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We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

With plans for significant growth in the future, we are excited at the prospect of bringing new and dynamic members into our CPFC family.

Matchday Steward and SIA Steward

Job location: Selhurst Park stadium

Contract type: Zero hours/Matchday

Salary/ROP: £10.85-£12 depending on experience

Closing date: Ongoing

Crystal Palace F.C. is recruiting for Matchday Stewards and SIA Stewards! If you have experience in or are passionate about customer service we want to hear from you! You will be well presented, engaging and committed to meeting and safeguarding all guests of our stadium. You are approachable, hardworking and enjoy helping others with a smile. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers visiting Selhurst Park stadium.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 5-5.5 hours depending on the game.

You will be responsible for:

  • The safe access and comfort of spectators visiting the stadium

  • Identifying and reporting any incident, occurrence or hazard among spectators and report to as supervisor

  • Ensuring that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at Selhurst Park Stadium

You will have…

  • A can do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance

  • Excellent interpersonal skills and be polite and courteous

  • An NVQ2 in Spectator Safety (or are registered to start the course)

  • An SIA License (required for SIA Stewarding role)

You are…

  • Engaging and easy to talk to

  • Always look for ways to improve

  • Mature and ab le to handle situations calmly and insightfully

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and Christmas Party

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Matchday Retails Catering Operator and Bartender

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £10.85/hr

Closing date: Ongoing

If you have experience in the concessions or catering business or a passion for customer service – we want to hear from you!

You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches. The typical shift day is six-eight hours, depending on the game.

You will be responsible for...

  • Taking initiative and participate in set up of kiosk, inventory and supplies

  • Welcoming guests to the concession stand/bar

  • Taking order for food and beverages

  • Processing payment and tender change, along with ensuring that all received cash is well accounted for and stored in a safe area

  • Performing clean-up duties after each shift and ensuring that the concession stand is sanitised and tidied up for the next attendant

You will have…

  • A can-do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance

  • Excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to

  • Always looking for ways to improve

  • Mature and able to handle situations calmly and insightfully

  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Matchday Retail Catering Chef

Job location: Selhurst Park stadium

Contract type: Zero Hours/matchday

Salary/ROP: £13.00/hr

Closing date: Ongoing

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you!

You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a matchday by being the face of our company and providing the best service to the customers of our many bars and kiosks.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is six hours, depending on the game.

You will be responsible for:

  • Understanding all menus, product offerings, packaging and pricing

  • Preparing and cooking all of the hot food for a unit on matchday and meeting peak periods with appropriate food levels

  • Ensuring all products are accounted for, prepared and distributed according to cook off numbers and instructions from your manager

  • Restocking and ensuring the food prep area is clean at the end of your shift

  • Ensuring all unit kitchen equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift

  • Adhering and keeping up to date records for food and health and safety standards such as food temperature control levels as well as follow all company safety and security policies and procedures

You will have…

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures

  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment

  • A can-do attitude and be prepared to help the rest of the team out with a positive attitude

  • Immaculate grooming standards and overall appearance

You are…

  • Always looking for ways to improve

  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and holiday party

You must adhere to all CPFC Safeguarding and Equality policies and additionally please be aware that you may be subject to CPFC security checks.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Academy Host Family Provider

Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

Remuneration: £25 per player/per night

Closing date: Ongoing

Job description

Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

This provision supports our young people’s holistic experience and will enable them to reach their full potential.

The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

Requirements and responsibilities

  • Provide a homely and friendly environment for our young people.

  • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.

  • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.

  • Include our young people in family life as much as they feel comfortable with.

  • The club will regularly inspect and visit the placement during the season.

  • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

Essential requirements and skills:

  • Provide the young person with a suitable and safe environment.

  • Provide the young person with their own double size bedroom.

  • Excellent communication and listening skills and ability to build trusted working relationships.

  • Able to cope with the young person’s flexible schedule throughout the football season.

Desirable knowledge, experience and skills:

  • Experience and knowledge of working with young people.

  • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.

  • Child-focused approach.

  • Ability to promote and demonstrate anti-discriminatory practice.

  • Capacity to accommodate more than one player.

As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

Matchday Host and Hostess

Job location: Selhurst Park stadium

Contract type: Zero hours/matchday

Salary/ROP: £10.85

Closing date: Ongoing

If you have experience in a customer facing role or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of our company and providing the best service to the customers of our many bars and kiosks. You will be responsible for greeting guests, providing accurate information and escorting customers to different areas in the

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.

You will be responsible for:

  • Presenting oneself in a smart, friendly and professional manner

  • Being available to work a flexible schedule of Premier League and cup matchdays

  • Meeting and greeting and making feel welcome the club’s premium matchday guests

  • Understanding the matchday journey that new guests will undertake in order answer any questions they may have

  • Engaging in friendly, professional conversation with guests when appropriate

  • Being confident to approach clients when required in order to communicate essential matchday information

  • Offering a warm welcome and friendly goodbye as clients arrive and leave each matchday

You will have…

  • A can do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance excellent interpersonal skills and be polite and courteous

You are…

  • Engaging and easy to talk to

  • Always look for ways to improve

  • Mature and able to handle situations calmly and insightfully

  • Can work in high pressure situations

What you’ll get in return…

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

  • Social events such as end of season barbeque and Christmas party

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Matchday & Event Chef

Job location: Selhurst Park stadium

Contract type: Casual – zero hours

Salary/ROP: Competitive based on experience

Whether you are an experienced chef looking for some extra shifts during your week or new to the industry and trying to gain more experience, Crystal Palace F.C. has a job for you. Crystal Palace F.C. are looking for chefs to join our dedicated match day and event team. You will work every home match day in one of our busy kitchens and will also have the opportunity to work other events if desired.

You will be responsible for…

  • Understanding all menus, product offerings, packaging and pricing

  • Preparing menus in collaboration with colleagues

  • Ensuring adequacy of supplies at the cooking stations

  • Preparing ingredients that should be frequently available (vegetables, spices etc.)

  • Following the guidance of the executive or sous chef and have input in new ways of presentation or dishes

  • Optimising the cooking process with attention to speed and quality

  • Help to maintain a climate of smooth and friendly cooperation

  • Completing all relevant food hygiene, HACCP and delivery documentation

  • Enforcing strict health and hygiene standards

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Food Hygiene Certificate Level 2

  • Basic food hygiene qualification and strong knowledge of proper food handing procedures

  • Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment

  • A can do attitude and be prepared to help the rest of the team out with a positive attitude

  • Immaculate grooming standards and overall appearance

You are…

  • A self-starter and able to take the initiative to complete tasks

  • Able to cope under pressure in a calm and efficient manner to set and meet deadlines

  • Willing to work flexible hours as regular weekend, bank holiday and evening work is required

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Academy Steward/Security

Job Location: Crystal Palace Football Club Academy, Copers Cope Rd, Beckenham BR3 1NZ

Contract Type: Zero Hours / Part-Time

Salary/ROP: £10.85/hr

Closing Date: Ongoing

Crystal Palace F.C. is recruiting for Academy Stewards/Security! As an Academy Steward/Security, you will ensure all guests are provided with a safe and enjoyable visit to the Academy. We are looking for somebody with excellent communication skills, a passion for customer service, is professional and has a can- do attitude. You will be adaptable and flexible as shift patterns are varied each week.

You will be responsible for…

  • The safe access and comfort of spectators visiting the site

  • Directing visitors around the site and ensuring they have the best experience possible

  • Identifying and reporting any incident, occurrence or hazard among spectators and report to a supervisor

  • Ensuring that CPFC standards are upheld by being the first line of contact with guests and provide a welcoming environment to provide the best experience and visit at CPFC Academy

  • Other duties and responsibilities as required by line manager

You will have…

  • A can do attitude and be prepared to help the team

  • Immaculate grooming standards and overall appearance

  • Excellent interpersonal skills

You are…

  • Engaging and easy to talk to, polite and courteous

  • Always looking for ways to improve

  • Mature and able to handle situations calmly and insightfully

  • Flexible and able to work a varied schedule when necessary

What you’ll get in return...

  • Competitive salary – London Living Wage

  • High level of responsibility from day one!

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying to.

Commercial Lawyer

Job location: Crystal Palace Football Club, Selhurst Park stadium, SE25 6PU

Contract type: Full-time

Salary/ROP: Competitive based on experience

Closing date: 17th December, 2021

Crystal Palace Football Club is looking for a Commercial Lawyer with strong commercial contracts experience to join the team. The successful candidate will have the chance to provide proactive, in-depth legal and business focused advice to all areas of the club ensuring risk mitigation and regulatory compliance.

You will be responsible for…

  • Drafting, negotiating and finalising high value complex agreements across all areas of the club with primary responsibility for all commercial contracts providing solutions to complex legal issues across the commercial business.

  • Advising on data protection compliance.

  • Advising on intellectual property matters, including licensing, enforcement and management of the club’s trademark portfolio.

  • Analysing, identifying and collaborating with key stakeholders across the club to highlight key risk areas within the business, providing clear and practical advice on how to mitigate or avoid such risks.

  • Implementing, monitoring, improving and controlling systems and practices to ensure regulatory compliance and good practice.

  • Raising business wide awareness of legal and regulatory compliance requirements through training and regular knowledge management sessions, to both senior leaders and business wide personnel.

  • Acting as first point of contact for legal matters across the business (primarily responsible for all commercial matters), developing and nurturing relationships with key senior stakeholders to drive the best solutions in a way that enables the business to meet development deliverables in the most risk averse manner.

  • Implementing governance around commercial contract authorisation and sign off procedures.

  • Providing sound advice and guidance to all stakeholders within the business, including Palace for Life Foundation and CPFC (Women).

  • Other duties and responsibilities as required by line manager.

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

Key financial deliverables of the role

  • Managing risk accordingly to ensure financial risk exposure to the business is kept to a practical minimum.

  • Increasing commercial revenue by ensuring expert and expedient contract process.

  • Avoiding litigation and therefore financial penalties by ensuring the commercial business meets its legal and contractual obligations in all areas.

Key non-financial deliverables of the role

  • Delivering a best in class legal service across all departments within the business.

  • Providing value added services to ensure the best possible commercial outcome for the business.

You will have…

  • Qualified solicitor of at least two-four years PQE.

  • Experience of sports related work.

  • Strong academic background and solid training from a reputable law firm or recognised in-house legal department.

  • Experience of how all areas of the business operate in practice.

  • Proven expertise in dealing with business policies and procedures.

  • Technical commercial, contractual, intellectual property and sports law expertise.

  • Excellent knowledge of all legal and regulatory frameworks affecting the business.

  • Demonstrable commercial acumen.

  • Experience of working within sport, particularly football, preferred.

  • Excellent attention to detail.

You are…

  • A team player.

  • Capable of building strong relationships both internally and externally, in particular with senior stakeholders within the business.

  • Capable of drafting and negotiating high vale, complex contracts autonomously with an ability to see wider commercial and PR issues.

  • Capable of balancing legal position vs commercial goals and making decisions autonomously accordingly.

  • Pragmatic, agile, multi tasker who can work in a fast paced dynamic environment.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Please note, due to the holiday season the recruitment process for this position will begin the week of January 4th, 2022.

Partnership Sales Executive

Job Location: Selhurst Park Stadium

Contract Type: Full Time – Contracted

Salary/ROP: Between £27 and £29k based on experience

Closing Date: December 13th, 2021

Crystal Palace Football Club are looking for a target driven and highly motivated Partnership Sales Executive to join our sponsorship team. You will be responsible for working with the Head of Sponsorship to secure new sponsors for the club and achieving a revenue target for the sponsorship team.

The club is currently in its most exciting phase, competing in its record 9th successive season in the Premier League and recently opening a world-class Academy to attract and develop the best future talent. In addition, significant investment in the playing squad, implementation of an exciting new style of football and the securement of planning permission for a brand new, state of the art Main Stand, has meant that the club has never been in a better position to secure new sponsors.

You will be responsible for…

  • Securing new official and local partners to contribute to the revenue targets of the sponsorship team

  • Assisting in identifying potential target industry sectors, brands and contact details for the best person to approach

  • Working with the search and activation team to create bespoke partnership proposals

  • Concluding partnership agreements, including negotiation of commercial terms, working alongside the Head of Sponsorship, Commercial Director and Head of Legal

  • Connecting with global agencies to position Crystal Palace as the club of choice when agencies ae pitching sponsorship to brands

  • Attending appropriate sport industry and sector specific events to network and develop new leads

You will have…

  • A track record of exceptional sales achievements

  • At least 2 years’ experience of B2B sales, including cold-calling

  • Strong interpersonal and communication skills both written and verbal, with the ability to quickly build trust and relationships

  • Excellent presentation, reporting, organisational and time management skills

  • Strong IT and numerical skills

You are…

  • Degree qualified or educated at a similar level

  • Enthusiastic, a team player and of strong character

  • Commercially driven to achieve targets and budgets

  • Passionate and have a natural affinity for football and sport

  • Professional and presentable

  • Mature and confident

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

To apply, please send your CV and Cover Letter to recruitment@cpfc.co.uk with the subject of what role you are applying for along.

Receptionist/Admin

Job Location: CPFC Academy, BR3 1NZ

Contract Type: Permanent/Full Time

Salary: Competitive

Opening Date: 30/11/2021

Closing Date: 14/12/2021

Crystal Palace Football Club Academy are looking for a detail orientated and personable receptionist/admin to join our customer service team at our Academy in Beckenham.

You will be the first point of contact for our company and be responsible for meet and greeting people who visit the business, coordinating front desk activities, including distributing correspondence and redirecting phone calls and general administrative support.

You will be responsible for…

  • Providing reception duties for the Academy by being a welcoming first point of contact for all visitors, responding to enquiries where possible or referring to the appropriate member of staff as required

  • Providing basic and accurate information in-person and via phone/email

  • Ensuring that face to face enquiries from visitors, parents, staff and pupils are dealt with appropriately

  • Answering, screening and forwarding incoming phone calls

  • Monitoring access to the site, ensuring visitors sign in and out and are given badges as appropriate, in accordance with safeguarding procedures

  • Receiving and sorting daily mail

  • Keeping record of all deliveries

  • Ensuring reception area is tidy and presentable, with all necessary stationery and material

  • Maintaining a message book and electronic Academy calendar

  • Maintaining site security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges etc.)

  • Ordering front office supplies and keep inventory of stock

  • Performing other clerical receptionist duties such as filing, photocopying, etc

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Have a positive approach to work and a positive attitude

  • Proven work experience as a Receptionist, Front Office Representative or similar role

  • Hands on experience with office equipment (copy machines, printers, franking machines)

  • Excellent written and verbal communication skills

  • Multitasking and time-management skills with the ability to prioritise tasks

  • High school degree or additional certification in office management

You are…

  • Proficient in Microsoft Office Suite

  • Professional and presentable

  • Able to be resourceful and proactive when issues arise

  • Customer Service based

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

What you’ll get in return...

  • Competitive salary

  • High level of responsibility from day one!

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Logistics Operative

Job location: Selhurst Park stadium

Contract type: Zero hours

Salary/ROP: £11.05 per hour, London Living Wage

Opening date: November 30th, 2021

Closing date: Ongoing

Crystal Palace Football Club are looking for a highly motivated Logistics Operative to join our team. You will be responsible for participating in the day to day preparation of the retail catering and bars department for match days and events, including the logistics of stock and equipment distribution.

You will be responsible for…

  • Assisting in collecting and receiving deliveries and equipment

  • Accurately counting and replenishing items

  • Clearing site and keeping areas tidy

  • Distributing and organising stock throughout the stadium for the various retail units and bars

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • Experience in a similar role is advantageous but not essential

  • Experience with Health and Safety procedures

  • Experience with logistics

You are…

  • Flexible and willing to jump in and help in different areas when necessary

  • Methodical and logical in your work ethic

  • Organised and able to meet deadlines

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Supporter Services Executive

Job location: Selhurst Park stadium

Contract type: Full-time

Salary/ROP: Competitive based on experience

Opening date: 30/11/2021

Closing date: 14/12/2021

Crystal Palace Football Club are looking for a Supporter Services Executive to join our fast paced, dynamic team and assist CPFC customers with ticketing queries and liaise with relevant departments on any upselling achieved or extra requirements. The Supporter Services Executive will focus on selling tickets, memberships and any other experiences or products to existing and prospective new customers.

Additionally, they will provide the highest level of customer service at all times ensuring the best positive visitor and customer experience whilst adhering to CPFC best practice standards and management instructions.

You will be responsible for…

  • Responding to all customer enquiries promptly within the designated timeframe with a positive and friendly attitude.

  • Utilising all forms of communication to respond to customer enquiries including email, social media channels, telephone and face to face. All Supporter Services Executives must be competent and confident in the use of all forms of communication channels.

  • Proactively selling all products, services and experiences offered by the club including tickets, memberships, hospitality and C&B. All Supporter Services Executives must adapt an agile approach to selling as the focus on different products could change on a day-to-day basis as determined by the Head of Ticketing or other senior management.

  • Achieving weekly sales targets and contributing to the production of monthly KPI reports to reflect target achievement and sales generation.

  • Acting as a liaison between the software supplier and the customers. The Supporter Services Executives will act as subject matter experts for the systems within the ticketing department.

  • Assisting the Head of Ticketing with all the necessary administration pertaining to the efficient and effective running of the department.

  • Working collaboratively with the team in order to motivate colleagues to achieve the targets for the department.

  • Leading daily briefings as and when required.

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

Additional Information about the role

  • This will be a 37.5 hours contract including working on matchdays.

  • You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the club reasonably believes you are capable of carrying out, or for which you will be trained.

  • You may be required to travel between CPFC sites and various satellite box offices and main office at Selhurst Park.

You will have…

  • Demonstrable experience working as part of an effective team.

  • Knowledge of ticketing systems an advantage.

  • Excellent customer service skills.

  • An agile approach to changing job duties and learning new skills from other members of the team or senior management.

  • A “can do” attitude

  • Flexibility to work unsociable hours.

  • The ability to work well in a very high-pressured environment.

  • Exceptionally clear communication skills and interpersonal skills.

  • Experience working to tight deadlines and have a target driven attitude towards sales.

You are…

  • Highly organized with excellent attention to detail.

  • Reliable with good time management skills.

  • Resilient with regards to dealing with complicated queries.

  • Self-motivated.

What you’ll get in return…

  • Competitive salary

  • High level of responsibility from day one!

To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

HR & Diversity Co-ordinator

Job Location: Selhurst Park Stadium

Contract Type: Full Time

Salary/ROP: Competitive based on experience

Opening Date: December 1st, 2021

Closing Date: December 15th, 2021

Crystal Palace Football Club are looking for an HR & Diversity Co-ordinator. This new and exciting role will have two main elements which include recruitment and EDI. This role will assist the Head of HR in achieving the EDI strategy for the Club by co-ordinating tasks and ensuring administration is carried out to the highest standard. The role will also involve assisting with carrying out recruitment administration for the Club.

You will be responsible for…

Equality, Diversity and Inclusion Responsibilities:

  • Supporting the Head of HR in developing the Inclusion, Diversity and Equalities strategy with clear objectives both internally and externally.

  • Work with Head of HR to adhere to the Premier League Equality, Diversity and Inclusion standard and requirements.

  • Annual Data Gathering and analysis to evidence compliance with PLEDIS standard and FLDC reporting.

  • Identifying programme of events within the Club calendar that will demonstrate the Club’s commitment to improving equality and implementing these events.

  • Support and participate in internal and external Working Groups.

  • Aiding in the creation and development of annual external report outlining the progress of Crystal Palace Football Club’s diversity, inclusion and equality programme and its published targets.

  • Identifying appropriate external network groups and employer brand through proactive engagement and membership

  • Act as a champion for EDI across the business.

Recruitment Responsibilities:

  • Advertising roles on designated portals.

  • Setting up of interviews including booking of rooms and participating in interviews.

  • Liaising with candidates for all interview and training bookings including correspondences to successful and unsuccessful candidates.

  • On boarding new hires from start to finish including, ID photo check, and document collection.

  • Developing and administering training programs for casual workers. This will include identifying training needs and delivering training sessions.

  • Attending and participating in job fairs, recruitment drives etc.

Match Day Responsibilities:

  • Ensure the check in room is ready and fit for purpose each match day.

  • Assist with the checking in and out of match day casual workers.

  • Ensure all casual workers are wearing suitable clothing in accordance with the standards outlined by the Club.

  • Other duties and responsibilities as required by line manager.

  • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

You will have…

  • A passion for Equality, Diversity and Inclusion along with some demonstrable experience working in EDI.

  • Experience in interviewing and screening individuals

  • A good understanding of the recruitment cycle including the learning and development element.

  • Excellent communication skills

You are…

  • An excellent administrator with a high attention to detail.

  • Interested and passionate about human resources and people

  • Proficient and experienced in using all Microsoft applications

  • Passionate about EDI

  • Personable, approachable and have excellent interpersonal skills

  • Highly organised multi-tasker with excellent attention to detail.

  • Discrete and able to keep sensitive information confidential

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required. To apply, please send your CV to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Marketing Executive

Job location: Beak Street, London, W1F 9SJ

Contract type: Full-time

Salary/ROP: £21,158 - £24,400 depending on experience, plus discretionary bonus based on performance.

Opening date: December 2nd, 2021

Closing date: December 12th, 2021

Crystal Palace Football Club is seeking a commercially-savvy, recent university graduate with a relevant degree (or alternatively, approximately two years' relevant professional experience) to join as our new Marketing Executive and become a vital part of the Marketing & Communications department.

This is a fantastic entry-level opportunity for an enthusiastic individual with outstanding communications skills and extensive knowledge of football, who is committed to furthering their career in the sports industry.

The successful candidate will report into the Senior Marketing Manager, and on a day-to-day basis will be focused on delivering personalised campaigns to supporters all over the world, predominantly via email, to increase consumption of club content, provide crucial matchday information to ticket holders, and drive sales of relevant club products. To do so, they will have to collaborate with colleagues across the club – including the Content & Production team, the Design team, the Data & Insight Lead, and colleagues in the Retail, Premium Hospitality, Partnerships (sponsors), Ticketing departments.

He / she will work with colleagues to create marketing campaigns from scratch, including: identifying target audiences, writing copy, delivering campaigns across multiple channels, reporting on success and planning follow-up campaigns.

The Marketing Executive will also have an important role to play in the club’s range of Membership products – particularly in the creation of sales materials, as well as ensuring supporters make the most of their Membership (such as access to live match broadcasts, discounts, events, competitions and of course, ticket access).

The candidate must have exceptional written communication skills, be well organised, be able to multi-task and meet deadlines, have a can-do attitude, and be willing to develop positive working relationships across the club.

You will be responsible for…

  • Planning, creating and delivering marketing campaigns to target audiences

  • Communicating key information to match ticket holders (home and away)

  • Marketing campaign planning and execution through a variety of channels including email, website/app ad estate, social media, digital screens at Selhurst Park etc.

  • Working closely with the in-house design and Content & Production teams to create compelling campaign material

  • Ensuring all marketing campaigns are delivered to the highest standards, with accurate information and in a timely manner

  • Working with the Data & Insight Lead to actively provide feedback to the wider team to inform on campaign performance, using data to shape future marketing campaign activity

  • Compiling competitor research studies and observations from other industries to explore and adopt new initiatives and technologies

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • A Bachelor level degree or equivalent in a relevant area – for example, Marketing, Business Studies, Economics or English

  • 3 A Levels

  • Outstanding written communication skills

  • Knowledge of / passion for Premier League football

You are…

  • Commercially driven

  • Detail orientated

  • Enthusiastic

  • Inquisitive

  • Proactive

What you’ll get in return…

  • Contribute to the success of our football club

  • High level of responsibility from day one

  • Develop your skills in a high performing team

To apply, please send your CV and cover letter to recruitment@cpfc.co.uk with the subject of what role you are applying for.

Part-time Sports Therapist/Physiotherapist

Job location: Crystal Palace Football Club Academy, Copers Cope Rd, Beckenham, Kent BR3 1NZ

Contract type: Part-time

Salary/ROP: Competitive based on experience

Opening date: 06/12/2021

Closing date: 17/12/2021

Crystal Palace Football Club are looking for an additional qualified part-time sports therapist/physiotherapist to come join our Cat 1 Academy Medical Department. We are looking for individuals to provide weekly matchday medical provision for our Academy players for the age groups of Under-9s-U16s. They will support and report into our Academy physiotherapist and Head of Academy Medical in providing acute injury management and advice to our players and parents. Individuals will be required to follow set protocols and procedures in place at the Academy.

You will be responsible for…

  • The post-holder would be responsible for assessing acute injuries and managing pitch side injuries as their clinical scope and qualification permits.

  • This part-time role would predominately be based on Sundays, but would also require evening and regular travel to away games. Therapists would be required to ensure they cover a set number of fixtures/sessions a month to remain employed by the club.

  • Other duties and responsibilities as required by line manager

  • Upholding and promoting the club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

You will have…

  • BSc Physiotherapy degree, BSc Sports Therapy degree or equivalent

  • FA Level 5 ATMIFF (preferred)

  • FA Level 4 ITMIFF (accepted)

  • Equivalent trauma courses such as UEFA pitch-side trauma course.

  • Experience in an MSK setting

  • Experience working in a professional sporting environment

  • Indemnity through professional registration

What you’ll get in return…

  • Competitive salary

  • Joining a Cat 1 Medical department with a brand new state of the facility.

  • Access to CPD, sharing of articles and courses

The successful candidate must also be willing to undertake an enhanced DBS CRC (Criminal Background Check).

To apply, please send your CV to recruitment@cpfc.co.uk.

Crystal Palace Football Club is an equal opportunities employer and welcomes applications from all such sections of the community.