Disabled supporters - Crystal Palace F.C.

Ticket information

The club offers tickets in all stands for disabled supporters.

There are currently 128 spaces available for wheelchair users, and the majority of these can be found on a raised platform with 14 situated pitchside. Spaces for wheelchair users can be found on a raised platform in the visiting fans' section for opposition supporters.

Disabled supporters will be charged the relevant age band for their age and for the appropriate area of the ground, but their personal assistant gains free admission.

Sensory Room Enquiries

At Selhurst Park there are two sensory rooms available for use on matchday, one located Pitch side (only accessible via stairs) and an enclosed sensory room located in the Whitehorse lane end.

If you wish to confirm your interest in attending matches in the Club’s Sensory Rooms, please complete and submit the form below.

Collecting this information will help us ensure any specific access requirements are catered for and help us deliver the best match-day experience possible.

Sensory Room enquiry form

How to buy tickets

If you are already registered as a disabled supporter with the club, and would like to purchase a Season Ticket or matchday tickets for the accessible seating areas, you can do so by going online here or by calling the Box Office on 0333 360 1861 (Mon-Sat 09:00-17:30; calls to this number are charged at a local rate and included in the vast majority of mobile and landline packages).

If you are not currently registered as a disabled supporter with the club and would like to purchase tickets or find out more information regarding our accessible tickets, please contact our dedicated Disability Liaison Office Rhianna Odartey either by email dlo@cpfc.co.uk or call 0208 768 6000.

Matchday information and accessible facilities

A dedicated steward will meet you upon entry to guide you through the turnstile and answer any questions about your matchday experience at Selhurst Park.

Both home and visiting supporters can use accessible toilets inside the stadium.

The Club Shop is accessible for all fans and has a low-level serving counter.

Catering kiosks in the home and visiting sections have low-level serving counters and so are fully accessible.

We provide audio commentary headsets for blind or visually impaired supporters, with commentary provided by Roger Dickson and his team of dedicated commentators.

Ticket information

The club offers tickets in all stands for disabled supporters.

Disabled supporters will be charged the relevant age band for their age and for the appropriate area of the ground, but their personal assistant gains free admission.

Sensory Room Enquiries

At Selhurst Park there are two sensory rooms available for use on matchday, one located Pitch side (only accessible via stairs) and an enclosed sensory room located in the Whitehorse lane end.

If you wish to confirm your interest in attending matches in the Club’s Sensory Rooms, please complete and submit the form below.

Collecting this information will help us ensure any specific access requirements are catered for and help us deliver the best match-day experience possible.

Sensory Room enquiry form

How to buy tickets

Matchday information and accessible facilities

A dedicated steward will meet you upon entry to guide you through the turnstile and answer any questions about your matchday experience at Selhurst Park.

Both home and visiting supporters can use accessible toilets inside the stadium.

The Club Shop is accessible for all fans and has a low-level serving counter.

Catering kiosks in the home and visiting sections have low-level serving counters and so are fully accessible.

We provide audio commentary headsets for blind or visually impaired supporters, with commentary provided by Roger Dickson and his team of dedicated commentators.

Matchday travel guide for visitors

Please click here for our full visitor guide and travel information. Please note this is general information, and that information for disabled supporters is found specifically on this page.

Car Parking: Blue Badge Holders

For disabled supporters who are attending a Premier League home fixture at Selhurst Park, there are a small number of disabled badge holder bays available in Sainsbury’s car park which is located next to the stadium. These bays are occupied on a strictly first come, first served basis.

Drop-off can be arranged through council transport services. To arrange this, please click here for Croydon council's website and click here for Bromley council's.

Accessibility improvements

Crystal Palace Football Club completed a comprehensive building programme at Selhurst Park stadium which improved stadium accessibility, facilities for disabled supporters and substantially increased the number of wheelchair bays and easy access seating for all supporters.

The measures provide better facilities for all spectators with accessibility needs and were devised in consultation with the club’s Disabled Supporters Association, the Premier League and Palace for Life Foundation.

Work followed extensive consultation with stadia experts and other independent experts to ensure the club improved accessibility within the guidelines of the Accessible Stadia Guide by the beginning of the 2017/18 season, as agreed by the Premier League clubs, and in line with equalities legislation.

There is improved access throughout the stadium and work included:

Wheelchair spaces around the ground in the Arthur Wait, Holmesdale, Main Stand and Whitehorse Lane boxes, taking total capacity from 63 to 128
289 easy access seats
Improved amenity seating
New ambulant toilet facilities and improvements and refurbishment of existing facilities
Ambulant toilet facilities across the stadium
A new full-size changing room for disabled supporters and a secondary smaller changing room
A new accessible sensory room for supporters with autism or sensory impairments
A second sensory room with pitch view*
A new ramped access to the club's main reception
Accessibility to the Fanzone
A phased further development plan to meet accessibility needs

*Please check availability before attending the match

Around 600 seats were removed, including 200 occupied by Season Ticket holders in 2016/17, to allow the work to be carried out. All supporters affected by the changes were offered new seats and were recouped with some additional seating in other areas of the stadium.

We also update the accessible access information on our website to include a more detailed access statement and publication of our Accessibility Strategy.

We are committed to providing the best possible matchday experience to all supporters and visiting fans and to meeting equalities in a challenging older stadium which has been the club’s home since 1924.

The stewards were fantastic and very helpful in every aspect.
—Desmond Flood, visiting personal assistant

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