How do I purchase a Season Ticket?
The quickest and simplest way to purchase a Season Ticket is online. You can also purchase a Season Ticket over the phone by calling 0333 360 1861 or in person at the Box Office.
What is Season Ticket+?
Season Ticket+ is an add-on product for Season Ticket Holders, giving you extra benefits on top of your normal Season Ticket. You can purchase at point of sale, or you can add this at any point throughout the season. For full information please click here.
I am an adult disabled Season Ticket holder and I’m trying to add Season Ticket+ to my Season Ticket, however when I try to change to this the price is showing as a full adult price, and not the concession price. How can I purchase my Season Ticket+?
Unfortunately, we are unable to process an Adult Disabled Season Ticket+ via the standard sales process online.
If you would like to purchase a Season Ticket+ membership please purchase your Season Ticket as a standard Season Ticket, then navigate to our Membership page here and purchase your Season Ticket+ via this method.
I would like to pay for my Season Ticket via the club’s direct debit scheme; when can I do this?
Supporters can pay in monthly 10 instalments from the beginning of phase 2 on Tuesday, 12th May 2026.
You will be able to choose between two payment dates - the 1st or 15th of each month. The first payment for your Season Ticket will be in July.
I have credit on my account, how do I use this to pay for some of my Season Ticket?
Any credit on your account will be automatically deducted from the cost of your Season Ticket. If you are paying for a friend or family member's ticket, and they also have credit available, this will also be automatically deducted.
I am paying for myself and my friend's Season Ticket’s and only want the credit to be allocated to my Season Ticket, how do I do this?
Credits are allocated to the individual supporter’s account.
I don’t want to use my credit against my Season Ticket and would prefer to withdraw this from my account, is this possible?
Unfortunately, any credit on your account must be used against your Season Ticket, unless you decide not to renew your ticket, in which case you can withdraw the credit as cash.
My family member or friend has recently passed away, and they were a Season Ticket holder. How do I inform the club?
We're sorry for your loss. Please call our main reception on 0208 768 6000. They will arrange for one of our ticketing team to contact you to discuss your specific requirements.
I had a student Season Ticket in 25/26 and I am no longer a student, but I can only renew as a student online.
To purchase your Season Ticket at the correct age band, please contact the Box Office either over the phone by calling 0333 360 1861 or in person.
Do you offer student Season Tickets at a discounted rate?
Yes, a discounted Season Ticket is available for supporters who are in full-time education by 1st October 2026, but must be purchased through the Box Office either over the phone by calling 0333 360 1861 or in person.
Please note all student Season Ticket Holders will be required to show proof of their student status by 1st October 2026.
I’ve changed age category and it is still saying I have the same age category as my 25/26 Season Ticket. How do I renew my ticket correctly?
To purchase your Season Ticket at the correct age band, please contact the Box Office either over the phone by calling 0333 360 1861 or in person.
Will my 26/27 Season Ticket be digital?
All 26/27 Season Tickets will automatically be digital mobile tickets.
Supporters who are registered disabled with the club; Seniors; and Juniors can apply for a physical Season Card by completing the form here. The deadline for all card applications is 17:30 BST on Wednesday, 1st July.
Applying for a Season Card does not guarantee that the application will be successful.
I currently have a physical Season Ticket card from a previous season; will it be automatically activated for the 26/27 season?
No, all Season Ticket cards will be deactivated from the end of each season, and all supporters will need to re-apply for a new Season Ticket card here.
If you still require a physical card, you can re-apply by completing an application form.
How do I apply for a physical Season Ticket card?
There are two different applications forms; supporters who are registered disabled with club must use this application form.
All other supporters must use the application forms below.
- Season Ticket Card application form here
- Season Ticket Disabled Supporter Card application here
When will I receive my Season Ticket?
Digital Season Tickets will be available to download in late July, ahead of the season starting.
Season Cards will be sent out around the same time.
If my Season Ticket is not working in my Apple or Google Wallet, or I lose my physical Season Ticket, what should I do?
In both instances, please contact the Box Office. If you have lost your physical Season Ticket, you will be charged £10 to replace.
How do I share my Season Ticket?
It’s really easy to share your Season Ticket with other supporters through the club’s official ticketing website, although restrictions apply.
Season Ticket+ Holders can share their ticket with any supporter. This is a new system only available to Season Ticket+ holders; to read more about Season Ticket+, and how easy it is to transfer your ticket, read our Season Ticket+ FAQs below.
All other Season Ticket Holders can share their ticket with other Season Ticket Holders or Members. You can find out how to share your Season Ticket here.
I am unable to use the online system to transfer tickets, is there another way of doing this?
The Box Office team will happily help you get your online system set up in the close season, however if you choose to ask the Box Office to process this throughout the season, an administration charge of £10 per ticket will be charged.
I need to get my ticket/season ticket reprinted as I do not use digital tickets. Where and how can I do this?
Tickets can only be requested to be reprinted by the ticket purchaser or the ticket owner. There are three different places at the stadium you can do this:
1 The main Box Office.
2. The satellite Box Office at the corner of Holmesdale and Park Road.
3. The satellite Box Office situated next to entrance 9 and Glazier’s bar entrance.
Photo ID must be provided at the time of the request. Reprinted tickets can only be requested on the day of the match.
I’m trying to renew my Season Ticket online, along with my child's Season Ticket. How can I purchase these at the same time?
You can only purchase someone else’s Season Ticket if you have a Friends and Family strong relationship.
To add to your account, you can request to do so online using Account Management. Alternatively, you can email both client references to boxoffice@cpfc.co.uk with the client references; our team will then add the account as strong friends and family.
Please note that if the person you are requesting to do this for is over 18 you must copy this person into the email.
Where are family-priced Season Tickets available?
Family Season Tickets are available in the Whitehorse Lane stand and blocks A & J of the Main Stand, subject to availability.
How do I qualify for a family Season Ticket?
To qualify you must have a minimum of one child to a maximum of two adults. Other combinations also qualify, for example three children and two adults.
Please note to qualify for a family discount you must have at least one full paying adult and one under-18 in the group.
I currently have a family ticket and am trying to add / remove Season Ticket+ to / from my order, how do I do this?
You can amend your family ticket by contacting the Box Office directly. This can be done over the phone by calling 0333 360 1861 or in person.
If adding Season Ticket+, you can also do this after you have purchased your Season Ticket by clicking here.
I want to move my Season Ticket, how do I do this?
If you would like to move your Season Ticket, you can do this during the Season Ticket Holder moving window, beginning Thursday 4th June.
26/27 Season Ticket+ holders will have priority to move their Season Ticket.
It is important to note to move your Season Ticket you must first purchase your current Season Ticket.
I want to become a new Season Ticket holder for the 26/27 season, how do I do this?
We recommend that supporters join the Season Ticket Waiting List. Supporters on the Season Ticket Waiting List will have first option to buy.
The Season Ticket Waiting List costs £10 to join, which will be taken off the price of your Season Ticket when you purchase.
You can join the Season Ticket Waiting List here.
I am a current Season Ticket holder and want to purchase a new Season Ticket for a friend or family member, what should I do?
Purchasing for a friend or family member is really simple once you have added them to your ‘Friends & Family’.
We recommend joining the Season Ticket Waiting List using the account of the supporter you are looking purchase for. Supporters on the Season Ticket Waiting List will have first option to buy before tickets go to general sale.
The Season Ticket Waiting List costs £10 to join, which will be taken off the price of your Season Ticket when you purchase.
You can join the Season Ticket Waiting List here.
Are European and Cup Matches included in my Season Ticket?
No, a Season Ticket just includes 19 Premier League matches. All Cup and European matches must be purchased separately.
Will I be able to purchase my Season Ticket seat for European and Cup matches?
If your seat is available, then you will be given an opportunity to purchase this for European and Cup matches. However, in some instances, certain seats in stadium may not be available, if your seat is one of these seats, you will be notified before we go on sale with tickets and advised of the options available to you.
I am current Season Ticket holder and I have recently been registered disabled, how do I purchase my Season Ticket?
The quickest and simplest way to purchase a Season Ticket is online. Alternatively, you can also purchase a Season Ticket over the phone by calling 0333 360 1861 or in person at the Box Office.
If you have any questions, you can also email dlo@cpfc.co.uk who will help support your purchase.
Do I qualify for a complimentary PA ticket?
To qualify for a complimentary PA Season Ticket, supporters with disabilities must receive the medium to higher rate of disability benefit or P.I.P.
If you aren’t currently registered disabled with the club, please email dlo@cpfc.co.uk and we will be in touch to advise of the next steps.
As a Season Ticket holder for both the Men’s and Women’s teams, am I entitled to a refund for missed games caused by fixture clashes?
If a rescheduled game results in a fixture clash, please email the Box Office at boxoffice@cpfc.co.uk, at least one week before matchday, to inform us which game you plan to attend.
If you choose to attend the Men’s game, you will receive a pro-rata credit for your Women’s Season Ticket.
If you opt to attend the Women’s game, your Men’s Season Ticket must be listed on the club’s official retail platform at least one week before matchday to be eligible for a pro-rata credit.
If your ticket remains unsold or the game does not sell out, the club will still apply the appropriate pro-rata credit to your account, provided the above steps have been correctly followed.
Please note: Any credit issued due to a fixture clash cannot be withdrawn and must be used for future ticket or membership purchases.