Palace’s first-ever European journey continues in April against the Serie A giants, who have reached two of the Conference League’s four previous finals.
The second leg of the tie, which will be played at the Artemio Franchi Stadium in Florence, is scheduled for Thursday, 16th April (21:00 CET local time / 20:00 BST).
Following negotiations with Fiorentina and the local authorities, we are pleased to confirm we have managed to secure an additional 200 away tickets. Our away allocation is therefore approximately 1,200 tickets.
Supporters must read the information in full below before purchasing their ticket.
Important information
Tickets will be issued to each individual ticket holder via PDF print at home ticket. All emails will be sent from ticketsandinfo@cpfc.co.uk.
Each ticket will include – as listed on each supporter’s passport – the purchaser’s name, date of birth, passport country of issue, and gender. All of these details are required by Italian law in order to obtain a ticket.
All supporters will be required to take their passport to the stadium. There will be strict stadium perimeter ticket checks, where all supporters will be required to show the passport which matches the details on their ticket.
Supporters who do not have their own passports at this ticket checkpoint will be refused entry to the stadium perimeter. If the supporter’s passport does not match the details on their ticket, they will also be refused entry to the stadium perimeter.
More details with regards to where ticket checks will take place, and how Palace supporters are advised to travel to the match, will be made available prior to the fixture.
Attendance
It is strongly recommended that you only purchase a ticket if you are certain you can attend the game.
Tickets are strictly non-transferrable. Anyone found transferring tickets without the club’s consent will be banned from purchasing for future European fixtures.
Any supporter not using their ticket for this fixture may be blocked from purchasing future away tickets for European fixtures. All ticket entries will be checked after the fixture has been played.
We understand that circumstances can change after you have purchased a ticket; in this instance, please contact the Box Office as soon as possible.
Sales Phases
Please note all sales phases are subject to availability. One ticket per client reference number.
- Phase 1: Thursday 2nd April, 10:00 via all methods
Season Ticket Holders and Members with 12,500+ Loyalty Points
- Phase 2: Thursday 2nd April, 12:00 via all methods
Season Ticket Holders and Members with 11,500+ Loyalty Points
- Phase 3: Thursday 2nd April, 14:00 via all methods
Season Ticket Holders and Members with 10,500+ Loyalty Points
- Phase 4: Thursday 2nd April, 16:00 via all methods
Season Ticket Holders and Members with 9,500+ Loyalty Points
If tickets remain after this, more sales phases will be announced. These phases would begin on Tuesday, 7th April.
Pricing
Tickets will be priced at £17.50 each for all age categories.
Disabled supporters
Supporters who are registered disabled with the club will receive a free Personal Assistant ticket.
Disabled supporters, and supporters who would like to sit during the game, will need to call the Box Office to purchase appropriate seats.
Please note that Personal Assistant tickets are only valid when the disabled supporter also attends. Any Personal Assistant attending without accompanying a disabled supporter will automatically be banned from purchasing future away tickets for the remainder of the season.
Private chartered flight
We were pleased to confirm last week that, to ensure supporters have a convenient way of attending the game in Florence, a number of packages are available for a private chartered flight trip.
Full details of available packages can be found here.
Home leg tickets
The home leg of the tie will be played at Selhurst Park the preceding Thursday (9th April, 20:00 BST), with tickets now sold out.
A small number of tickets may be released at 13:00 BST on Friday, 3rd April, once current requests have been processed. Additional tickets may also be released or returned by supporters ahead of the match. Find out more here.
In addition, there are a range of Premium lounges you can book (no Membership required) for the match, all of which offer modern dining and inclusive drinks throughout your night, with prices starting from £234 inc. VAT. Explore these packages now or speak to a member of our team today to start your planning.
Match Details
ACF Fiorentina v Crystal Palace
- Thursday, 16th April
- 21:00 CET local time / 20:00 BST
- Artemio Franchi Stadium
- UEFA Conference League quarter-final, second leg
