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We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

With plans for significant growth in the future, we are excited at the prospect of bringing new and dynamic members into our CPFC family.

Matchday Steward and SIA Steward

Job location: Selhurst Park stadium

Contract type: Zero hours/Matchday

Salary/ROP: £11.05-£12 depending on experience

Closing date: Ongoing

Crystal Palace F.C. is recruiting for Matchday Stewards and SIA Stewards! If you have experience in or are passionate about customer service we want to hear from you! You will be well presented, engaging and committed to meeting and safeguarding all guests of our stadium. You are approachable, hardworking and enjoy helping others with a smile. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers visiting Selhurst Park stadium.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 5-5.5 hours depending on the game.

You will be responsible for:

  • The safe access and comfort of spectators visiting the stadium

  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor

  • Ensuring that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park Stadium

You will have…

  • A can do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance

  • Excellent interpersonal skills and be polite and courteous

  • An NVQ2 in Spectator Safety (or are registered to start the course)

  • An SIA License (required for SIA Stewarding role)

You are…

  • Engaging and easy to talk to

  • Always look for ways to improve

  • Mature and ab le to handle situations calmly and insightfully

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and Christmas Party

To apply, please email application@cpfc.co.uk.

Matchday Retail Catering Operator and Bartender

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £11.05-£12 depending on experience

Closing date: Ongoing

If you have experience in the concessions or catering business or a passion for customer service – we want to hear from you!

You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches. The typical shift day is six-eight hours, depending on the game.

You will be responsible for...

  • Taking initiative and participate in set up of kiosk, inventory and supplies

  • Welcoming guests to the concession stand/bar

  • Taking order for food and beverages

  • Processing payment and tender change, along with ensuring that all received cash is well accounted for and stored in a safe area

  • Performing clean-up duties after each shift and ensuring that the concession stand is sanitised and tidied up for the next attendant

You will have…

  • A can-do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance

  • Excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to

  • Always looking for ways to improve

  • Mature and able to handle situations calmly and insightfully

  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please email application@cpfc.co.uk.

Academy Host Family Provider

Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

Remuneration: £25 per player/per night

Closing date: Ongoing

Job description

Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

This provision supports our young people’s holistic experience and will enable them to reach their full potential.

The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

Requirements and responsibilities

  • Provide a homely and friendly environment for our young people.

  • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.

  • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.

  • Include our young people in family life as much as they feel comfortable with.

  • The club will regularly inspect and visit the placement during the season.

  • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

Essential requirements and skills:

  • Provide the young person with a suitable and safe environment.

  • Provide the young person with their own double size bedroom.

  • Excellent communication and listening skills and ability to build trusted working relationships.

  • Able to cope with the young person’s flexible schedule throughout the football season.

Desirable knowledge, experience and skills:

  • Experience and knowledge of working with young people.

  • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.

  • Child-focused approach.

  • Ability to promote and demonstrate anti-discriminatory practice.

  • Capacity to accommodate more than one player.

As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

Matchday - Senior Steward and Stand Manager

Job location: Crystal Palace Football Club, Selhurst Park Stadium, SE25 6PU

Contract type: Zero hour contract

Salary: £13.50 - £17.00

Closing date: 1st July 2022

Crystal Palace Football Club are looking for experienced and diligent Senior Stewards and Stand Managers to work on matchdays and lead our stewarding team. To create and preserve an environment where employees, visitors and property are safe and well protected.

You will be responsible for…

  • Managing the Stewards for a specific area on matchdays
  • Providing security updates to the Matchday Safety officer
  • Coordinating staff when responding to emergencies and alarms
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Proven experience as a Senior Steward/Stand manager or a similar position
  • Hold an NVQ Level 3 Spectators Safety Supervision
  • Excellent knowledge of security protocols and procedures
  • Excellent communication and interpersonal skills
  • Experience using relevant technology and equipment (CCTV)

You are…

  • Professional and presentable
  • Committed and reliable
  • A natural leader
  • Flexible and able to work a varied schedule when necessary
  • Flexible to work weekends and late weekdays

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

Match Day Retail Catering Chef

Job Location: Selhurst Park Stadium

Contract Type: Zero Hours/ Match Day

Salary/ ROP: £15.00/hr

Closing Date: Ongoing

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6 hours depending on the game.

You will be responsible for:

  • Understanding all menus, product offerings, packaging and pricing
  • Responsible for preparing and cooking all of the hot food for a unit on match day and meeting peak periods with appropriate food levels
  • Ensure all products are accounted for, prepared and distributed according to cook off numbers and instructions from your manager
  • Restock and ensure the food prep area is clean at the end of your shift
  • Ensure all unit kitchen equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
  • Adhere and keep up to date records for food and health and safety standards such as food temperature control levels as well as follow all company safety and security policies and procedures

You will have…

  • Food Safety and Hygiene Level 2 (essential)
  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment (essential)
  • A can do attitude and be prepared to help the rest of the team out with a positive attitude
  • Immaculate grooming standards and overall appearance

You are…

  • Always look for ways to improve
  • Can work in high pressure situations

To apply, please click the link below (apply for vacancies) on our website.

Casual Kitchen Porter

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: Zero hour contract

Salary/ ROP: £12.50

Closing Date: Ongoing

If you have experience as a kitchen porter working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a Kitchen Porter to ensure the kitchen is clean, tidy, safe and hygienic at all times and to assist kitchen and hospitality staff to ensure that service runs smoothly.

You will be responsible for…

  • Ensuring basic cleaning jobs are carried out as quickly as possible including:
    • food preparation areas, equipment, crockery, cutlery, pots and pans
    • bins checked and cleaned
    • structure of the kitchen (walls/skirting/doors)
    • large equipment including rationale oven/brat pan/ blast chiller/ walk in fridge/ walk in freezer
  • Keeping control and maintain organization in food store room(s), chemical storage cupboard and disposable stores
  • Controlling the chemical’s storage cupboard and disposable store
  • Receiving, checking and organizing goods and deliveries
  • Completing all relevant HACCP, food hygiene, delivery, temperature and cleaning logs as legally required and ensuring it is signed off by a chef in charge daily
  • Adhere to all aspects of Fire, Health & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards, COSHH and other policies
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Experience working as a kitchen porter within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Confident in your ability to document tasks and record accordingly in cleaning logs and schedules

To apply, please click the link below (apply for vacancies) on our website.

Casual Chef de Partie

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: Zero hour contract

Salary/ ROP: £18 per hour

Closing Date: Ongoing

If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of  high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

You will be responsible for…

  • Preparing menus in collaboration with colleagues
  • Ensuring adequacy of supplies at the cooking stations
  • Preparing ingredients that should be frequently available
  • Following the guidance of the Executive Chef Head Chef or Sous Chef
  • Optimizing the cooking process with attention to speed and quality
  • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
  • Enforcing strict health and hygiene standards
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2
  • Experience working as a chef
  • Experience within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please click the link below (apply for vacancies) on our website.

Bar & Food Kiosk Manager (Hub Leader)

Job Location: Selhurst Park Stadium

Contract Type: Zero hours/Fixed term contract

Salary/ ROP: £150/day

Closing Date: Ongoing

If you love leading a team and tackling challenges with a can-do attitude, we would like you to apply for this role. You are inquisitive with a thirst to learn and continually grow. You are excited by the prospect of the responsibility and commitment to build and lead a team to successfully deliver our food and drink service on a busy match day.  You are a driven and ambitious individual who takes pride in their work by bringing your own ideas and unique experiences to develop and lead a hard-working team and move our public catering service forward. Our match days are mainly on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8-10 hours depending on the game.

You will be responsible for...<br> The role on offer is fast paced and exciting. You will be responsible for managing one of our match day retail catering or bar outlets from the minute we open up to the time we lock up – having full autonomy of the unit. The role responsibilities will include (but not limited to):

  • Commit to and attend all Premier League fixtures as well as FA Cup games as needed
  • Take initiative, responsibility and have complete ownership of a designated kiosk on match days including the following
  • Complete all paperwork, stock, equipment inventory and opening and closing procedures for the shift.
  • Brief, support and motivate staff to create a hard-working team with a common goal
  • Oversee staff performance and appearance to ensure the company standards are upheld.
  • Adhere and keep up to date records for food and health and safety standards as well as follow all company safety and security policies and procedures
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience for the customer when they visit Selhurst Park Stadium.

You will have…

  • Experience in managing a small to medium team in a similar environment is essential
  • Knowledge of stock management; food, beverage and income generation
  • Excellent interpersonal skills and can respond appropriately to the concerns of other employees and lead by example
  • Ability to coordinate and organize the activities of catering personnel

You are…

  • Engaging and easy to talk to
  • A natural leader and strive leading a team
  • Calm under pressure

What you’ll get in return….

  • Competitive pay
  • High level of responsibility from day one!

To apply, please click the link below (apply for vacancies) on our website.

Head Kitchen Porter

Job location: Selhurst Park Stadium, SE25 6PU

Contract type: Full time

Salary/ROP: Competitive

Closing date: Ongoing

Crystal Palace Football Club are looking for a Head Kitchen Porter to provide leadership and management to the kitchen porter and support staff team.

You will be responsible for…

  • Ensuring all members of the kitchen support team are doing their job and ensuring all areas are clean and tidy
  • Keeping all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitized
  • Sweeping and mopping floors at the beginning and ending of shifts
  • Washing cookware, utensils and cutlery fast to keep them in rotation
  • Arranging equipment and ingredient deliveries and ensuring all documentation and temperature checks are completed prior to stocking and organising
  • Keeping the food and supply storage areas organized
  • Take out the rubbish and ensuring al rubbish bin collection areas are clean and tidy and regularly moved to the compactor
  • Help with routine food prep tasks (such as peeling and chopping vegetables) when needed
  • Acting with appropriate caution in a dangerous environment where there are knives and high-temperature surfaces
  • Completing all relevant food hygiene, HACCP and delivery documentation
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Good organisational skills
  • Experience as a kitchen porter in a similar establishment

You are…

  • A fast learner with an interest in kitchen work
  • Able to stand for long hours
  • Willing to adhere to health and safety rules
  • Able to work unsupervised in a busy environment
  • Patient and cool-headed
  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please click the link below (apply for vacancies) on our website.

Academy Cleaner

Job location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham BR3 1NZ

Contract type: Permanent/ Full time

Salary: £11.05

Hours: 17:00-22:00 (7 days a week)

Crystal Palace Football Club are looking for a self-motivated, detail orientated and hardworking cleaner to join our team at the Academy site in Beckenham. You will be responsible for making sure that the site is clean, presentable and ready for use every day and will a play a vital role in the general day-to-day running of the site.

You will be responsible for…

  • Being responsible for all basic cleaning in and around the building.
  • Responsible for cleaning floors and rooms, this will include dust & damp mopping, sweeping, vacuuming, dusting, and spot cleaning windows.
  • Cleaning restrooms, this will include restocking dispensers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, sweeping and mopping floors, and cleaning toilets and urinals.
  • Emptying trash, cleaning vacuums, and setting up stocks, and cleaning supplies.
  • Monitoring and maintaining sanitation and organization of assigned areas.
  • Dusting ceilings, light fittings, countertops, and loose furniture.
  • Liaising with the line manager to ensure that you always have sufficient cleaning products.
  • Reporting to line manager any health and safety hazards such as, breakages that occur during the cleaning process, any large objects obstructing fire exit, and any repairs that need to be done.
  • Assisting other departments when needed to ensure optimum service to guests.
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Experience in professional cleaning with exceptionally high standards
  • Attention to detail
  • High standard of discretion and confidentiality
  • Have a strong work ethic, be loyal, passionate, and friendly.
  • Team player – expected to work well and communicate effectively with the team
  • Checkable reference
  • Ability to work with high profile professionals
  • Understanding that our commercial premises may contain confidential paperwork etc
  • Ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.<br> <br> You are…
  • Flexible and adaptable at all times

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

Academy Receptionist & Admin

Job location: Copers Cope Rd, Beckenham BR3 1NZ

Contract type: Full Time

Salary: Competitive

Crystal Palace Football Club Academy are looking for a detail orientated and personable receptionist to join our customer service team at our stadium, Selhurst Park. You will be the first point of contact for our company and be responsible for meet and greeting people who visit the business, coordinating front desk activities, including distributing correspondence and redirecting phone calls and general administrative support.

You will be responsible for…

  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Receiving and sorting daily mail
  • Sending out and preparing packages and mail to be collected and sent out each day
  • Ensuring reception area is tidy and presentable, with all necessary stationary and material
  • Provide basic and accurate information in-person and via phone/email
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges etc.)
  • Ordering front office supplies and keep inventory of stock
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Hands on experience with office equipment (copy machines, printers, franking machines)
  • Excellent written and verbal communication skills
  • Multitasking and time-management skills with the ability to prioritise tasks
  • High school degree or additional certification in office management

You are…

  • Proficient in Microsoft Office Suite
  • Professional and presentable
  • Able to be resourceful and proactive when issues arise
  • Customer service based

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return…

  • Competitive salary
  • High level of responsibility from day one!

To apply, please click the link below (apply for vacancies) on our website.

Kitchen Porter (Full-time)

Job location: Selhurst Park Stadium, SE25 6PU

Contract type: Full-time

Salary/ROP: Competitive

Closing date: Ongoing

If you have experience as a kitchen porter working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a Kitchen Porter to ensure the kitchen is clean, tidy, safe and hygienic at all times and to assist kitchen and hospitality staff to ensure that service runs smoothly.

You will be responsible for…

  • Ensuring basic cleaning jobs are carried out as quickly as possible including:

- food preparation areas, equipment, crockery, cutlery, pots and pans

- bins checked and cleaned

- structure of the kitchen (walls/skirting/doors)

- large equipment including rationale oven/brat pan/ blast chiller/ walk in fridge/ walk in freezer

  • Keeping control and maintaining organisation in food store room(s), chemical storage cupboard and disposable stores
  • Controlling the chemical’s storage cupboard and disposable store
  • Receiving, checking and organizing goods and deliveries
  • Completing all relevant HACCP, food hygiene, delivery, temperature and cleaning logs as legally required and ensuring it is signed off by a chef in charge daily
  • Adhere to all aspects of Fire, Health & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards, COSHH and other policies
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Experience working as a kitchen porter within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Confident in your ability to document tasks and record accordingly in cleaning logs and schedules

To apply, please click the link below (apply for vacancies) on our website.

Sous Chef

Job location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham, Kent BR3 1RJ but flexibility to work at other sites including Training Ground and Selhurst Park stadium

Contract type: Full-time - contracted

Salary/ROP: Competitive based on experience

As a club, Crystal Palace Football Club have invested significantly into the redevelopment of the Academy Grounds which are due to launch in the coming weeks. Due to this investment, we have an exciting new opportunity for a sous chef to join our dynamic team. Crystal Palace Football Club are looking for a professional Sous Chef to lead in our kitchen following our Executive Chef’s specifications and guidelines. The successful candidate will employ their culinary and managerial skills in order to play a critical role in upholding the highest level of service.

You will be responsible for…

  • Following the guidance of the executive chef and have input in new ways of presentation or dishes
  • Working quickly and accurately during busy periods, such as weekends and evenings
  • Helping in the preparation and design of all food and drinks menus
  • Resourcefully solving any issues that arise and seizing control of any problematic situation
  • Complying with and enforcing sanitation regulations and safety standards
  • Maintaining a positive and professional approach with co-workers and customers
  • Completing all relevant food hygiene, HACCP and delivery documentation
  • Enforcing strict health and hygiene standards
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • A catering and hospitality qualification
  • Food Hygiene Certificate Level 2
  • Experience working as a chef
  • Experience within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

What you’ll get in return…

  • Competitive salary
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please click on the vacancy link below

Demi Chef De Partie

Job location: Selhurst Park Stadium, SE25 6PU

Contract type: Full-time

Salary/ROP: Competitive

Closing date: 29th July 2022

If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

You will be responsible for…

  • Preparing menus in collaboration with colleagues
  • Ensuring adequacy of supplies at the cooking stations
  • Preparing ingredients that should be frequently available
  • Following the guidance of the Executive Chef Head Chef or Sous Chef
  • Optimising the cooking process with attention to speed and quality
  • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
  • Enforcing strict health and hygiene standards
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2
  • Experience working as a chef
  • Experience within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please click the link below (apply for vacancies) on our website.

Matchday Host/Hostesses

Job location: Selhurst Park stadium

Contract type: Zero hours/ Matchday

Salary/ROP: £11.05

Closing date: Ongoing

If you have experience in a customer-facing role or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers within our Premium hospitality areas.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6- 8hours depending on the game.

You will be responsible for:

  • Presenting oneself in a smart, friendly and professional manner
  • Being available to work a flexible schedule of Premier League and cup matchdays
  • Meeting and greeting and making feel welcome the club’s premium matchday guests
  • Understanding the matchday journey that new guests will undertake in order answer any questions they may have
  • Engaging in friendly, professional conversation with guests when appropriate
  • Being confident to approach clients when required in order to communicate essential matchday information
  • Offering a warm welcome and friendly goodbye as clients arrive and leave each matchday

You will have…

  • A can-do attitude and be prepared to help the team
  • Immaculate grooming standards and overall appearance
  • Excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to
  • Always looking for ways to improve
  • Mature and able to handle situations calmly and insightfully
  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage
  • High level of responsibility from day one
  • Social events such as end of season barbeque and Christmas Party
Logistics Supervisor

Job location: Selhurst ParkdStadium

Contract type: Full-time

Salary/ROP: £25,000

Crystal Palace Football Club are looking for a highly motivated Logistics Operative to join our team. You will be responsible for participating in the day to day preparation of the retail catering and bars department for match days and events, including the logistics of stock and equipment distribution.

You will be responsible for…

  • Assisting in collecting and receiving deliveries and equipment
  • Accurately counting and replenishing items
  • Clearing site and keeping areas tidy
  • Distributing and organising stock throughout the stadium for the various retail units and bars
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Experience in a similar role is advantageous but not essential
  • Experience with Health and Safety procedures
  • Experience with logistics

You are…

  • Flexible and willing to jump in and help in different areas when necessary
  • Methodical and logical in your work ethic
  • Organised and able to meet deadlines
Academy Site Security

Job location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham BR3 1NZ

Contract type: Fixed Term

Salary: Competitive

Crystal Palace Football Club are looking for Site Security to join our operations team at our Academy in Beckenham, Kent. Day-to-day tasks may include manning a gate or reception and ensuring that all the premises are secure whilst also making sure that all visitors to the site have an enjoyable and safe visit. We are looking for somebody with excellent communication skills, is professional and has a can-do attitude. You will be adaptable and flexible as shift patterns are varied each week.

You will be responsible for…

Gate security duties:

  • Manning the main gate entrance to CPFC Academy site from opening until close
  • Liaise with reception, main security and other managers to alert them when a visitor or delivery has arrived for them
  • Directing deliveries and visitors to the correct area of the grounds
  • Recording all visitors and deliveries that enter the ground
  • Observing for signs of crime or disorder and investigating disturbances
  • Report in detail any suspicious incidents

Stewarding duties

  • The safe access and comfort of spectators visiting the site
  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at CPFC Academy
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Current SIA license
  • Proven work experience as a security guard or relevant position
  • Excellent communication and interpersonal skills

You are…

  • Professional and presentable
  • Committed and reliable
  • Flexible and able to work a varied schedule when necessary

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return…

  • Competitive salary
  • Complimentary matchday ticket
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please click the link below (apply for vacancies) on our website.

Facilities and Presentation Manager

Job location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham BR3 1NZ

Contract type: Full Time

Salary: Competitive (based on experience)

Opening date: 08/03/2022

Closing date: 03/04/2022

Crystal Palace Football Club are looking for a Venue Operations Manager for their Academy site in Beckenham to oversee the smooth and safe running of the day-to-day operation at the CPFC Academy grounds. We are looking for somebody with excellent communication skills and a flexible, can do attitude. You will be organised, detail orientated and have the ability to oversee a large site.

You will be responsible for…

  • Ensuring the venue is ready for training, matches and events
  • Liaising with any suppliers
  • Performing regular site checks
  • Working with the maintenance team to report and oversee building works and issues, reporting to the Director as necessary and ensuring that urgent repairs are carried out in a timely manner.
  • Ensuring all front and back of houses areas are presented to a high standard, are secure and compliant with H&S legislation at all times.
  • Liaising with the cleaning company with regards to areas of focus and carrying out audits as necessary.
  • Liaising with the Head of Security with regards to the security standards in the Academy and carrying out audits as necessary.
  • Ensuring rotas are followed and jobs are complete.
  • Ensuring all visitors to the CPFC Academy have the best possible experience and working with all catering and operations teams to ensure exceptional customer service.
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Experience in facilities management for a large multi-use building/venue
  • A good understanding of health and safety and Environmental Health legislation
  • Excellent attention to detail
  • A positive and enthusiastic attitude
  • Proven ability to work with people from different teams and at different levels

You are…

  • An excellent communicator
  • Flexible and adaptable at all times

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable individuals and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return…

  • Competitive salary
  • Complimentary matchday ticket
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please click the link below on our website.

Store Supervisor

Job location: Selhurst Park Store

Contract type: Permanent/Full time

Salary: Competitive based on experience

Closing date: 09/08/2022

To support the retail operation at the Crystal Palace Store by supervising and working on the shop floor, ensuring merchandising display and product is maintaining the set standards, providing customer service and using the till system and restocking. In the event that the manager is not present, the supervisor will be expected to oversee the running of the store.

You will be responsible for…

  • Managing the team on the shop floor providing customer service
  • Organising store operations and allocating responsibilities to personnel in absence of Retail Manager
  • Ensuring the store is complying with all safety guidelines
  • Inspecting the area of the store and resolve any issues that may arise

General retail duties including:

  • Operating the till
  • Packing sales
  • Customer enquiries in person, phone and email
  • Stocking shelves where required
  • Pricing merchandise
  • Shirt printing of names and numbers
  • Working in the store rooms re-organising merchandise storage
  • Receiving deliveries into storage
  • Cash management
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Previous warehouse management or supervisory experience
  • 4 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above
  • Clean and valid UK driving license

You are…

  • Detail orientated
  • Enthusiastic
  • An excellent communicator
  • Self-motivated and able to achieve deadlines

What you’ll get in return...

  • Competitive salary
  • Cycle to work and tech scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

To apply, please click the link below (apply for vacancies) on our website.

Regional Scout

Job Location: Academy Training Ground (Multiple Locations)

Contract Type: Part-time/Fixed Term

Salary/ROP: Competitive

Crystal Palace FC Academy are looking for driven, reliable, and passionate people to strengthen the scouting department.  The chosen individual will be reporting to the Academy’s Head of National Recruitment, your role will include the following duties and areas of responsibility:

You will be responsible for…

  • Manage a scouting area to be agreed between you and the Club;
  • Scout and report on at least 3 live games per week;
  • Assist Head of National Recruitment in ‘cross-checking’ potential players that the Academy may sign across the UK (this may require travel outside your region from time to time)
  • Attend relevant trial matches as designated by the Head of National Recruitment;
  • Continually liaise with the Head of National Recruitment to ensure that all of the relevant games in the region are covered;
  • Assist with the management and upkeep of the Academy’s recruitment database of the best young players/fixtures;
  • Ensure there is an up-to-date list of all Club fixtures, as well as school and district games which fall within your region;
  • Help to maintain and build on relationships with local grass-roots football clubs in your region;
  • Attend monthly meetings with the Head of National Recruitment;
  • Attend all CPD events as required;
  • Any other duties as may reasonably be requested of you by the Head of National Recruitment in order to assist with the smooth running of the department; and
  • Represent the Club in a positive and professional manner in the community and ensure that the Club’s code of conduct is followed at all times.

You will have…

  • Previous experience of working in Player recruitment in an Academy environment
  • Talent ID Level 2 minimum
  • Experience of working in football recruitment
  • Excellent communication and presentation skills

You are…

  • Flexible and available to work on weekday evenings and weekends
  • Able to work using your own initiative and as part of a team

To apply, please click the link below (apply for vacancies) on our website.

Casual Chef de Partie

Job Location: Crystal Palace Academy training ground

Contract Type: Full-Time

Salary/ROP: £27,000

Closing Date: Ongoing

If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to aid in the production of  high quality plates for matches, functions and other events that meets Crystal Palace Football Club’s quality standards

You will be responsible for…

  • Preparing menus in collaboration with colleagues
  • Ensuring adequacy of supplies at the cooking stations
  • Preparing ingredients that should be frequently available
  • Following the guidance of the Executive Chef Head Chef or Sous Chef
  • Optimizing the cooking process with attention to speed and quality
  • Help to maintain a climate of smooth and friendly cooperation, completing all relevant food hygiene, HACCP and delivery documentation
  • Enforcing strict health and hygiene standards
  • Other duties and responsibilities as required by line manager
  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2
  • Experience working as a chef
  • Experience within an organisation where large numbers for catering are required including various food services

You are…

  • A self-starter and able to take the initiative to complete tasks
  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines
  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please click the link below (apply for vacancies) on our website.

Head of Finance

Job Location: Selhurst Park Stadium

Job Status: Permanent/Full-Time

Contract Type: 37.5 hours/week

Salary/ROP: Competitive based on experience

Reporting into the CFO the Head of Finance will take on full responsibility for the management of both the transactional and strategic financial estate across the business.

You will be responsible for…

Strategic Financial Planning

  • Oversee the annual budgeting process for both finance delivery and stakeholder participation.
  • Lead on all analytical reviews and planning to shape the future direction of decision making and business planning.

Forecasting financial results and budgets

  • Analyse monthly management accounts and understand variance to budget.
  • Report on variances along with managing any corrective action processes or measures.
  • Pull together an annual forecast which will act as the basis for the management of the annual budget process.
  • Management of the Design, implementation, and monitoring of the 3/5-year financial business plan for the Club.
  • Produce weekly, monthly, quarterly and yearly KPI reports specific to the HOF remit.

Performance improvement

  • Identify opportunities and risks to the financial performance, through partnering with budget holders.
  • Observing performance against current and future plans, considering key factors which impact the budget from margins, payroll, and overheads.
  • Manage the financial budgets and processes for the new main stand project.

Stakeholder Management

  • Liaise with the Shareholders and the Senior Leadership Team to ensure everyone is fully conversant on the financial status of the business and to ensure costs are controlled effectively.
  • Build effective working relationships with all key stakeholders by providing timely and accurate financial information and analysis.

People Management

  • Be responsible for the finance team
  • Support on ad-hoc projects
  • Other duties and responsibilities as required by line managerUpholding and promoting the Club’s policies and procedures, including Health and Safety and Equal Opportunities policies and procedures.

*You will have…
*
Essential

  • Educated to degree level, with an accounting qualification (ACA, CIMA or ACCA)
  • At least five years of post-qualified experience in relevant positions
  • Experience working in a fast-paced environment
  • Demonstratable practical industrial experience.
  • Advanced knowledge of MS Excel and accounting software
  • Solid knowledge of advanced accounting and financial principles and practices
  • Excellent knowledge of cost accounting and reporting; risk analysis, budgeting, and forecasting
  • Analytical mind with aptitude in data analytics
  • Excellent communication and presentation skills

Desirable

  • Experience working in the sports industry.

To apply, please click the link below (apply for vacancies) on our website.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community.