Going to the game?: Your Conference League play-off matchgoers' guide

Information

21 Aug 2025

FA Cup winners Crystal Palace host Norwegian Cup winners Fredrikstad this Thursday (21st August, 20:00 BST) evening in our first-ever major European fixture, and the first leg of our UEFA Conference League play-off round tie.

If you're going to the game, please check this guide – which will be kept up-to-date with the latest matchday information – before travelling.

Tickets are still available to Season Ticket holders and Members. The match will also be shown LIVE on Palace TV+.

As always, all ticket holders are encouraged to arrive early to ensure quick access into the Stadium.

Changes to our matchday policies

All supporters are strongly urged to click here to read about changes to our matchday policies at Selhurst Park.

This season, for all home fixtures, the stadium will now open for General Admission ticket holders from 90 minutes prior to kick-off (previously 120 minutes).

We continue to encourage supporters to arrive as early as possible, and visit our Fanzone to enjoy the pre-match buzz surrounding Selhurst Park.

In addition, we have updated our policies regarding the bags and items you can bring into the stadium with you. Please remember that supporters can only bring a bag which is no larger than A4 into the stadium.

Please click here to read more.

Changes at Selhurst Park

Supporters can also click here to find out more about improvements made to the stadium over the summer.

Eagle-eyed supporters attending tonight's game may well spot a number of changes around the ground ahead of our first home match of 2025/26 – as Chief Operations Officer, Jonty Castle, explains more about here.

Before travelling to the stadium

Ticket holders are reminded that, ahead of Thursday's game, you will need to download your pass via the Official Crystal Palace app or the email you have been sent.

Before arriving, please ensure that the pass in your phone wallet is for this fixture (Crystal Palace v Fredrikstad), and does not show the details of a previous match.

To download your pass via the Crystal Palace App, please follow the steps below:

Open the Crystal Palace app and login using the account registered to your ticket.
Click the ‘MORE’ button on the bottom right.
Click ‘TICKETS’.
Click ‘ACCESS FAN WALLET’.
Click on your ticket to this game.
Click ‘Add to Apple Wallet’ or ‘Add to Google Pay’.
Follow the on-screen instructions.

First European programme

We've a very special edition of the Crystal Palace matchday programme with which to start 2025/26 – available now!

Make sure you get your special edition programme, for what hopefully proves to be the first of many European nights at Selhurst Park!

Inside, we've got the full lowdown on our opponents Fredrikstad; what the Conference League will entail; plus exclusive interviews with supporter group CPFC Norway, and with Palace's former Norwegian Player of the Year, Jonathan Parr.

Plus, this edition has your regular favourites including Oliver Glasner's latest notes, plus words from Marc Guéhi, Steve Parish – and more...

You can get your special edition programme from vendors around the ground for just £3.

Find out more

Pre-match light show

Supporters are advised to arrive early to enjoy the full pre-match experience.

Before the entrance of the two teams, there will be a light show containing flashing images, lights and entertainment.

Supporters will receive notice prior to the light show commencing. Any supporters who suffer from light sensitivity should head to the concourses if affected.

Entering the stadium

Turnstiles open at 18:30 BST ahead of the 20:00 kick-off.

For detailed instructions on how to use your digital ticket to get through the turnstiles, please watch the video below:

Mobile phone chargers are available at the Information Centre on a matchday, should you need to use them to access your ticket.

Fanzone

Our Fanzone will be open from 17:00 BST ahead of the match, with entertainment, music, refreshments all ready to enrich your pre-match experience.

Our Information Centre will also be open, with staff on hand to advise and assist supporters with queries.

The Selhurst Park club shop is open from 09:00 today.

Food & Drink Offers

Don’t forget to arrive early to take advantage of our Early Bird offer: enjoy a discounted burger or pie, plus a beer, available up until 45 minutes before kick-off.

There will also be a 50% discount on hot food following the final whistle, with bars closing 10 minutes following the conclusion of the match.

Please note that Selhurst Park is a cashless stadium. Selhurst Park’s food and drink concourses are cashless – so bring your payment card. Apple Pay and Google Pay are accepted.

Selhurst audio system

Off the back of a successful trial of a temporary audio system at Selhurst Park, the club have now invested in a new permanent audio system.

Between now and Christmas, a phased approach will be undertaken to start bringing stands live with this new system, beginning with the Main Stand in mid-September.

In the short-term, including at tonight's match, supporters will initially hear the old audio system – but this will change in each stand as the installation process is ramped up.

Thank you for your patience as this installation progresses.

Palace for All

Crystal Palace would like to remind supporters that acts of discrimination, including inappropriate chanting, are criminal offences which can result in criminal convictions and banning orders.

As a club, we are clear that everyone is welcome at Palace. We will not tolerate racial or homophobic chants or discriminating comments towards a particular individual, or group of individuals, at Selhurst Park.

Strong measures remain in place to tackle antisocial and criminal behaviours within the ground, including throwing objects, drug use and discriminatory behaviour.

The Premier League and clubs are urging anyone who witnesses abuse to report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

Conduct

Crystal Palace would like to remind supporters that acts of discrimination, including inappropriate chanting, violence and entering the field of play, are criminal offences - which can result in criminal convictions and banning orders.

For the safety of all supporters, it is illegal to use flares, flash bangs and other pyrotechnics at the stadium.

Supporters are also reminded that smoking and the use of e-cigarettes is prohibited inside Selhurst Park.

Strong measures remain in place to tackle antisocial and criminal behaviours within grounds, including throwing objects, drug use and discriminatory behaviour.

Please respect our staff at all times. Abuse of staff will not be tolerated.

Supporters are reminded to keep off the Selhurst Park pitch at all times. Perpetrators may be prosecuted.

Recent pitch invasions have resulted in football bans (both domestically and abroad); police prosecution; and criminal records, which can impact employment, education and international travel.

From fans, to stewards and players, we all have a role to play in keeping each other safe on matchdays – so please be mindful of your fellow fans.

Report Abuse

The Premier League and clubs are urging anyone who witnesses abuse to report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

Please include as much relevant information as possible, for example: RACISM, SMOKING, HOMOPHOBIA etc. Please include the stand, block, row and seat number you are in, and also identify the location of the anti- social behaviour, being as precise as possible. Please state if you wish to remain anonymous in your message.

Security staff will make every effort to deal with the issue. If they are unable to resolve the issue, each text will be followed up and investigated by a club staff member. You can also contact your nearest steward to report issues, who will do their best to help.

Anybody found guilty of discriminatory abuse towards any club employee, player, match official or supporter will receive an automatic club ban and may face criminal prosecution. The League and clubs are committed to working with the authorities to bring offenders to justice.

A safe matchday environment for all is vital for protecting the game we love. Thank you for your continued support.

Other points to note

Please read our latest supporters' guide here.

Away fans can find a stadium guide here.

Match Details

Crystal Palace v Fredrikstad

Thursday, 21st August
20:00 BST
UEFA Conference League play-off round, first leg
Selhurst Park
Live on Palace TV+

Related News

More News

Going to the game?: Your Conference League play-off matchgoers' guide

Information

21 Aug 2025

If you're going to the game, please check this guide – which will be kept up-to-date with the latest matchday information – before travelling.

Tickets are still available to Season Ticket holders and Members. The match will also be shown LIVE on Palace TV+.

As always, all ticket holders are encouraged to arrive early to ensure quick access into the Stadium.

Changes to our matchday policies

All supporters are strongly urged to click here to read about changes to our matchday policies at Selhurst Park.

This season, for all home fixtures, the stadium will now open for General Admission ticket holders from 90 minutes prior to kick-off (previously 120 minutes).

We continue to encourage supporters to arrive as early as possible, and visit our Fanzone to enjoy the pre-match buzz surrounding Selhurst Park.

Please click here to read more.

Changes at Selhurst Park

Supporters can also click here to find out more about improvements made to the stadium over the summer.

Before travelling to the stadium

Ticket holders are reminded that, ahead of Thursday's game, you will need to download your pass via the Official Crystal Palace app or the email you have been sent.

Before arriving, please ensure that the pass in your phone wallet is for this fixture (Crystal Palace v Fredrikstad), and does not show the details of a previous match.

To download your pass via the Crystal Palace App, please follow the steps below:

Open the Crystal Palace app and login using the account registered to your ticket.
Click the ‘MORE’ button on the bottom right.
Click ‘TICKETS’.
Click ‘ACCESS FAN WALLET’.
Click on your ticket to this game.
Click ‘Add to Apple Wallet’ or ‘Add to Google Pay’.
Follow the on-screen instructions.

First European programme

We've a very special edition of the Crystal Palace matchday programme with which to start 2025/26 – available now!

Make sure you get your special edition programme, for what hopefully proves to be the first of many European nights at Selhurst Park!

Plus, this edition has your regular favourites including Oliver Glasner's latest notes, plus words from Marc Guéhi, Steve Parish – and more...

You can get your special edition programme from vendors around the ground for just £3.

Find out more

Pre-match light show

Supporters are advised to arrive early to enjoy the full pre-match experience.

Before the entrance of the two teams, there will be a light show containing flashing images, lights and entertainment.

Supporters will receive notice prior to the light show commencing. Any supporters who suffer from light sensitivity should head to the concourses if affected.

Entering the stadium

Turnstiles open at 18:30 BST ahead of the 20:00 kick-off.

For detailed instructions on how to use your digital ticket to get through the turnstiles, please watch the video below:

Mobile phone chargers are available at the Information Centre on a matchday, should you need to use them to access your ticket.

Fanzone

Our Fanzone will be open from 17:00 BST ahead of the match, with entertainment, music, refreshments all ready to enrich your pre-match experience.

Our Information Centre will also be open, with staff on hand to advise and assist supporters with queries.

The Selhurst Park club shop is open from 09:00 today.

Food & Drink Offers

Don’t forget to arrive early to take advantage of our Early Bird offer: enjoy a discounted burger or pie, plus a beer, available up until 45 minutes before kick-off.

There will also be a 50% discount on hot food following the final whistle, with bars closing 10 minutes following the conclusion of the match.

Please note that Selhurst Park is a cashless stadium. Selhurst Park’s food and drink concourses are cashless – so bring your payment card. Apple Pay and Google Pay are accepted.

Selhurst audio system

Off the back of a successful trial of a temporary audio system at Selhurst Park, the club have now invested in a new permanent audio system.

Between now and Christmas, a phased approach will be undertaken to start bringing stands live with this new system, beginning with the Main Stand in mid-September.

In the short-term, including at tonight's match, supporters will initially hear the old audio system – but this will change in each stand as the installation process is ramped up.

Thank you for your patience as this installation progresses.

Palace for All

Strong measures remain in place to tackle antisocial and criminal behaviours within the ground, including throwing objects, drug use and discriminatory behaviour.

The Premier League and clubs are urging anyone who witnesses abuse to report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

Conduct

For the safety of all supporters, it is illegal to use flares, flash bangs and other pyrotechnics at the stadium.

Supporters are also reminded that smoking and the use of e-cigarettes is prohibited inside Selhurst Park.

Strong measures remain in place to tackle antisocial and criminal behaviours within grounds, including throwing objects, drug use and discriminatory behaviour.

Please respect our staff at all times. Abuse of staff will not be tolerated.

Supporters are reminded to keep off the Selhurst Park pitch at all times. Perpetrators may be prosecuted.

Recent pitch invasions have resulted in football bans (both domestically and abroad); police prosecution; and criminal records, which can impact employment, education and international travel.

From fans, to stewards and players, we all have a role to play in keeping each other safe on matchdays – so please be mindful of your fellow fans.

Report Abuse

The Premier League and clubs are urging anyone who witnesses abuse to report it, either to the nearest steward, police officer or to our confidential text service on 07507 477 669.

A safe matchday environment for all is vital for protecting the game we love. Thank you for your continued support.

Other points to note

Please read our latest supporters' guide here.

Away fans can find a stadium guide here.

Match Details

Crystal Palace v Fredrikstad

Thursday, 21st August
20:00 BST
UEFA Conference League play-off round, first leg
Selhurst Park
Live on Palace TV+

Related News

More News