

      • Presenting oneself in a smart, friendly and professional manner
      • Being available to work a flexible schedule of Premier League and cup matchdays
      • Meeting, greeting and making all guests feel welcome to the club’s premium areas
      • Having a good knowledge of the stadium, Premium lounges and relevant seat locations and being willing and able to assist with any customer queries
      • Engaging in friendly, professional and informative conversation with guests when appropriate
      • Being confident to approach and be approached by clients when required to communicate essential matchday information
      • Offering a warm welcome and friendly goodbye as clients arrive and leave each matchday

      Experience, Skills and Qualifications:

      • A can-do attitude and be prepared to help the team
      • An approachable and knowledgeable persona
      • Immaculate grooming standards and overall appearance
      • Excellent, polite and courteous interpersonal skills
      • Engaging and easy to talk to
      • Always looking for ways to improve
      • Mature and able to handle situations calmly and insightfully
      • Can work in high pressure situations

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY