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      Do you have a visitor section/guide with key information on about visiting Selhurst Park?
      How do I buy match tickets?

      Only Members and Season Ticket holders are able to purchase tickets.

      You can find out more about purchasing tickets here.

      Can I bring a bag into the stadium on matchdays?

      A bag/backpack small enough to fit under your seat will be allowed into the ground subject to a full search at the turnstiles

      If anything is not allowed into the ground you will be able to leave it securely at the Information Centre by Entrance 9. This service is free of charge.

      The Information Centre opens three hours prior to kick-off and will close approximately half an hour after the final whistle.

      Can I bring my own food and drink into the stadium?

      Supporters are permitted to bring homemade picnic-style food into the stadium as well as one 500ml factory sealed bottle of soft drink/water.

      Children’s refillable drink bottles and thermos flasks containing hot drinks will be permitted at the discretion of the safety officer, however outside catering is not allowed unless it has been purchased from the Fanzone.

      Can I bring an umbrella into the stadium?

      Small umbrellas are permitted. Large ones must be left at the Information Centre beside the Fanzone.

      I am blind or partially sighted, do you provide audio commentary of the match?

      Yes, we provide a complimentary audio commentary service which can be accessed from anywhere inside the stadium.

      In order to arrange a radio and headset please contact our Disability Liaison Officer on 020 8768 6080 or email

      Can I bring a baby to a game at Selhurst Park?

      Children under the age of two are not permitted to attend games at Selhurst Park unless written authorisation from the Matchday Safety Officer has been issued ahead of the game. All requests should be made via the following email address:

      Children over the age of two are permitted to attend games, but they must have a valid ticket.

      Do the club have stadium tours available for supporters?

      Yes. Crystal Palace stadium tours can be booked by clicking here.

      Please email if no available dates suit you. Attendees with accessibility requirements should also email detailing their requirements.

      Alternatively, some Premium Matchday Packages include a tour. For more information contact or explore our Premium Matchday Packages further by clicking here.

      How can I get a message on the big screen, read out in the stadium, or in the matchday programme?

      If you wish to organise a half-time screen message, please contact stating which game you intend the message for, and provide us with a message and photo to display.

      Please also provide us with a contact number so that our accounts team can contact you to take a £15 payment.

      Please note the screen is only visible from certain areas of the ground, so if you advise us where you will be sitting, we can confirm whether you will be able to see the screen or not. The cut-off time is seven days before a game.

      PA messages are free of charge. Email with your message and state which game you want the message to be read out at. The cut-off time is seven days before a game.

      Limited spaces on the programme messageboard are available for free.

      Please email with an image and message of 30 words or fewer and state the fixture you would like your message to be printed for.

      How can I arrange a mascot place on a matchday?

      Mascot places are available for children aged 5-14 and spaces are limited. To enquire about availability and for all information, please contact Liam on 020 8768 6004 or email

      My car has been towed on a matchday near Selhurst Park. What can I do?

      Enter your car registration via this link to help find its location.

      How do I report abuse on a matchday?

      Crystal Palace F.C. is committed to promoting equality and diversity across the whole club including its players, staff and supporters. We want to ensure that the environment on a matchday is welcoming to all, and that supporters feel safe.

      We will not tolerate racial or homophobic chants or discriminating comments towards a particular individual or group of individuals at Selhurst Park.

      You can report discrimination on a matchday by using the Anti-Social Behaviour Text Alert Service.

      The service is simple to use. If you are witnessing anti-social behaviour close to you, whether it be foul language, abuse of any sort, people blocking your view or anything else that is causing upset or offence, just send us a text message.

      The number is 07507 477 669 (+44 7507 477 669).

      Please include as much relevant information as possible, for example: FOUL LANGUAGE, RACISM, SMOKING, STANDING, HOMOPHOBIA etc. Please include the stand, block, row and seat number you are in, and also identify the location of the anti-social behaviour, being as precise as possible.

      For example, text the keyword and any additional detail: eg. FOUL LANGUAGE - I'm in the Main Stand, Block C, Row 12, Seat 22. Man in blue hat and black leather jacket, shouting abusive chants towards a player.

      Your text message can also be anonymous and all information will be treated in confidence. Please state if you wish to remain anonymous in your message.

      Security staff will make every effort to deal with the issue. If they are unable to resolve the issue, each text will be followed up and investigated by a CPFC staff member.

      Each text message costs one standard message at your network rate.

      You can also contact your nearest steward to report issues. They will do their best to help.

      Can I move my seat?

      No. This was only possible between the Keep your Seat deadline and the Season Ticket Phase 3 general sale during summer.

      Should I have a Season Ticket card?

      In line with Premier League guidelines, all Season Ticket and match tickets at Selhurst Park are digital - with entry gained to the stadium using a smartphone.

      Are there other ways to attend than Season Tickets?

      Details of a range of Membership products which enable access on a match by match basis are available here.

      How do I update details in my account?

      If you need to update your personal details on your ticketing account, please follow the below steps:

      1. Login to your account
      2. Click on your name at the top of the screen
      3. Click on personal details
      4. Click edit at the bottom of My Profile
      5. Update your details
      6. Press Save Updates at the bottom of the screen
      I can't find my ticket in my Apple Wallet on iOS 15. What should I do?

      iOS 15 users, if you cannot find you ticket in your Apple Wallet, please scroll to the bottom and click on hidden passes. In their please find your pass, press it and select unhide. Alternatively go to settings > wallet & Apple Pay > turn off Hide Expired passes.