Going to the game?: Palace v Ipswich Town matchgoers' guide

Information

7 hours ago

Crystal Palace host Ipswich Town on Saturday (15:00 BST) afternoon as we return to Premier League action against the Tractor Boys.

If you're going to the game, please check this guide – which will be kept up-to-date with the latest matchday information – before travelling.

Ticket Resale

The only way to now buy a ticket for this match is via our resale platform, which opened to qualifying supporters on Monday, 7th September.

If you are a Season Ticket Holder who can't make this match, don't let your seat go to waste: find out how to resell your match ticket by following the steps listed here.

Season Ticket+ Holders and Members can purchase resold tickets if available here.

Check for tickets

As a reminder, due to new Premier League regulations being introduced for the 2026/27 season, there are some small changes to how supporters are able to purchase and transfer tickets for home matches in the upcoming campaign.

Full details of the changes made to ticket transfer can be found below.

Changes to home ticketing for 26/27

Before travelling to the stadium

As always, all ticket holders are kindly reminded to please download your match tickets as soon as possible to your iOS, Google or Android ticket wallet to ensure smooth access to the stadium, and to arrive early. You can find out how to download your ticket here.

Season Ticket Holders should please ensure that the pass in your phone wallet is for this fixture (Crystal Palace v Ipswich Town), and does not show the details of a previous fixture.

To download your tickets via the Official Crystal Palace App, please follow the steps below:

Open the Crystal Palace app and login using the account registered to your ticket.
Click the ‘MORE’ button on the bottom right.
Click ‘TICKETS’.
Click ‘ACCESS FAN WALLET’.
Click on your ticket to this game.
Click ‘Add to Apple Wallet’ or ‘Add to Google Pay’.
Follow the on-screen instructions.

Once your ticket is stored in your mobile device's digital wallet, you will not need internet access for it to work at the turnstiles, but your device will need to be switched on.

Entering the Stadium

Turnstiles at Selhurst Park will be open at 13:00 BST – two hours before kick-off.

As with our previous two home games, supporters in certain parts of the ground might notice a new kind of turnstile in operation at their usual entrance to Selhurst Park.

These new turnstiles have a screen with the below instructions:

As per the above diagram, should your ticket be in your digital ticket wallet, you can simply tap your mobile device at the top of the screen before entering.

Train services

There will be a normal football match service at Norwood Junction and Thornton Heath stations for this fixture, with additional services calling at Selhurst.

Supporters are, as always, advised to check the latest information via TFL before they depart for the ground, and leave plenty of time for your journey.

Bag restrictions

A reminder that supporters can only bring a bag that is no larger than A4 into the Stadium:

Height 297mm (11.7 inches)
Width 210mm (8.27 inches)
Depth 210mm (8.27 inches)

Supporters should be aware that all bags will be subjected to a physical and/or visual search at the stadium entrance. Fans are advised that it is one bag (within the restrictions) permitted per person.

Items larger than the size criteria must be left at the bag drop facility. This is located in the main car park at the information point. This facility will be managed by the Crystal Palace staff and following feedback from supporters will be free of charge.

The facility opens 3 hours before kick-off and closes 45 mins after final whistle.

Crystal Palace FC accepts no responsibility for loss or damage, items left at owners’ risk and all bags will be subject to security search.

Changes at Selhurst Park

As work continues on our Main Stand redevelopment, there have been a number of changes around the ground as you return for the 2026/27 stadium.

Please note due to the construction, there will be no Fanzone in operation.

However, supporters are encouraged to arrive early and head inside the stadium to soak up the pre-match atmosphere. A range of activities and entertainment will be available ahead of kick-off, giving supporters the chance to get settled in and enjoy the build-up.

A full breakdown of the changes at Selhurst Park can be found here.

New shops

With the Main Stand redevelopment works meaning we no longer have a dedicated Fanzone matchday shop, however we do have alternative shops whilst at Selhurst Park – with a new one located in the Main Stand.

In addition, our matchday-only Club Shop will once again be open inside the Holmesdale Road Stand.

Both of the new locations will have a selection of Palace merchandise, ranging from the latest shirts and new training wear, to smaller collectable items and souvenirs.

We will also have a new Club Shop trailer open on matchdays. For the opening few games of the season, this will be located at the corner of Holmesdale Road and Park Road, with all supporters able to visit – but please note this may move around the stadium for future matches.

Supporters looking to browse the full Palace shop offering are advised to visit the main Club Shop, which will be open as normal, or buy online.

Full details of the changes to the matchday shops can be found here.

New Power Bank Stations

Four low battery power bank stations have been installed at the ground ahead of the new season, ensuring supporters can stay connected at Selhurst Park.

The stations will be located at;

The Main Stand (Glaziers)
Holmesdale Stand (Upper)
Holmesdale Stand (Lower)
Arthur Wait Stand

Battery power banks will be priced at £4 per hour, up to a maximum of £20/five hours.

Any power banks not returned following use will be automatically charged to the supporters’ credit/debit card that they used when paying at the machine.

Whilst initially four stations will be introduced, we are planning for additional weatherproof units to be introduced in other areas in due course.

Supporters should note that the power banks will not work on mobile devices that have no battery charge at all.

Ticket Reprints

If supporters require a ticket reprint on matchday, dedicated reprint stations are available to use – they will open two hours before kick-off.

The Entrance 9 and Entrance 4 reprint stations will be available for the Ipswich Town fixture.

Accessibility

The club will continue to offer audio descriptive commentary for supporters across the entire stadium, in order for visually impaired fans to follow the match.

For the 2026/27 season, supporters can request audio descriptive commentary and Give Vision Headsets in advance and collect them from the Information Point on matchday, which opens three hours before kick-off.

Requests must be made at least two days before the fixture.

We will be able to update you during the season if any changes should occur.

Keep up-to-date on WhatsApp

We highly recommend following our WhatsApp Channel, a dedicated matchday service for our fans to receive important updates.

To follow Palace on WhatsApp Channels, simply click the link here on a device which has WhatsApp installed.

The Channel will serve as the home of matchday information, ensuring match-going supporters are kept as up-to-date as possible, as well as being sent the latest matchday content, including press conferences, team news and results. Find out more here.

How to Report Abuse

The Premier League and Crystal Palace urge anyone who witnesses abuse to report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

Please include as much relevant information as possible, for example: RACISM, SMOKING, HOMOPHOBIA etc. Please include the stand, block, row and seat number you are in, and also identify the location of the anti- social behaviour, being as precise as possible. Please state if you wish to remain anonymous in your message.

Security staff will make every effort to deal with the issue. If they are unable to resolve the issue, each text will be followed up and investigated by a club staff member. You can also contact your nearest steward to report issues, who will do their best to help.

Anybody found guilty of discriminatory abuse towards any club employee, player, match official or supporter will receive an automatic club ban and may face criminal prosecution. The League and clubs are committed to working with the authorities to bring offenders to justice.

A safe matchday environment for all is vital for protecting the game we love. Thank you for your continued support.

Away fans guide

Away fans can find a stadium guide here.

Match Details

Crystal Palace v Ipswich Town

Saturday, 12th September
15:00 BST
Selhurst Park
Live audio commentary on Palace TV+

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