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SUPPORTERS WITH DISABILITIES

Crystal Palace fans Selhurst park.jpg

Supporters With Disabilities: Ticket Information

The club offers tickets for disabled areas in all stands. 

There are currently 128 spaces available for wheelchair users, and the majority of these can be found on a raised platform with 14 situated pitchside. Spaces for wheelchair users can be found on a raised platform in the away section for opposition supporters.

Disabled supporters will be charged the concession ticket rate for the appropriate area of the ground, but their personal assistant gains free admission.

How To Buy Tickets

If you would like to purchase a season ticket or match day tickets for the new accessible seating areas, you can do so by calling the Box Office on 08712 000071 (Mon - Fri 8.30am - 5pm; calls to this number are charged at 10p per minute plus network charges).

Alternatively you can contact our dedicated Disability Liaison Officer Pam Groves on 0208 768 6080 or email pam.groves@cpfc.co.uk.   

Matchday Information & Accessible Facilities

A dedicated steward will meet you upon entry to guide you through the turnstile and answer any questions about your matchday experience at Selhurst Park.

Both home and away fans can use accessible toilets inside the stadium.

The club shop is accessible for all fans and has a low-level serving counter.

Catering kiosks in the home and away sections have low-level serving counters and so are fully accessible.

We provide audio commentary headsets for blind or visually impaired supporters, with commentary provided by Roger Dickson and his team of dedicated commentators.

Matchday Travel Guide For Visitors

Please click here for our full Visitor Guide and travel information.

Car Parking: Blue Badge Holders

Car parking is available in dedicated disabled parking bays in Sainsbury's car park (next door to Selhurst Park) on a first come, first served basis.

Drop-off could be arranged through council transport services; to arrange see the links below to Croydon and Bromley councils.

Accessibility Improvements

Crystal Palace Football Club has completed a comprehensive building programme at Selhurst Park Stadium to improve our stadium accessibility, disabled facilities and substantially increase the number of disabled wheelchair bays and easy access seating for all supporters.

The new measures provide better facilities for all spectators with accessibility needs and has been devised in consultation with the Club’s Disabled Supporters Association, the Premier League and the Palace for Life Foundation.

Work followed extensive consultation with stadia experts and other independent experts to ensure the Club improved accessibility within the guidelines of the Accessible Stadia Guide by the beginning of the 2017/18 season, as agreed by the Premier League clubs, and in line with equalities legislation.

The work provides improved access throughout the Stadium and includes:

• Disabled wheelchair spaces around the ground in the Arthur Wait, Holmesdale, Main Stand and Whitehorse Lane boxes, taking total capacity from 63 to 128
• 289 easy access seats
• Improved amenity seating
• New disabled toilet facilities and improvements and refurbishment of existing facilities
• Ambulant toilet facilities across the stadium
• A new full-size disabled changing room and a secondary smaller disabled changing room
• A new accessible sensory room for supporters with autism or sensory impairments
• A second sensory room with pitch view* 
• A new ramped access to the club main reception
• Accessibility to the Fanzone
• A phased further development plan to meet accessibility needs

*Please check availability before attending the match

Around 600 seats have been removed, including 200 occupied by season ticket holders last season, to allow the work to be carried out. All supporters affected by the changes were offered new seats and were recouped with some additional seating in other areas of the stadium.

We have also been improving the accessible access information on our website which includes a more detailed access statement and publication of our Accessibility Strategy.

We are committed to providing the best possible matchday experience to all supporters and away fans and to meeting equalities in a challenging older stadium which has been the Club’s home since 1924.

Recent Feedback

Dear Sir & Madam,

Just a note to thank you and your club for providing such a fantastic day out for my young autistic supporter, we attended the Stoke game on Saturday and from start to finish everyone we met was a credit to your club, the stewards were fantastic and very helpful in every aspect, a lot of so called bigger clubs throughout the UK would do well to take a leaf out of Palaces book! To top it off a last gasp winner! Thank you again and good luck for the rest of the season, I'm sure we will be back to support the club at every opportunity,

Best regards,

Desmond Flood.