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      Lead Physiotherapist - Womens First Team

      Job Location       Academy Training Ground BR3 1NZ

      Contract Type   Full-time

      Salary/ ROP        Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - our London office, Selhurst Park stadium, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees<br> We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace FC Women's Team is seeking a highly skilled and experienced Physiotherapist to lead our medical team. You will be a key member of the medical department providing high-quality physiotherapy services to the CPFCW First Team. In collaboration with the medical team, you will be the key decision-maker on injury assessment, diagnosis and treatment. You will assist with providing treatment, the delivery of rehabilitation and injury prevention programmes, the coordination of the medical services on match days and organising and implementing screening programmes, where required.

      You must be able to collaborate within a multidisciplinary high-performance team environment and be flexible enough to adapt to changes in the team schedule. You will be required to travel with the performance team to support our elite players through competitive fixtures, both home and away.

      Responsibilities:

      • The medical care and injury rehabilitation of all players on the team.
      • Line-manage the medical department
      • Develop and implement injury prevention strategies to minimise the risk of injuries during training and games.
      • Evaluate and diagnose injuries and provide appropriate medical treatment and rehabilitation plans.
      • Work with the coaching staff to develop individualised injury recovery plans for injured players.
      • Manage and maintain accurate and up-to-date medical records for all players and provide regular reports on the status of injured players on WPS.
      • Collaborate with the coaching staff to develop and implement conditioning and fitness programmes that help prevent injuries and improve player performance.
      • Ensure that all medical equipment and supplies are maintained in good condition and available when needed.
      • To provide medical cover for every Women first team fixture (including away travel).
      • Accompanying players to medical appointments as required.
      • Stay up-to-date with the latest developments in sports medicine and injury management and incorporate them into the team's practices.
      • Manage a full spectrum of injuries expected in a women professional football club
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      Essential:

      • Be a registered member of the Health Care Professions Council (HCPC)
      • Have appropriate medical indemnity to treat/advise FA WSL and FA WC players.
      • Have an up to date full Advanced Emergency Aid qualification; this should be the Level 5 ATMIFF
      • Attend a yearly ATMMiF-R reaccreditation.
      • Minimum 4 yearsexperience in working in elite sport
      • Experience of managing a medical department and team
      • Undergraduate/Postgraduate degree in Physiotherapy (BSc/MSc)
      • 3-5 years of postgraduate musculoskeletal experience

      Desirable:

      • Experienced in working in elite womens sport
      • Postgraduate Sports Medicine qualification (PGCert, PGDip, MSc etc)
      • Pitch rehab experience
      • Be a UKAD Clean Sport Advisor

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Discounts in various gyms through GymFlex
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Groundskeeper

      Job Location: CPFC Academy Training Ground, BR3 1NZ / Selhurst Park Stadium, SE25 6PU

      Contract Type: Permanent/Full Time

      Salary: £25,642.5 + 10% discretionary annual bonus

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than a century of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club Academy are looking for a Grounds person to assist in the Club’s pitch maintenance programme and to ensure the delivery of an excellent playing surface at Selhurst Park Stadium, the Training Ground in Beckenham and the Academy grounds.

      Responsibilities:

      • Carrying out grounds maintenance works to the training pitches, stadium pitch and associated grounds and facilities as instructed, to a satisfactory standard.
      • Undertaking maintenance of grass areas hedgerows, trees and shrubs.
      • Operating machinery and equipment associated with sports pitch and grounds maintenance as instructed.
      • Ensuring the machinery and equipment is used correctly and kept clean, and when not in use put back to appropriate storage locations.
      • Preparing to work at the Club’s facilities and other leisure sites as hours and day shifts require, these can include evenings, weekends and Bank Holidays.
      • Representing the Club in a professional manner. This is a high-profile role; therefore, you must present with a clean and smart appearance at all times. Club uniform and PPE will be provided by the Club which must be worn on duty.
      • Attending industry training courses as instructed by the Head of Maintenance and Facilities and the Pitch and Grounds Manager to maintain and develop the technical skills required for the post.
      • Other duties and responsibilities as required by line manager
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Experience in working on professional sports pitches or amenity horticulture

      • Competent level of numeracy and literacy

      • PA1, 2a and 6 spraying certificates

      • Excellent communication skills

      • Qualified with an NVQ Level 2 in Sports Turf Management or equivalent qualification

      • Detail Orientated

      • Able to work effectively in a team

      • Flexible with regards to your working hours

      Benefits:

      • Complimentary match day ticket

      • Reward and Discount Scheme through our Tech Scheme and Simple Health app

      • Health and Wellbeing benefit scheme

      • 20% Discount in our Retail Stores

      • Volunteering Day - 1 Workday off to support a charity of your choice

      • Travel Season Ticket loan

      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustments

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

      APPLY

      First Team Physiotherapist

      Job Location       Training Ground BR3 1RJ

      Contract Type   Full-time

      Salary/ ROP        Competitive

      Deadline             18th November 2025

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      <br> We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace FC is seeking an experienced First Team Physiotherapist to provide exceptional physiotherapy services to our Men’s First-Team players through:

      • Progressing individual return-to-play pathways, ensuring optimal player recovery and reducing risk of re-injury (orsecondary injury) amongst injured players
      • Maintaining high player availability through the accurate assessment, treatment, and individual programming of non-injured players

      Responsibilities:

      • Lead the planning, delivery, and rehabilitation of Men’s First Team players, ensuring a safe and effective return to training and competition.
      • Design and implement individualised short, medium, and long-term rehabilitation programmes tailored to the player’s stage of recovery and position-specific demands, ensuring integration of the broader interdisciplinary team to enhance player experience and drive performance outcomes.
      • Collaborate across the interdisciplinary team to establish and refine individualised injury prevention strategies for players.
      • Conduct objective testing and data‑informed assessments to monitor player progress across key health and performance variables.
      • Actively participate in and contribute to departmental research initiatives aimed at improving medical outcomes for Crystal Palace Football Club, and the broader football medicine community.
      • Support, mentor, and collaborate across the Crystal Palace Football Club interdisciplinary team, especially with respect to medical care.
      • Communicate effectively with the Head of Medical to ensure they are kept up to date on all medical matters relating to Men’s First Team players.
      • Design and deliver daily tailored rehabilitation sessions—both one-to-one and small-group—in the gym and on the pitch for injured players.
      • Liaise closely with all Sport Science and Medical team members to ensure the delivery of a service which inspires player performance through individualised care and positive connection.
      • Lead and support continual enhancement of injury prevention strategies, rehabilitation protocols, ensuring alignment with evidence-informed best practice in elite sport.
      • Produce phase-specific rehabilitation plans (daily, weekly, medium/long term) and share with key stakeholders.
      • Review and provide your clinical opinion on the management of all Men’s First Team injuries as required by the Head of Medical.
      • Lead on the rehabilitation of injured players as required by the Head of Medical.
      • Accompany players to medical appointments as required.
      • Carry out departmental administration tasks as required.
      • Produce daily and weekly rehabilitation plans for sports science and medicine staff
      • Develop the rehabilitation hub of the Crystal Palace Football Club athlete data management system.
      • Maintain the highest standards of clinical governance within a sporting environment, including (but not limited to) the maintenance of accurate and up-to-date clinical notes in keeping with HCPC regulations, participating in After-Action Reviews for all significant events, and updating medical processes in line with evidence-based practice.
      • To facilitate and participate in a programme of Continuing Professional Development specific to the needs of Premier League medical and sports science staff.
      • Attend all fixtures as required (according to the staff rota and department needs).
      • Other duties and responsibilities as required by line manager.
      • Uphold and promote the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Minimum of 5 years’ post-graduate experience
      • BSc in Physiotherapy
      • Postgraduate qualifications in Sports Medicine / Strength & Conditioning / Sport Science (MSc/PhD) – or working towards.
      • HCPC and CSP registration
      • Up-to-date ATMMIF qualification
      • Proven ability to design and deliver individualised return‑to‑play programmes for elite athletes.
      • Demonstrated experience in leading the full rehabilitation process from acute injury through to return to competition.
      • Experience of working within an interdisciplinary environment in a professional sports setting, preferably football
      • Significant experience in the assessment, treatment and management of professional athletes, preferably including football players
      • Significant experience of planning and delivering gym-based rehabilitation strategies
      • Significant experience of using clinical and pitch-based objective measures to inform clinical decision making in rehabilitation
      • Knowledgeable of current sports injury research
      • Knowledgeable in the assessment, treatment and diagnosis of sports injuries
      • Comprehensive knowledge of rehabilitation and injury reduction strategies
      • Be flexible to support evening, weekend, and match‑day rehabilitation and recovery needs when required.

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Discounts in various gyms through GymFlex
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance that increases every year of service

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY

      Head of Academy Operations

      Job Location:      Academy Training Ground BR3 1NZ

      Contract Type:   Full-time

      Salary/ ROP:       Competitive

      Deadline:             26th November 2025

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      <br> We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      To work alongside the Academy Director to implement the Academy Performance Plan and drive progress toward the Academy’s strategic objectives.

      Responsibilities:

      • Ensure strict compliance with the Premier League Youth Development rules and PGAAC standards – ensuring each department is aware of annual rule changes that may impact them.
      • Lead the creation and management of the Academy Performance Plan.
      • Be the main point of contact for PGAAC when it comes to the annual Academy audit and ensure the CASA system is updated.
      • Along with the Academy Director, directly line manage the Academy departments; managing their KPIs and measuring their performance.
      • To be the main point of contact for all concerns/inquiries related to players and to manage and resolve them as appropriate.
      • Support Academy Departments in creating, developing and reviewing their departmental KPIs, ensuring that they remain challenging but attainable.
      • Work with the Finance department to oversee the Academy budget.
      • Monitor the Academy staff expense submissions to ensure compliance with the club’s policy.
      • Ensure all home fixtures, from U9 – U21, are run efficiently.
      • Work with the Academy Operations & Administration Manager and the Academy Administrator to ensure all hotels and transport are booked for away fixtures.
      • Along with the Academy Operations & Administration Manager, lead on the Academy Tours & Tournaments programme.
      • Collaborate with the finance team to ensure the effective use of the purchasing system for the Academy.
      • Be a part of the Academy Management Team and club’s Technical Board – prepare meeting slides for discussion by senior club management.
      • Work closely with 1st Team Administration and Operations staff in the smooth transition of Players between PDP and 1st Team squads.
      • Demonstrate leadership by actively contributing to the EDI Strategy and Delivery Plan, guiding, and motivating the team to take actionable steps towards achieving EDI objectives.
      • Establish and drive EDI targets for your department, ensuring measurable progress and accountability.
      • Conduct regular EDI reviews to ensure new projects procedures and strategies are inclusive, equitable, and aligned with CPFC’s values.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • Previous experience as a strategic leader in a football Academy
      • A deep knowledge of the Premier League Youth Development Rules
      • A passion for youth development
      • Experience of overseeing the PGAAC audit process

      Benefits:

      • Complimentary match day ticket
      • Reward and Discount Scheme through our Tech Scheme and Simple Health app
      • Health and Wellbeing benefit scheme
      • 20% Discount in our Retail Stores
      • Discounts in various gyms through GymFlex
      • Volunteering Day - 1 Workday off to support a charity of your choice.
      • Travel Season Ticket loan
      • Holiday allowance: 25 Days

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.<br> <br> If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a basic DBS check, as necessary.

      APPLY

      Casual roles
      Match day - Casual roles

      If you have a passion for working in a dynamic environment and delivering exceptional service, we would love to have you on board. Our Matchday roles offer an incredible opportunity to contribute to the memorable experiences of our fans and guests. The available roles are as follows:

      Available Roles:

      To apply, please email application@cpfc.co.uk with your CV and subject the role that you are applying for and we will email you once we have the confirmed dates for the next recruitment day.

      Join us in creating unforgettable experiences for our fans and guests at Crystal Palace FC! Apply today to secure your chance to be part of our Matchday team for all home games, including Europa League.

      Academy Host Family Provider

      Location: Within three miles (15 minutes), easy access to Academy Training Ground, BR3 1RJ

      Remuneration: £25 per player/per night

      Closing date: Ongoing

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites – our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace Football Club are currently seeking host family providers to support our Academy players who will be required to live away from home to fulfil their education and football training at our club.

      This provision supports our young people’s holistic experience and will enable them to reach their full potential.

      The host family provider will help fulfil the club’s duty of care with regard to our young people by ensuring homely accommodation is provided throughout the season to our young people who require it. Our placements vary from one-night stays to five-seven nights per week and we are looking for host families who can offer either of these placement types to our young people aged between 15–21-years-old.

      Requirements and responsibilities

      • Provide a homely and friendly environment for our young people.

      • Support our young people by teaching them basic independent living and self-care skills such as washing, cooking and cleaning up after themselves. Provide meals in line with nutritional guidance from the Academy. Accommodation has access to public and local amenities with good transport links to the Academy training ground.

      • Report any welfare concerns to the Academy Safeguarding and Welfare team should they occur.

      • Include our young people in family life as much as they feel comfortable with.

      • The club will regularly inspect and visit the placement during the season.

      • The club will provide further guidance to host families, young people and their parents explaining what would be expected of them.

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects host families to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service (DBS) check and risk assessments prior to a placement commencing.

      Any other person who resides in the household or has regular contact will also legally be required to complete an enhanced DBS. Host Families will be required to attend safeguarding training and workshops (if necessary) arranged by the Academy.

      Essential requirements and skills:

      • Provide the young person with a suitable and safe environment.

      • Provide the young person with their own double size bedroom.

      • Excellent communication and listening skills and ability to build trusted working relationships.

      • Able to cope with the young person’s flexible schedule throughout the football season.

      Desirable knowledge, experience and skills:

      • Experience and knowledge of working with young people.

      • An understanding of the emotional impact and well-being challenges that academy/ professional life may bring.

      • Child-focused approach.

      • Ability to promote and demonstrate anti-discriminatory practice.

      • Capacity to accommodate more than one player.

      As part of the recruitment process the club would need to conduct a number of home visits to determine the suitability and ensure the home meets the requirements for hosting young players within the Academy.

      If you feel you are able to support some of our young players please send an email to host.familyenquiries@cpfc.co.uk to express your interest.

      Deputy Safety Officer (Casual)

      Job Location       Selhurst Park Stadium, SE25 6PU

      Contract Type    Casual (0-hours)

      Salary/ ROP        Competitive

      Who we are:

      We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

      <br> We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

      About this role:

      Crystal Palace FC is looking for an experienced  Deputy Safety Officer to join our team. This is a Casual role and is essential in ensuring the safety, security, and wellbeing of all individuals within the stadium during matchdays. The role requires a proactive and strategic approach to security management and a commitment to maintaining high standards in all aspects of stadium safety.It will require flexibility to work on weekdays and weekends.

      Responsibilities:

      • Working as a Deputy Safety Officer, proceeding support in the Control Room and from the stands.
      • Manage the coordination of stewarding and security personnel across all stands and entry points, ensuring the smooth flow of spectators and adherence to safety protocols.
      • Reviewing all stewarding and make any appropriate recommendations to the Club for consideration.
      • Responsible for Briefing all Stand managers on Matchdays
      • Evaluating the performance of the Stand Managers, Senior Stewards, Stewards and any specialist Stewards and initiate any remedial or other action that may be required.
      • Inspect stand prior to match day to ensure that it is functional and safe for all guests and visitors
      • Ensuring that all medical support and first aid rooms are ready and in place for match day
      • Working as Match Day Deputy Safety Officer from the Control Room and handle any issues and occurrences in compliance with the local authority
      • Monitoring stewarding levels on a match day to ensure effective equitable distribution of staff commensurate with the Safety Certificate.
      • Other duties and responsibilities as required by line manager.
      • Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

      Experience, Skills and Qualifications:

      • NVQ Level 4 in Spectator Safety Management or equivalent.
      • Proven experience in a similar role, preferably within a large stadium or event venue.
      • Strong leadership, communication, and organisational skills.
      • In-depth knowledge of safety and security regulations and best practices.
      • Ability to remain calm and decisive under pressure, with excellent problem-solving skills.
      • Proficiency in the use of security technology, including surveillance systems and communication tools.
      • Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required.
      • A strong commitment to upholding safety standards and ensuring the smooth and secure operation of all club activities and events.

      Our commitment to Equality

      At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

      We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

      Reasonable Adjustment

      We are proud to be a Disability Confident Committed employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

      If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

      Safeguarding

      Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.

      APPLY