Going to the game?: Your Palace vs AZ Alkmaar matchgoers' guide

Information

5 Nov 2025

European football returns to Selhurst Park as Crystal Palace host Dutch visitors in AZ Alkmaar this Thursday (6th November, 20:00 GMT).

If you're going to the game, please check this guide – which will be kept up-to-date with the latest matchday information – before travelling.

As always, all ticket holders are encouraged to arrive early to ensure quick access into the Stadium.

All ticket holders are kindly reminded to please download your match tickets to your iOS, Google or Android ticket wallet before travelling to ensure smooth access to the stadium. You can find out how to do so here.

Ticket availability

A limited number of tickets remain on sale for Thursday evening’s historic match at Selhurst Park, with supporters able to purchase up to four per client reference number.

Click here for more information or click here to book tickets.

A small number of Premium Hospitality packages for this match are also available.

Bag policy changes

Supporters are now permitted to bring bags into Selhurst Park, provided that they are small enough to fit safely beneath your seat.

Larger bags will need to be dropped off at the dedicated bag drop facility located in the main car park, at the information point. This facility will be managed by the Crystal Palace staff and is free of charge.

Palace for All

Supporters are reminded that antisocial behaviour of any kind – which includes inappropriate or offensive chanting – is strictly prohibited at Selhurst Park.

Please be mindful of your fellow fans at all times, particularly younger supporters among us, and help us to generate a positive atmosphere to accompany this historic occasion for South London.

A safe and respectful matchday environment for all is vital for protecting the game we love. Thank you for your continued support.

Travel advice

We are currently not aware of any expected train issues on matchday, with local operators reporting a normal service for this game.

Supporters are, as always, advised to check the latest information via TFL before they depart for the ground, and leave plenty of time for your journey.

Parking

Supporters planning to drive should note that no parking will be available in the Sainsbury’s car park ahead of Thursday evening’s match.

Fans should also be aware that Sainsbury's store will close at 17:00 GMT.

Conduct

Crystal Palace would like to remind supporters that acts of discrimination, including inappropriate chanting, violence and entering the field of play, are criminal offences – which can result in criminal convictions and banning orders.

As a club, we are clear that everyone is welcome at Palace. We will not tolerate racial or homophobic chants or discriminating comments towards a particular individual, or group of individuals, at Selhurst Park.

For the safety of all supporters:

It is illegal to use flares, flash bangs and other pyrotechnics at the stadium.
Strong measures remain in place to tackle antisocial and criminal behaviours within the ground, including throwing objects, drug use and discriminatory behaviour.
You must keep off the Selhurst Park pitch at all times. Perpetrators may be prosecuted. Recent pitch invasions have resulted in football bans (both domestically and abroad); police prosecution; and criminal records, which can impact employment, education and international travel.
Supporters are also reminded that smoking and the use of e-cigarettes is prohibited inside Selhurst Park.
Please respect our staff at all times. Abuse of staff will not be tolerated.

Anyone who witnesses abuse should report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

From fans, to stewards and players, we all have a role to play in keeping each other safe on matchdays – so please be mindful of your fellow fans.

Before travelling to the stadium

Supporters are reminded that, ahead of Thursday's game, you will need to download your new pass via the Official Crystal Palace app or the email you have been sent.

Before arriving, please ensure that the pass in your phone wallet is for this fixture (Crystal Palace v AZ Alkmaar), and does not show the details of a previous match.

To download your new pass via the App, please follow the steps below:

Open the Crystal Palace app and login using the account registered to your ticket.
Click the ‘MORE’ button on the bottom right.
Click ‘TICKETS’.
Click ‘ACCESS FAN WALLET’.
Click on your ticket to this game.
Click ‘Add to Apple Wallet’ or ‘Add to Google Pay’.
Follow the on-screen instructions.

Conference League programme

To accompany European football's return to Selhurst Park, we have our second special-edition UEFA Conference League matchday programme!

Featuring another spectacular, collectable glittering foil cover, and another great variety of special Europe-focused features, it’s another vital collectable in our ongoing European adventure.

Plus, we’ve got the full lowdown on our opponents AZ Alkmaar, and an exclusive interview with Netherlands international, and fans' favourite Jaïro Riedewald, with whom we discuss his Selhurst Park playing days, and who we mine for knowledge on our Dutch opponents...

What's more, this edition has all your regular favourites, including Oliver Glasner's latest notes, plus words from Marc Guéhi, Chairman Steve Parish – and more... Trust us – you won’t want to miss it!

You can get your special edition programme from vendors around the ground for just £3.50.

Pre-match light show

Supporters are advised to arrive early to enjoy the full pre-match experience.

Before the entrance of the two teams, at around 19:50-19:55 GMT, there will be a light show containing flashing images, lights and entertainment.

Supporters will receive notice prior to the light show commencing. Any supporters who suffer from light sensitivity should head to the concourses if affected.

Entering the stadium

Turnstiles open at 18:00 GMT ahead of the 20:00 kick-off.

For detailed instructions on how to use your digital ticket to get through the turnstiles, please watch the video below:

Mobile phone chargers are available at the Information Centre on a matchday, should you need to use them to access your ticket.

Fanzone

Our Fanzone will be open from 17:00 GMT ahead of the match, with entertainment, music, refreshments all ready to enrich your pre-match experience.

Our Information Centre will also be open, with staff on hand to advise and assist supporters with queries.

Food & Drink Offers

Don’t forget to arrive early to take advantage of our Early Bird offer: enjoy a discounted burger or pie, plus a beer, available up until 45 minutes before kick-off.

There will also be a 50% discount on hot food following the final whistle, with bars closing 10 minutes following the conclusion of the match.

Please note that Selhurst Park is a cashless stadium. Selhurst Park’s food and drink concourses are cashless – so bring your payment card. Apple Pay and Google Pay are accepted.

Other points to note

Please read our latest supporters' guide here.

Away fans can find a stadium guide here.

Match Details

Crystal Palace v AZ Alkmaar

Thursday, 6th November
20:00 GMT
UEFA Conference League
Selhurst Park
Tickets available here.

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