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We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

With plans for significant growth in the future, we are excited at the prospect of bringing new and dynamic members into our CPFC family.

Matchday Retails Catering Operator and Bartender

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £10.85/hr

Closing date: Ongoing

If you have experience in the concessions or catering business or a passion for customer service – we want to hear from you!

You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches. The typical shift day is six-eight hours, depending on the game.

You will be responsible for...

  • Taking initiative and participate in set up of kiosk, inventory and supplies
  • Welcoming guests to the concession stand/bar
  • Taking order for food and beverages
  • Processing payment and tender change, along with ensuring that all received cash is well accounted for and stored in a safe area
  • Performing clean-up duties after each shift and ensuring that the concession stand is sanitised and tidied up for the next attendant

You will have…

  • A can-do attitude and be prepared to help the team
  • Immaculate grooming standards and overall appearance
  • Excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to
  • Always looking for ways to improve
  • Mature and able to handle situations calmly and insightfully
  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Matchday Steward and SIA Steward

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £10.85-£12 depending on experience

Closing date: Ongoing

If you have experience in or are passionate about customer service we want to hear from you!

You will be well presented, engaging and committed to meeting and safeguarding all guests of our stadium. You are approachable, hardworking and enjoy helping others with a smile. You want to be a part of the buzz and excitement of a matchday by being the face of our company and providing the best service to the customers visiting Selhurst Park stadium.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is five to five-and-a-half hours, depending on the game.

You will be responsible for...

  • The safe access and comfort of spectators visiting the stadium
  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor
  • Ensure that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park stadium

You will have…

  • A can-do attitude and be prepared to help the team
  • Immaculate grooming standards and overall appearance
  • Excellent interpersonal skills and be polite and courteous
  • An NVQ2 in Spectator Safety (or are registered to start the course)

You are…

  • Engaging and easy to talk to
  • Always look for ways to improve
  • Mature and able to handle situations calmly and insightfully

What you’ll get in return…

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Matchday Retail Catering Chef

Job location: Selhurst Park stadium

Contract type: Zero Hours/matchday

Salary/ROP: £13.00/hr

Closing date: Ongoing

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you!

You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a matchday by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is six hours, depending on the game.

You will be responsible for:

  • Understanding all menus, product offerings, packaging and pricing
  • Preparing and cooking all of the hot food for a unit on matchday and meeting peak periods with appropriate food levels
  • Ensuring all products are accounted for, prepared and distributed according to cook off numbers and instructions from your manager
  • Restocking and ensuring the food prep area is clean at the end of your shift
  • Ensuring all unit kitchen equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift
  • Adhering and keeping up to date records for food and health and safety standards such as food temperature control levels as well as follow all company safety and security policies and procedures

You will have…

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures
  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment
  • A can-do attitude and be prepared to help the rest of the team out with a positive attitude
  • Immaculate grooming standards and overall appearance

You are…

  • Always looking for ways to improve
  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage
  • High level of responsibility from day one!
  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Academy Host Family Provider

Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

Remuneration: £25 per player/per night

Closing date: Ongoing

Job description

Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

This provision supports our young people’s holistic experience and will enable them to reach their full potential.

The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

Requirements and responsibilities

  • Provide a homely and friendly environment for our young people.
  • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.
  • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.
  • Include our young people in family life as much as they feel comfortable with.
  • The club will regularly inspect and visit the placement during the season.
  • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

Essential requirements and skills:

  • Provide the young person with a suitable and safe environment.
  • Provide the young person with their own double size bedroom.
  • Excellent communication and listening skills and ability to build trusted working relationships.
  • Able to cope with the young person’s flexible schedule throughout the football season.

Desirable knowledge, experience and skills:

  • Experience and knowledge of working with young people.
  • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.
  • Child-focused approach.
  • Ability to promote and demonstrate anti-discriminatory practice.
  • Capacity to accommodate more than one player.

As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

Matchday Host and Hostess

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £10.85

Closing date: Ongoing

If you have experience in a customer facing role or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks. You will be responsible for greeting guests, providing accurate information and escorting customers to different areas in the

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.

You will be responsible for:

  • Presenting oneself in a smart, friendly and professional manner

  • Being available to work a flexible schedule of Premier League and cup matchdays

  • Meeting and greeting and making feel welcome the club’s premium matchday guests

  • Understanding the matchday journey that new guests will undertake in order answer any questions they may have

  • Engaging in friendly, professional conversation with guests when appropriate

  • Being confident to approach clients when required in order to communicate essential matchday information

  • Offering a warm welcome and friendly goodbye as clients arrive and leave each matchday

You will have…

  • A can do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to

  • Always look for ways to improve

  • Mature and able to handle situations calmly and insightfully

  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and Christmas party

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Matchday & Event Chef

Job location: Selhurst Park stadium

Contract type: Casual – zero hours

Salary/ROP: Competitive based on experience

Whether you are an experienced chef looking for some extra shifts during your week or new to the industry and trying to gain more experience, Crystal Palace F.C. has a job for you. Crystal Palace F.C. are looking for chefs to join our dedicated match day and event team. You will work every home match day in one of our busy kitchens and will also have the opportunity to work other events if desired.

You will be responsible for…

  • Understanding all menus, product offerings, packaging and pricing

  • Preparing menus in collaboration with colleagues

  • Ensuring adequacy of supplies at the cooking stations

  • Preparing ingredients that should be frequently available (vegetables, spices etc.)

  • Following the guidance of the executive or sous chef and have input in new ways of presentation or dishes

  • Optimising the cooking process with attention to speed and quality

  • Help to maintain a climate of smooth and friendly cooperation

  • Completing all relevant food hygiene, HACCP and delivery documentation

  • Enforcing strict health and hygiene standards

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures

  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment

  • A can do attitude and be prepared to help the rest of the team out with a positive attitude

  • Immaculate grooming standards and overall appearance

You are…

  • A self-starter and able to take the initiative to complete tasks

  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines

  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Chef de Partie

Job location: Crystal Palace Football Club Academy, Copers Cope Road, Beckenham, Kent BR3 1RJ but flexibility to work at other sites including Training Ground and Selhurst Park Stadium

Contract Type: Full-time – contracted

Salary/ROP: Competitive based on experience

Opening date: September 16th, 2021

Closing date: September 23rd, 2021

If you have experience as a chef de partie working in a busy kitchen environment, we have a role for you. Crystal Palace Football Club are looking for a professional Chef de Partie to assist in the preparation and presentation of dishes at our newly renovated Academy site in Beckenham.

You will be responsible for…

  • Preparing menus in collaboration with colleagues

  • Ensuring adequacy of supplies at the cooking stations

  • Preparing ingredients that should be frequently available (vegetables, spices etc.)

  • Following the guidance of the executive or sous chef and have input in new ways of presentation or dishes

  • Optimizing the cooking process with attention to speed and quality

  • Help to maintain a climate of smooth and friendly cooperation Completing all relevant food hygiene, HACCP and delivery documentation

  • Enforcing strict health and hygiene standards

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2

  • Experience working as a chef

  • Experience within an organisation where large numbers for catering are required including various food

You are…

  • A self-starter and able to take the initiative to complete tasks

  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines

  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

What you’ll get in return…

  • Competitive salary

  • High level of responsibility from day one!

  • 20% Club Shop discount

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Grounds Person

Job location: Between CPFC Academy, Training Ground and Selhurst Park Stadium

Contract type: Permanent/Full-time

Salary: Competitive

Opening date: 11/10/2021

Closing date: 22/10/2021

Crystal Palace Football Club Academy are looking for a Grounds person to assist in the Club’s pitch maintenance programme and to ensure the delivery of an excellent playing surface at Selhurst Park Stadium, the Training Ground in Beckenham and the Academy grounds.

You will be responsible for…

  • Carrying out grounds maintenance works to the training pitches, stadium pitch and associated grounds and facilities as instructed, to a satisfactory standard.

  • Undertaking maintenance of grass areas hedgerows, trees and shrubs.

  • Operating machinery and equipment associated with sports pitch and grounds maintenance as instructed.

  • Ensuring the machinery and equipment is used correctly and kept clean, and when not in use put back to appropriate storage locations.

  • Preparing to work at the Club’s facilities and other leisure sites as hours and day shifts require, these can include evenings, weekends and Bank Holidays.

  • Representing the Club in a professional manner. This is a high-profile role; therefore, you must present with a clean and smart appearance at all times. Club uniform and PPE will be provided by the Club which must be worn on duty.

  • Attending industry training courses as instructed by the Head of Maintenance and Facilities and the Pitch and Grounds Manager to maintain and develop the technical skills required for the post.

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • Experience in working on professional sports pitches or amenity horticulture

  • Competent level of numeracy and literacy

  • PA1, 2a and 6 spraying certificates

  • Excellent communication skills

You are…

  • Qualified with an NVQ Level 2 in Sports Turf Management or equivalent qualification

  • Detail Orientated

  • Able to work effectively in a team

  • Flexible with regards to your working hours

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return...

  • Competitive salary

  • High level of responsibility from day one!

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for along with a completed application form found below.

Event Sales Executive

Job location: Selhurst Park Stadium

Contract type: Full-time – contracted

Salary/ROP: Competitive based on experience

Closing date: October 21, 2021

Crystal Palace Football Club are looking for a target driven and highly motivated Events Sales Executive to join our commercial team. You will be responsible for driving the delivery of the Events business budget via full utilisation of the Selhurst Park Stadium facilities.

Selhurst Park has undergone significant internal refurbishment creating a range of high-spec events spaces, meeting rooms and function areas which allow for a diverse range of events to be hosted at this unique and iconic stadium. Further to this, the Club has secured planning permission for a brand new Main Stand, which when delivered will further significantly expand the opportunities available for the right driven and ambitious Events Sales Executive who joins the team.

You will be responsible for…

  • Promoting the Selhurst Park Stadium event spaces to existing and new clients

  • Responding to and follow up on all inbound Selhurst Park venue enquiries

  • Cold calling to the local and regional business community to drive new revenue

  • Attending regular networking events

  • Booking and attending appointments / customer show rounds, with both new and existing clients

  • Maintaining client retention by establishing strong relationships and ensuring that client expectations are delivered on every event

  • Working closely with the marketing team to ensure that the events portfolio is effectively promoted to the correct audience across CPFC digital and print channels.

  • Attending in-house client events (where appropriate) to grow client relationships and network

  • Assisting the delivery of the CPFC Premier League matchday operation and effectively utilise the time to network with potential new events clients

  • Maintaining required sales pace throughout a busy schedule of football matchdays

  • Holding regular meetings with the catering and services team to ensure that they are equipped with all necessary information to effectively deliver every event

  • Overseeing and managing budgets for each event, as well as on a monthly and annual basis

  • Contributing ideas for new initiatives to drive new business

  • Building a sales pipeline and manage this to the agreed standard

  • Having awareness of market intelligence and competitor activity

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Experience in customer relationship management with strong evidence to demonstrate this

  • Commercial awareness

  • Strong IT and numerical skills

  • Excellent presentation and reporting skills

  • Excellent administrative, organisational and time management skills

  • Strong communication skills at all levels

  • A track record of event sales delivery and achievement of growth targets

You are…

  • Driven, enthusiastic and of strong character

  • Commercially driven to achieve targets and budgets

  • Professional and presentable

  • Flexible with working hours to cover business needs

  • Resilient and calm under pressure

  • Mature and confident

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Videographer

Job location: Primarily the CPFC Training Ground, Copers Cope Road, Beckenham, Kent BR3 1RJ, occasionally Selhurst Park stadium and Soho

Contract type: Full-time

Salary/ROP: Competitive based on experience

Closing date: 26th October

The Videographer is a vital part of the Production team at CPFC. Palace TV is the club’s internal Production unit – creating video content for all digital & social platforms and big screen output at Selhurst Park on matchdays.

We are seeking a creative, multi-skilled operator with a passion for creating video; someone who is dynamic, energetic, proactive, flexible and works at pace.

You will be responsible for…

  • Shooting on a Sony FS7 and Sony FX6

  • Filming matches, training, interviews and other entertaining long and short form features, creatively framing and capturing action

  • Editing content from the above shoots on Adobe Premiere, Photoshop and After Effects creating multiple VT edits, optimised for each digital/social platforms

  • Liaising with internal club departments and commercial partners on their Production requirements

  • Content ideation

  • Experimenting with styles and techniques including the design of graphic elements

  • Selecting music for edits

  • Following shoot plans, assembling camera and lighting, responding quickly to directions

You will have…

  • We welcome recent graduates or those at the start of their career in production, but experience of working for a company beneficial to application

  • A detailed knowledge of camera and lighting settings and setups.

  • Experienced user of Adobe Premiere, Photoshop and After Effects

  • A highly organised individual, who can multi-task and work at pace, with an exceptional eye for detail

  • Excellent communication and interpersonal skills

  • Attitude: someone who has stamina, persistence and patience in equal measure, enthusiasm, a proactive manner with a ‘can do’ attitude. A team player who is also comfortable working under their own initiative.

  • A willingness to work out-of-hours and weekends, and to tight deadlines

  • A keen interest in and knowledge of Premier League football, not necessarily Palace.

  • A good understanding of digital video platforms and social media platforms

What you’ll get in return…

  • Competitive salary

  • High level of responsibility from day one!

  • 20% Club Shop discount

Applicants are strongly encouraged to gain an understanding of the video content currently produced by Palace TV – by looking at CPFC social media channels and cpfc.co.uk. The Palace TV documentary series ‘When eagles dare’ can be viewed on Amazon Prime Video.

Please send a one-page CV (no more than one page!) cover letter clearly detailing Camera and Editing experience, and a show-reel of your work to: recruitment@cpfc.co.uk with ‘Videographer’ in the subject line. Applications without a show-reel will not be considered.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community. The equality policy can be viewed on the club website.

Crystal Palace FC can offer you flexible working, and we train you on all aspects of the business in line with your remit, but most importantly offer you an amazing place to work, with a great team of colleagues.

As part of this role you will be required to undergo an enhanced DBS check.

Events & Bars Supervisor

Job location: Selhurst Park stadium

Contract type: Contracted

Salary/ROP: Competitive

Opening date: October 20th, 2021

Closing date: November 3rd, 2021

Crystal Palace Football Club are looking for a highly motivated Events & Bars Supervisor to join our team. You will be responsible for supervising and participating in the day to day running of events, and assist with preparing the premium catering and bars for match days.

You will be responsible for…

  • Setting up rooms as required for events by following function sheets and communicating with the Commercial department

  • Supervising the bar and staff throughout events, maintaining a high level of customer service and standards throughout all aspects

  • Setting up and organising the bars and premium areas throughout the stadium

  • Managing and recording all stock levels for events including end of event reporting

  • Ensuring accurate stock rotation and par levels which reflects the time of year

  • Organising food, drink, equipment and or disposables to units

  • Managing and recording all stock levels for events including end of event reporting

  • Ensuring maintenance and security issues are reported in a timely manner

  • Assisting with the implementation of new processes throughout the Catering Operation - meeting cost, productivity, accuracy and timeliness targets

  • Other duties and responsibilities as required by the line manager

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • 2 years’ experience in events and/or bar operations

  • High customer service standards and presentation

  • Food hygiene level 2 or higher

  • Personal Licence

  • Experience with EPOS, stock systems

You are…

  • Driven, enthusiastic and of strong character

  • Professional and presentable

  • Able to lead and supervise staff

  • Able to work independently and handle multiple projects

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community.